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I like that Conga is so versatile and easy to use. I've used it to build many in depth reports and the ability to filter and create unique queries is user friendly.
Sometimes it is hard to track the solution as to where a specific query is being used. Or, if I'm looking to delete a field, it doesn't ultimately update in my query once I do make a change.
Conga is helping us in terms of reports. We have many different reports that we have moved to the Conga platform due to the high level of filtering and ease of being able to run/export the report(s). It's extremely helpful to have pass through filters too - so we can have one high level report with many different pass through filters, which makes my life way easier when trying to pull the same report 10 different ways.
Conga is very compatible with salesforce and can provide flexibility to generate quotes. Implementing conga is really easy also customer support will help you with end to end process of implementation. All of our salesforce users are using conga frequently for quotation and we are very happy by conga.
To raise a support ticket with conga is quite a long process. The Customer support services should be fast and should be easy to reach out.
Conga is very flexible with document generation and it will help us to generate different different document according to multiple business requirement. You can create your own template and use it so it is very customizable.
User friendly and very helpful support team
Nothing to complain about conga and it's product
Sure
Great reporting tool
Conga Composer is a document generation and automation solution designed to streamline and simplify the process of creating, managing, and distributing documents within various business processes.
I don't have personal opinions or dislikes, but I can share some potential drawbacks or challenges that users have reported with Conga Composer .
Conga Composer addresses several common challenges related to document generation and automation, and its benefits are significant for organizations in various industries.
Most helpful - combines several objects into one form.
Least helpful - not easy for a non-tech person to use.
We are able to combine multiple objects together into one document. This replaces a very labor intensive workflow and made our employees extremely happy!
Just now learning about Conga Solutions Manager. It's so much easier than manually creating buttons. It helps our organization create Composer solutions much easier.
I really don't have any dislikes, Conga has met all of our customers needs.
Document generation of Proposals and Contract Agreements
Conga allows users to generate documents, contracts and proposals
sometimes server is being down during our application peak time
The main thing conga composer solving in our project is creating hundreds of documents manually on daily basis
I can communicate critical information and essential data through documents.
Before I started the confirguration steps were difficult for me at first time.
It saves me time on sending documents rather than spending time on other platforms to send these documents.
When I didn't know about Conga Composer, I had to create complex solutions using programming languages. Now, I am able to create templates in a few hours and build complex solutions within a few clicks.
Composer is better if you have programming knowledge.
The Customer Support is excellent. I have reached out to them many times and I always get a quick a accurate response.
As a developer perspective, Conga Composer does not provide support for some Excel formulas.
The team is able to create the Word and Excel templates they want in a few clicks.
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Conga Composer helped solve a problem simply and effectively with very little implementation time. It's been easy to use and train our sales team to use. It has drastically reduced errors on our contracts.
I haven't come across any real downsides. I often remind our internal teams that Conga's only limitation is that it's relying on accurate and complete data from Salesforce so if something isn't working right, we have to go back and look at the source which is salesforce.
We used to use a shared Google doc to create our order forms and every sales person would take creative liberties or re-work contract language that we actually have standardized or they would copy an older version. Now, I control the standard language and product descriptions and we have more uniformity. We also have improved accuracy and less typos since the information is being driven from Salesforce.