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Concur Expense Reviews

User Rating

4.1/5 (Based on 7,044 Ratings)

Rating Distribution

  • Excellent

    31.6%
  • Very Good

    50.5%
  • Average

    12.8%
  • Poor

    1.8%
  • Terrible

    3.3%

User Sentiments

Mobile App Functionality, Expense Tracking and Reporting, Ease of Use, Extensive Integrations

Slow Processing Speed, Outdated User Interface, Confusing Travel Booking, Limited Receipt Management Functionality

Do You Use Concur Expense?

Write a Review

Review Summary

Users praise Concur for its user-friendly interface, robust expense management capabilities, and seamless integration with other business systems. They appreciate the ability to track and manage expenses, create and approve reports, and enforce company policies. Additionally, users find the mobile app convenient for submitting expenses on the go. However, some users express concerns regarding occasional technical glitches, limited customization options, and the need for better customer support. Overall, Concur is a widely recommended expense management solution for businesses seeking an efficient and user-friendly platform.

Pros

  • Enhanced expense management: Streamlined expense tracking and reporting for businesses.
  • Advanced data analytics: Provides valuable insights into spending patterns and cost control.
  • Seamless integration: Integrates with major accounting software, offering a centralized platform.
  • Mobile app: Enables employees to submit expenses on the go, enhancing convenience.

Cons

  • Complex setup: Initial configuration and setup may require significant time and resources.
  • Limited customization: Customization options may be limited, affecting the flexibility of the system.
  • Limited reporting capabilities: Some users may find the reporting capabilities insufficient for their specific needs.
  • Cost: The cost of implementing and maintaining Concur may be high for small businesses.

AI-Generated from the text of User Reviews

Reviews
SM

Sumit M

January 11, 2024 Source: G2.com
"Customised Report"
What do you like best about SAP Concur?

SAP is best for getting Concur and tracking for every GL.

What do you dislike about SAP Concur?

Time takeing process while useing - long process

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur helps to maintain data as per requirement.

Read more
MK

Mithilesh K

January 10, 2024 Source: G2.com
"" One step Solutions of all Business Expnese Management""
What do you like best about SAP Concur?

It's Intuitive and Simple Dashboard allow us to write notes and Upload receipts. It's Automatically data capeturing feature allow me to mange my all expenses. And it's customer support services is awesome. It's implementation is very good.

What do you dislike about SAP Concur?

Sometime it's UI is not user friendly. And it's mobile application is somehow slow specially when a lot of exoenses manage a time.

What problems is SAP Concur solving and how is that benefiting you?

Saving time and cost by automatically tracking of all travel expenses.

Read more
AU

Anonymous User

January 9, 2024 Source: G2.com
"It is good to manage all expenses"
What do you like best about SAP Concur?

SAP is more flexible software to use for Milo tools companies

What do you dislike about SAP Concur?

It's seems don't have any dishlikes and it's suitable for all industries

What problems is SAP Concur solving and how is that benefiting you?

We track company expenses so that easily accessible all who we want

Read more
AU

Anonymous User

December 29, 2023 Source: G2.com
"SAP Concur user comments"
What do you like best about SAP Concur?

SAP Concur is both an app and usable via website. Everything you need is in one place and is very user friendly.

What do you dislike about SAP Concur?

I feel like I should click "save" somewhere before I exit the app. I am always concerned that I am not saving what I have entered.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur made it easier for my organization to manage all expenses. As people retire, we are less concerned that the app manager is leaving as many people know how to manage the app.

Read more
JA

Joju A

December 19, 2023 Source: G2.com
"SAP Concur: Accounts Payable and Receivable Automation Program off 2024"
What do you like best about SAP Concur?

I believe I won't stop using SAP Concur even when we get to 2024. It allows me to save time by automating complex repetitive accounting procedures such as inventory control and invoice customization.

What do you dislike about SAP Concur?

On my end, I dislike nothing about SAP Concur - it accomplishes all my daily accounting processes from billing to paying vendors.

What problems is SAP Concur solving and how is that benefiting you?

It eradicate fraud by accounting every company find via expense management.

Accounts payable and receivable automation save time since no manual process is incurred.

Read more
RJ

Ryan J

December 6, 2023 Source: G2.com
"Make expense reports easy!"
What do you like best about SAP Concur?

Streamlining expense reporting and tracking.

What do you dislike about SAP Concur?

I haven't had a ton of bad experience here. Probably my only gripe would be initially registering and connecting my business card

What problems is SAP Concur solving and how is that benefiting you?

It gives me time back from lengthy expense reports and tracking purchases. Once my card was connected, all of that became a 2 minute job rather than an hour or more.

Read more
AS

Adam S

October 30, 2023 Source: G2.com
"A user-friendly software that serves the users’ job."
What do you like best about SAP Concur?

I have been working with SAP Concur for some time now, and it has significantly eased expense tracking for our perpetually moving teams. Direct importing of receipts into the software, whether from a client’s meal or cab fare, is priceless. Travelers can submit their expenditure through a mobile app that makes the procedure simple and fast. Real-time expense tracking ensures financial alignment of projects and submission is direct and simple.

What do you dislike about SAP Concur?

Nevertheless, I have occasionally faced problems in reconciling credit card charges, which have appeared as pending in Concur, for a long time.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur has helped to minimize the burden of expense management and reporting. This solution is proving to be quite reliable at ensuring financial aspects of projects remain clean and under control. It has saved us much time, which we can now channel into the strategic areas, in order to boost project management efficiency.

Read more
RP

Robert P

October 20, 2023 Source: G2.com
"easy to use"
What do you like best about SAP Concur?

easy to use, can upload receipts and submit expense reports from anywhere

What do you dislike about SAP Concur?

not much, I recently found a way to make a copy of previous reports which makes things easier for repeat expenses

What problems is SAP Concur solving and how is that benefiting you?

uploading reciepts and submitting expenses from the field

Read more
RS

Raosaheb S

October 4, 2023 Source: G2.com
"Very nice platform for travel for employee any organization"
What do you like best about SAP Concur?

Bill scan, need to submmites bill and need to attached copies

What do you dislike about SAP Concur?

Nothing, very nice platform.very much user friendly to submitting bills

What problems is SAP Concur solving and how is that benefiting you?

Much more easier and much much benefited

Read more
HC

Hannah Marie C

September 19, 2023 Source: G2.com
"Concur makes managing expenses and travelling easy, reliable, and all at your fingertips!"
What do you like best about SAP Concur?

It's also very secure across any device with the required device passcode before logging in. the Expenseit receipt upload feature automatically generates the expense, making the process much quicker. With such big monthly expense reports, this takes things much easier and more efficient.

What do you dislike about SAP Concur?

I wish Concur had a more friendly user interface, especially when booking travel. It would be helpful if you could filter the flights better once you select a date and time.

What problems is SAP Concur solving and how is that benefiting you?

Concur makes our large expense reports MUCH easier to manage, especially with the easy to use interface and itemizing feature. Concur makes my travel experiences much easier with booking airfare, hotels, and rental cars, while also managing my expenses. Being on the go is difficult, but Concur manages everything at my fingertips and is extremely secure.

Read more

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