Home/ CPQ Software/ Configure One/ Reviews
The Most Powerful CPQ Software Solution
63.6%
30.6%
4.6%
0.6%
0.6%
Extensive Customization Options, Excellent Customer Support, Ease of Use, Robust Logic Functionality
Steep Learning Curve, Limited Ecommerce Features, Poor Documentation, Lack of Advanced Coding Options
Overall, users praise Configure One's intuitive interface, ease of use, and robust configuration capabilities. It is lauded for its ability to handle complex products and streamline processes. The visual interface and drag-and-drop functionality are particularly appreciated, enabling users to create configurations quickly and efficiently. Additionally, the customer support team is frequently commended for their responsiveness and willingness to assist. However, some users have reported occasional glitches and bugs, as well as limitations in customization and reporting capabilities. These issues, however, seem to be outweighed by the overall positive experiences and the value Configure One provides to its users.
AI-Generated from the text of User Reviews
Configure One enables us to confidently bid complex systems knowing our orders will ship accurately, every time.
At this time, we have not experienced any major hiccups or dislikes.
Dedicate an employee full time to develop and maintain
With an accurate bidding process, Configure One has saved our company hours and dollars fixing inaccuracies that could occur.
The flexibility of options they offer and the CAD modeling.
We have been able to automate the truck design in our engineering department.
This has allowed us tomore effeciantly use our engineering department.
We can also use the virtualization to assist production with understanding the customers intentions.
Very easy to use and almost overwelming all the options it presents to the user
Configurations can take awhile to complete at times.
When the CAD model fails to generate you can't get the configuration to complete.
This is great software when paired with CREO for the modeling and design aspect of it.
We have considerably cut our quote to build time by months down to days.
The virtualization we implemented has been incredibly beneficial to our production team as well as the customer.
Production can now view the model in 3D without additional software purchases.
The paint department enjoys the ability to rotate the model as the customer signed off. There is little confusion when it comes to the placement of protective spray coating and paint coverage.
You should have a very clear road map for rolling out the product and get all effected departments in the talks from the beginning.
We are using it from quote to finish. We start with the quote and then build the design. We then create the 3D modeling file and automated the design process all the way to production.
We are now fully automated with our design drawings that we no longer need to open them in the design process saving 68% in the design process.
Configure One is simple and straight forward but has the versatility to make a robust CPQ platform and a valuable sales and quoting tool. The ease of implementation, as well as the continued support, makes all the difference. It's worth mentioning that the training administrators will receive is worth the money for the hands-on and comprehensive experience that the administrators will get.
The service tends to be pricy, but really you are paying for very good customer service. On average the consultants, billable hours are fair, but it is excessive to expect customers to pay for a mear 10-minute conference call.
Have Configure One do a demo and create a statement of work for implementation. The staff will take great care to meet your companies needs and try to find the right solution to your needs.
Configure One is helping us reach our customers in ways we haven't been able to in the past. Our customers have given us great feedback on what we are doing and our future plans for Configure One. It also has allowed us to have more visibility on our quotes and integrates with our CRM to track quotes and leads on jobs that we would otherwise have no visibility on.
They have a great support function and helpdesk
The software can have a steep learning curve to understand
Yes, make sure you have skills in house with html and css
CPQ, we are realising the issues within the business about items that are not costed accurately and we may be losing margin through our previous poor management of the sales order process
Configure One's support team is quick to get on a call whenever we have questions or concerns we want to discuss and explore. We are continually learning about the tool and able to implement changes knowing we can reach out regarding any technical issues or challenges we are trying to design around.
It would be helpful to upload excel sheets for certain design features like driven inputs but it is possible to create workarounds using other design features such as attribute tables.
We are streamlining our quoting process and making quotes more accessible to our customers as well as our internal colleagues, making it more efficient to find and share information on projects.
The platform is very robust and we are able to build a complex process that will give us the flexibility for a custom fabrication company.
