ConexED Reviews

ConexEd has simplistic buttons and I got to know where to go in one day.

I think teacher/counselors might need to get trained more in order to know how to share their screen. I think if there were tutorials, that would be nicer.

For school, it is normally organization and getting help on homework. It is also getting accommodations from the Disability Support Programs and Services at Mission College.

I like the way the schedule is set up to allow for different times for different reason codes and that you can have in-person or online or phone appointments. I also really like the intake form for counseling appointments. We don't have the bandwidth to take advantage of milestones yet, but I see that feature as very promising.

The unreliability compared to Zoom. Every single day I have a student who has difficulty adding the audio/video and sharing their screen. For some reason it is more technically difficult than Zoom. Also, I still have issues with my video going out or screen sharing stopping (I know I need to update my browser or clear my cache, but again I never have these problems with Zoom). I also would like to see for drop in an option for students to queue both online and in person. For example, right now drop in is set up perfectly for online students, but I want to be able to have students who come in person check into an online kiosk and be able to be queued up (we have a current work around where they login with their phones to join the queue, but they keep clicking away on their phones or closing their phones and dropping off the queue).

Scheduling is much easier, which makes it simpler for me to build my schedule and have students schedule their appointments. I also like that it can be used in multiple student service areas (Just hoping for wider school adoption).

What I like best about ConexED is the ease of use and all of the bells and whistles that come with the system. When new features are launched, they are included in the existing price.

Certain features that are launched are not always functional or functioning how they should be. We aren't always aware of updates that happen and are often finding things out by accident.

Communication of updates has gotten better and those feature launches that don't quite work well are usually fixed promptly (for the most part).

Currently, the level of support and response has been top-notch. ConexED has come a long way to address bugs and issues in the earlier version of their solution. The platform is now very stable, but if we ever do run into issues or questions they are very quick to respond and have demonstrated good follow-thru.

In earlier days we were finding issues in the software along with inconsistent behaviors. At the time it appeared they were more interested in trying out new features over focusing on the current issues. I must qualify that I no longer feel this is the case. In the past year, they have made great progress in addressing issues related to refinements and communication.

For me, communication is the greatest area of improvement I have noticed with the company over the past 6-9 months. This is GREATLY appreciated as we have many cross-functional areas of support that are now relying on ConexED's solution.

The feature of having private classrooms all on the same platform. I appreciate how easy it is to use.

I don't dislike anything in particular. Everything has been easy for me to use.

I use ConexED for educational purposes, more specifically tutoring. It is easy for me to teach many kids at once.

We use this system to set up appointments with counselors and administrators at our local college. It is an efficient system that allows us to meet face to face via webcam, chat live, and even exchange documents all on one page.

Nothing! I think every single detail on the system is easy to use and all within "hands reach".

It is helping us solve conflicting scheduleds. Many of the students are new and have hard time navigating through our student portal. With conex, we are able to share our screen and attach documents for easy access.

Accessibility. ConexEd offers an excellent, secure space to conduct meetings for school or work. I use ConexEd to conduct meetings for school purposes. This has created an excellent environment for connecting via video chat.

I do not have any dislikes with ConexEd. They are highly professional. The layout of the website is easy to use. They offer help if necessary in a speedy manner.

ConexEd is an excellent tool for any business.

I am using ConexEd for school. It has allowed me to connect with others to further my knowledge and experience. ConexEd has allowed me to connect with other students and teachers to get help on assignments.

I liked how efficient and quickly I learned from it.

I think the only

thing I did not like was the network connection was weak at times, but other than that it was great

Pandemic related closures.... was able to tutor online

ConexED allows colleges to streamline processes related to video conferencing, appointment scheduling, and reporting completed sessions. I enjoyed using ConexED to video conference with other collegues.

It may get a bit laggy when it comes to using this service. Not sure if it is their end or mine.

Discussion with my internet provider to hopefully solve problems with ConexED.

I love the ease of booking appointments, getting the calendar link, the appt link, the text reminder, and the evaluation form.

There have been a few instances where connecting to the servers Cafe did not work, so I was booted out and then my evaluation/assessment information was glitchy since we could not meet yet. I also had an instance where the instructor had to cancel and then the evaluation/assessment could not be completed for some reason.

Be sure to know the schedule of availability for those you are booking with.

I am able to solve the problem of access since I am a remote student. By using ConexED I can meet with instructors and mentors easily. I love the chat and the fact that I can go back and access videos of my sessions.