Comcast Business VoiceEdge Reviews

I like how the sales and installation team played a detailed implementation play that allowed us to know what would happen and when. This way, we could plan for any work stoppages.

I was not too fond of the sales negotiation process. It made the process go relatively longer than we wanted. We ended up going through 3 or 4 different proposals.

Mobility. We could have our different departments in the field no longer have to come back into the office to check messages. This saved us on expenses, helped increase daily productivity, and eliminated some over time costs.

The most helpful thing about Comcast Business was it was easy to work, I didn't really need to call the customer service department much because it was self-explanatory

The item that I disliked about Comcast Business was their customer service department. They are hard to get ahold of, they are hard to understand and most of the time, it would take 2-3 calls for them to fix the issue.

The biggest problem we had with Comcast Business was the connection. They always had the service dropped, I always had to call them about 2-3 times a month. Then most of the time it was their issue that we had to wait a while to get back up and when you are trying to run a business, that is not a good thing.

The thing I like best is the ease of access

I hate the connection speeds, during different times a day the speeds tend to go slow, causing major lag.

keeping a log of who we contact, times of contact, information stated, ease of use vs using a landline

it is much easier to dial this way, except not able to directly dial 911

It's easy on administrators. Users can help themselves to almost anything, and the setup is a breeze. Remote staff can use their cell phones or computers and keep continuity.

There's not a lot that we dislike. The website could be a little more user-friendly as it's got a lot of options on it.

Keeping work at home and remote staff happy and connected with minimal administrative overhead,

multiprotocol, integration capacity, has the integrated elements in a single infrastructure

redundant architectures are very expensive, and redundancy in the network must always be guaranteed so as not to affect services

test it

stability in the business

I like that I can easily forward phone calls from my work desk phone to my cell phone. "Be Anywhere" feature is great!

I'm not sure if this is a phone issue or an app issue - but I seem to have a lot of fingerprint recognition sign-in issues. I don't have this issue with other apps I use.

Easy access to phone calls while out of the office/on the road.

This phone seems very good for business uses. It provides noise less communication. Audio quality is very good. It also provides some extra features which we are using in our client or staff meetings like HD calling, Voice to email, Hunt group etc. For long distance call this is best phone.

Price is bit more compare to other VOIP provider but it actually provides good quality of services for that. Appart form that i haven't seen any major issues with this phone

100% I would recommend this phone for business meetings.

We are using this phone for our day to day meetings between our clients and our staff member.

I love the voice quality and that there is no setup. Very easy to use.

The cost is a little high but for quality service you get what you pay for imo.

If you are a Comcast user & looking for a reliable VOIP with good voice quality then I highly recommend you look into trying Comcast VOIP.

It has been very beneficial in helping get my job done. Being able to have clear calls that I do not lose is great.

I like how I can easy take a call from my computer when I am working from home, and just as easily answer it on my cell phone when I am out running around.

Sometimes I get signed out of the app on my phone. It will still ring when people call me but the main number will show up and not let me see who is calling on the caller ID.

It works great if you are looking for a phone you can easily use at home for business with out having to hook up a phone. Its on your computer. Just plug in headset and you are good to go.

I work from home and it is an easy way to have a business phone at home and one that comes with me when I bring my cell phone.

flawless sound and great equipment, and overall a 99%+ reliability

occasional outages, having to switch to cellular when office system is down

installation can be rocky, specially if you converting from an analog system.

full office telecommunications automation and administration