Our project management team has been outstanding and very helpful. They have been available at quick requests and always helpful and pleasant to work with.
It is so robust that it can be a bit much to learn to navigate to all of the abilities.
But that is a problem that is easy to deal with. We have so much flexibility with the platform that we feel it will greatly enhance our companies efficiency and accuracy.
For an estimating and BOM management tool this product has great bandwidth for customization.
We are a completely custom fabrication company and the demand is high to have complex configurations for the breath of our product quoting.
Automating our quoting process and enabling online ordering.
Integration with inventor is a major plus. We use the integration to build production documentation as well as CAD drawings for approvals from our clients to production in the shop
Configure One's Support and Development teams are top notch. they are not afraid to take an idea and run with it or figure out what's needed to just make it work. Ease of UI development and design along with the repeatability and reliability of outcome in the quoting process makes Configure One a must have tool for small and big businesses who are configuring or designing product on as per customer need basis.
Out of box C1 is impressive and powerful for the 99% use case. The only drawback to C1 is there are features that are really good to have but are in their upgraded package for API access. While not needed all the time, having access to the lower API's allows even future customization than just the out of the box.
I've done full up implementations from ground up with Configure One acting as support and Configure One Turn Key design and implementations. Both were good experiences and the C1 Team during the Turn Key was amazing to work with. Their knowledge and expertise in the tool allowed us to do everything we needed and wanted wit the tool. Highly recommend turn key if your on a tight timeline for go live!
Stability in Quoting -Consistency
Stability in Assembly Item Creation and BOM layout - Automating the BOM, it's work steps/workflow, and manufacturing routings that push into NetSuite as new assemblies removes the human element to part creation within NetSuite and thus removes errors.
The look and service Configure One provide is second to none. The team over here in the UK are extreamly helpful and always on hand if i need it. The training provided was fantastic. The CPD software is fantastic and easy to use. I have managed to build our quoting tool with little knowledge of IT and Java script & HTML. We also use Configure One to calculate a distance needed between two vessels taking in to account al sorts of calculations, based on different heights, speeds, wave height and lots of other things. Configure one with limited knowledge of what we were trying to do pulled it our of the bag and they really did put a lot of effort in to helping us get this completed. It was extreamly complicated and we are all very impressed with the knowledge and skill from the team.
There are a few small things which have not been possible for us to do on it but the team always have a good work around for it.
The benefits of using this software are brilliant. We used to pull part number off an excel spread sheet which obvioulsly left a lot open to human error. The part numbers were sometimes wrong and it would cause so much hassel and grief getting ot correct. With out Configure One software we know for sure that the part numbers are correct.
Configure One's support team is easily one of its best qualities. From pre-implementation to our third version of our use of C1, we've had steady support in learning what the program does, what it can do, what's available to us, and how to think outside of the box to get results above our expectations.
Some of the deeper, more involved functionality requires some programming knowledge (JavaScript), but C1 is willing to teach and support even those deep-level functions. The nice thing is that there are ways to get what you need via JavaScript or CSS even if the program doesn't offer it out of the box, but that tech knowledge can be a barrier of entry for some people.
If you plan ahead and have clearly defined goals and methods, your implementation will go smoothly. If you build functionality that allows flexibility when those goals change, C1 will be used for a long time.
Our use of Configure One started with using it as a simple drawing/configuration tool. We're almost three years in and it's moved to the forefront of our internal processes, including handling some of the tasks we were doing in our ERP. We feel like there's even more that we can tap into, so we're looking forward to letting C1 handle more and more of our functions. As-is, though, we've improved accuracy, data entry efficiency, and visibility of both our orders and the employees driving them.
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We worked on an integration project with C1 and Made2Manage (M2M). Our company Schroth Systems connected the M2M ERP to Configure one using the API. Technical support was great and easy to work with
Nothing in particular, it seemed easy to use...
We worked on the integration and it went smoothly. We add new parts from the ERP to C1, and transfer Bill of Materials (BOM) from C1 into M2M ERP.