CommentSold Reviews

Ease of use! Super Helpful Chat Support if I hit a stumbling block

Wish I could customize sorts for Webstore

They take all requests seriously and do a magnificent job updating tickets through to resolution!

This is so easy to use for Live Selling. I love the ease of use and the fact that CS takes care of all the invoicing. It's great that you can go live through so many platforms. Mobile App, facebook, Instagram and web site.

I feel at times it can be hard to find an answer to a question easily even though there are alot of tutorials. Maybe more FAQ sections.

Comment sold is solving the overselling problem between Shopify and Comment Sold. This makes us more productive since we don't have those issues as much.

CommentSold changed everything for us. We went from a very manual process to a fully automated system that eliminates labor cost and costly mistakes. We have access to experts at CommentSold who provide amazing support.

CommentSold needs to upgrade the website capabilities for retailers. They are working on it.

Turning a manual process into an all-inclusive system that automated important processes.

Love that using CS saves me so much time - love that everything is streamlined in - website, app, inventory, POS, shipping -

I don't like the fact that using a 3rd party when I go live on FB, I do not get as many people watching the live. I feel it hinders my ability to get more customers streaming.

The fact that it's a service all in one. I don't have to worry about invoicing myself, shipping and contacting the customer it's all in one. Saves a lot of time.

The app along with the webstore and the pos system

Gift cards not being able to use it.... and split payment

Nothing

The support has been great. It's easy to use and we love having the app!

I wish it integrated with Shopify a little better. There are small things, like having to rearrange the order or product photos on both platforms, that are a little frustrating.

CommentSold has given us a tool to connect with our customers. We love interacting with them during live sales and love being have to use push notifications so they don't miss important things.

We needed a way to reach our customers who were starting to get board with the traditional emails and sales approach's

Our customer base is an older demographic and not computer savvy. It was a tough sell getting to to trust and download our app. This was on our end, not comment sold though. But I would love to be able to print bar codes only as our live helpers instead of full sheets of paper.

Engaging our customers and showing how to use our products and making us people, not just a website.

The customer support is truly best of class. In all my years of working in technology, I've never had a company so responsive ... plus the software directly drives revenue!

It's not integrated into our POS and website so we have to double-entry inventory.

Allows us to sell products and services to our customers (both local and from around North America), build communities and connect in ways we never knew.

Engaging, easy, unique way to meet clients where they are. Incredible support. Great ideas for increasing business. Ease of purchasing via multiple channels. I don't know of any competitors that provide anything similar to this.

The learning and setup curve is steep, (and if you do it wrong the first time, it's a pain to have to go back and redo) but once things are setup its incredible. The support is wonderful, so don't hesitate to ask lots of questions.

With Facebook cracking down on my type of business and making it VERY hard to keep doing business there, this is a wonderful solution to give people an easy, fun, interactive way to shop and connect without facebook!

It's so quick and efficient! We love it on the back end and our customers love how easy it is to use too!

There's not much we dislike. I do wish we could create custom items / minor tweaks.

It solves many problems like ease of shopping for our customers, the app is the best part and now we have more time to do other things for us