Collect.chat Reviews

Collect.chat is easy and straightforward to use. No hassle whatsoever to get it running on almost any website. It is very easy to get started and to implement easy rule-based processes for inbound lead generation. Price is good.

On the basic subscription, there is not much room to change the design or branding of the widget - but I believe that's fair. Also, it would be great if the bot was a little more intelligent at times and could do more than following rule-based systems.

Make sure to go through a good due diligence process to find out what exactly you need. If you are a large business with very defined needs for features and processes you should potentially consider a larger vendor.

It is easy to capture incoming leads using collect.chat on your website.

the best thing I liked about this subscriber collection tool is that it is free and it can integrate to facebook pixel as well. I would strongly recommend it

As such I do not dislike anything, I tried to integrate collect.chat with email marketing tool, however, I failed to find one.

collecting subscribers

it is very easy to implement, smooth in use can train it very easily

Can be bit more logical

should have option to answer intelligently on key words base search similar to google search engine

there should be some developer console to improve this product

it helped us in sales lead generation

That you can create a bot with the information given within the chat that is specific to the clients needs and therefore generate more targeted leads

I feel that there is not a lot to dislike about this application/website as they are on top of the game at the moment.

I would reccomend looking into new features of programmes within the market and then asking questions to the people within this chat

We are solving the lead path for clients by helping them to narrow down their customer base and then re-market them accordingly by using the advice that was given on this platform

I like how easy it has become to get leads from Collect.chat

Definitely, it has increased my leads by 50%.

I believe UX of dashboard need to be little friendly. And I am looking for more features in the future. :)

Need to improve UX

Converting website visitors into leads.

My sales have shooted up in US/UK market because of this.

CollectChat is a joy to use and there's almost no learning curve.

Setting up dozens of chatbots, copying/reusing past campaigns, customizing a bot's appearance & behavior and - most importantly - sending the collected data from the bot to 3rd party apps via Zapier is very intuitive.

The customer support is amazing. Questions are answered promptly and feature requests are being taken seriously. Reliability and responsiveness are the most important aspects when choosing a software provider and Collect Chat really shines in that regard.

The only thing that's missing is the ability to gradually capture information. As of right now, we can only send captured information to a webhook after every single question in a conversation flow has been answered by a user. It would be beneficial for more complex use cases or longer conversations to be able to send data to a webhook multiple times within a single conversation in order to not miss out on leads who may are interested but may have (un)intentionally not clicked on the very last button in a conversation with a bot.

Read the articles in their help center, they're good.

We're using CollectChat to capture leads and increase the conversion rate of traditional websites and even landing pages. The use cases are really only limited to one's imagination but the most common ones are replacing web forms and pop-ups with bots.

Chatbots are a great way to beat banner blindness and engage users in a new way.

I searched for a simple and fast solution for a Chatbot and found it in collect.chat. The price is ok and the possibilities are endless.

I like everthing. It would prefer that i could integrate my CRM directly and not over i.e. Leadsbridge.

Collect leads directly from the website

I love how simple it was to set up and install!

I think the "Not using Collect.chat yet?" branding should be at the top of the chat window.

I love how this brings in more leads than a static online form. We've always relied on customers to complete a form on our website to request a quote. After creating and installing this chat bot, we immediately began receiving more leads.

Simple configuration and ui/ux. user engagement is increased after installing the widget.

There is no specific thing which we dont like.

building leads from website visitors.

Templates are just unique, and it's very easy to set up and very powerful to use. Services are excellent and have 24*7 support, which is just amazing.

After using Collect. chat, my business is 40% increased in the monthly subscription.

For the pricing part, I think for using the full version, we need to pay the amount $24, $49, $99 for Lite, Standard, and plus subscription, which is a little high as compared to other competitors.

Easy to use and customer support is very perfect.

It saves me lots of time and money to connect with clients and increases 40% on my monthly sales, which is just amazing.

Very helpful for me and very effective to use.