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Cognitive View Reviews

User Rating

5/5 (Based on 3 Ratings)

Rating Distribution

  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Cognitive View?

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Reviews
AU

Anonymous User

October 13, 2023 Source: G2.com
"An amazing start up with a great opportunity for growth!"
What do you like best about Cognitive View?

Cognitive view is innovative and deep industry knowledge

What do you dislike about Cognitive View?

Need more scalability to be able to reach globak market

What problems is Cognitive View solving and how is that benefiting you?

Cognitive view provides a great insight into the operation

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BM

Boris M

September 30, 2021 Source: G2.com
"Artificial Intelligence at my fingertips"
What do you like best about Cognitive View?

Gives me the insights I need at mouseclick I usually wouldn't get in a short time

What do you dislike about Cognitive View?

Nothing really to dislike, to be honest.

What problems is Cognitive View solving and how is that benefiting you?

I can get insights from various data sources, which is extremely helpful for my business

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SG

Shynu G

December 5, 2021 Source: G2.com
"Effective and reliable insight tool"
What do you like best about Cognitive View?

It is the best tool to improve customer experiences and team performance. With an intuitive interface, it has each and everything needed to track call records and chat conversations. The inbuilt logic provides insights into our customer agent’s performance, customer experience, and detailed risk analytics - which would have taken a humongous amount of time and manual effort.

What do you dislike about Cognitive View?

I dislike nothing, to be honest! I don't have anything negative to say.

What problems is Cognitive View solving and how is that benefiting you?

Analyzing the communication with prospects and customers. Proactively saving us from customer dissatisfaction.

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