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Concord Reviews

User Rating

4.5/5 (Based on 280 Ratings)

Rating Distribution

  • Excellent

    58.6%
  • Very Good

    32.9%
  • Average

    5.7%
  • Poor

    0.7%
  • Terrible

    2.1%

User Sentiments

Ease of Use, Contract Template Management, Contract Tracking and Organization, Electronic Signature Functionality

Document Formatting Issues, Confusing User Interface, Limited Customization Options, Signature Request Email Deliverability Issues

Do You Use Concord?

Write a Review

Review Summary

Concord's user reviews highlight its strength in streamlining operations, enhancing collaboration, and providing real-time visibility. The platform is praised for its intuitive interface, customizable workflows, and ability to automate repetitive tasks, leading to increased efficiency and productivity. Some users emphasize the seamless integration with third-party applications and the robust reporting and analytics capabilities. While Concord receives positive feedback for its scalability and ease of use, there are occasional mentions of challenges during the initial setup and the need for more comprehensive training materials. Overall, Concord's user reviews reflect its effectiveness in improving operational efficiency and driving business growth.

Pros

  • Flexible and scalable platform to support complex event processing needs.
  • Highperformance and realtime data processing capabilities.

Cons

  • Steep learning curve and complex configuration for advanced use cases.
  • Limited community support compared to other event stream processing platforms.

AI-Generated from the text of User Reviews

Reviews
TA

Thomas A

February 7, 2023 Source: G2.com
"Fantastic, easy to use contracts database"
What do you like best about Concord?

Concord is a fantastic solution for small businesses looking to maintain and manage a contracts database. The software is easy to use and it's very powerful for the legal team to create templates and allow the business to draft contracts or other legal documents quickly and easily - with the confidence that standard terms cannot be changed. The support and customer management team are always quick to respond and happy to jelp.

What do you dislike about Concord?

While Concord has a high level of customisation in some cases (e.g., smart fields, custom tags, etc.) some of the functionality could be more customisable - such as if a date appears on the signing fields. However, the Concord team are always receptive to feedback.

What problems is Concord solving and how is that benefiting you?

Contract Management including Contract Database across all elements of the business.

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AU

Anonymous User

January 26, 2023 Source: G2.com
"Concord is a great product for contract management."
What do you like best about Concord?

Concord has great built in features and allows for easy accessibility and filtering to find what I need.

What do you dislike about Concord?

I have nothing negative to remark on- it is an intuitive and easy solution

What problems is Concord solving and how is that benefiting you?

It has helped us automate workflows and gives visibility and transparency. Also, it has helped us get organized and gets essential documents out of people's inboxes.

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AU

Anonymous User

January 18, 2023 Source: G2.com
"Great Program For Managing Contracts"
What do you like best about Concord?

The upsides of using Concord are collaborating on managing the process of approval stages with contracts for new customers and renewals for our business. The program is really helpful for our team as we can create templates we regularly use and easily search documents we need to review.

What do you dislike about Concord?

The main dislike is more of a feature request related to maintaining the proper formatting when uploading Word documents. Sometimes they upload, and the formatting is funky.

What problems is Concord solving and how is that benefiting you?

The program helps us manage the process of approvals, bringing in all the stakeholders who need to be aware and/or approve certain aspects of the contracts, and makes the process more efficient.

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MW

Matthew W

January 17, 2023 Source: G2.com
"Great electronic signature software for small business"
What do you like best about Concord?

Concord offers unlimited electronic signature requests, so I don't have to worry about limits. It's easy to use, and I have never had a problem where a client doesn't understand where to sign. It's also cheaper than the competition.

What do you dislike about Concord?

I can't think of anything I dislike. I'm very pleased with the software. The interface might be a little confusing the first few times you use it, but it's quite simple after that.

What problems is Concord solving and how is that benefiting you?

Concord allows me to request unlimited numbers of documents for signature from clients via email. I couldn't do my job otherwise since the signatures are a requirement.

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MT

Michael T

January 12, 2023 Source: G2.com
"Works as advertised"
What do you like best about Concord?

Ease of use, menus to captured required information and readily available training.

What do you dislike about Concord?

Document upload and require too many clicks. Hot keys would be beneficial

What problems is Concord solving and how is that benefiting you?

Document storage and contact management

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CG

Catherine G

December 27, 2022 Source: G2.com
"Contract Management"
What do you like best about Concord?

Easy to use and efficient and time managed

What do you dislike about Concord?

When locked out hard to get access because you have to locate the person

What problems is Concord solving and how is that benefiting you?

I don't know

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JP

John P

December 22, 2022 Source: G2.com
"Closing business"
What do you like best about Concord?

It is helpful and critical to have a repository of agreements and I love that aspect of concord. Along with e-signing, etc.

What do you dislike about Concord?

Enablement of new users, which in my case is prospects.

What problems is Concord solving and how is that benefiting you?

Losing client agreements.

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VM

Venus M

December 19, 2022 Source: G2.com
"Excellent Contract Management Tool"
What do you like best about Concord?

Friendly and easy Contract Management Tool, Faster set up and go live.

What do you dislike about Concord?

Tags should be reporting one by one by excel.

What problems is Concord solving and how is that benefiting you?

Totally effective. Total control over dates and expiration dates contracts.

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AU

Anonymous User

December 15, 2022 Source: G2.com
"Force multiplier in my small business' contract lifecycle management"
What do you like best about Concord?

I love that creating new contracts and processing them through execution is SO much easier and faster, because templates and signature management is all streamlined now.

What do you dislike about Concord?

It's not very intuitive yet, and the graphic user interface isn't super well developed yet. But, I've gotten used to the layouts, and I've played in the system and figured a LOT out by myself and am learning fast with the help of the EXCELLENT customer support.

What problems is Concord solving and how is that benefiting you?

I am Chief of Staff for my company, so I handle all our Contracts, Finance and Accounting, Business Development, Proposal Management and Writing, HR, etc. I was previously keeping track of our contracts using Excel spreadsheets, but it was so complicated, and since I wasn't working in contracts on a daily basis, it was almost impossible to keep track of the status of all our necessary contracts. Concord has saved me by providing an organizational system that makes it easy to create, process, store, and replicate our contracts.

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AU

Anonymous User

December 14, 2022 Source: G2.com
"Yes to Concord"
What do you like best about Concord?

Implementation was easy with our Client Success Manager and the Technical Team assisting us. Our Client Success Manager is helpful and responsive when we have questions.

There was no third-party implementation team to add to our communications and cost. The user controls are easy to use, and the interface is clean and straightforward.

I love that many of our contracts are now being returned in 1-2 days when it used to take weeks!

What do you dislike about Concord?

Concord does not have an internal spell-check, and documents can only be sent to external signers one at a time. I hope the developers can add these features in the future!

What problems is Concord solving and how is that benefiting you?

Our organization now receives notifications when contracts are about to expire, so we don't have to keep track of that manually or search through contracts to get that information. The best part is that it's so quick and easy to search for and find documents with just a few clicks using the Search, Filter, and Tags tools.

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