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Cofense Reporter Reviews

User Rating

4/5 (Based on 4 Ratings)

Rating Distribution

  • Excellent

    50%
  • Very Good

    25%
  • Average

    0%
  • Poor

    25%
  • Terrible

    0%

Do You Use Cofense Reporter?

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Reviews
KS

Kjetil S

August 1, 2021 Source: G2.com
Confense Reporter - makes reporting a phishing email just one click of a button away
What do you like best about Cofense Reporter?
This add-in is very easy to use on the part of enterprise users.
What do you dislike about Cofense Reporter?
This addin disappears sometimes and becomes disabled. But it can reenabled quickly so that should not be a big issue.
Recommendations to others considering Cofense Reporter?
Get this tool so you could empower your users and provide them an easy way to report phishing emails that threatens your enterprise security.
What problems is Cofense Reporter solving and how is that benefiting you?
This addin provides an easy to report a phishing mail to the enterprise malware detection team without the need to send an email or call the service desk.
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VM

Verified User in Capital Markets

January 17, 2019 Source: G2.com
Great Phishing Reporting Tool
What do you like best about Cofense Reporter?
Cofense Reporter makes it super simple to report any suspicious emails that are clearly fake/malware or ones that you may be unsure about. Our organization quite frequently sends out phishing emails to test employees, and this tool makes it simple for employees to report these emails. Previously, it wasn't entirely clear how to report a phishing email in Outlook, we would simply delete them.
What do you dislike about Cofense Reporter?
No negatives thus far, the program is super simple to use and integrates well with Outlook.
What problems is Cofense Reporter solving and how is that benefiting you?
Cofense provides very helpful metrics in terms of tracking the number of phishing emails that employees receive and lets our security team capture them before there's a broader security breach. It also makes it easy to report suspicious emails to stop more employees from being impacted. We've had individuals fall into the trap of phishing emails, and when working in finance it's especially dangerous to have that happen.
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VC

Verified User in Hospital & Health Care

September 12, 2022 Source: G2.com
A Great System
What do you like best about Cofense Reporter?
The system provides a very easy rollout, great reporting capabilities, and advanced threat analytics.
What do you dislike about Cofense Reporter?
The cofense agent is a next gen antivirus, meaning that it doesn't perform a traditional antivirus check. While in general this is rated to be better, it's not a full replacement. I would prefer to have a combination of both on my systems.
What problems is Cofense Reporter solving and how is that benefiting you?
Antivirus and threat reporting that provides instant insight and trackable metrics.
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VS

Verified User in Information Technology and Services

November 8, 2022 Source: G2.com
Cofense Reporter - Ok but not as good as KnowBe4
What do you like best about Cofense Reporter?
Pricing was very good, customer service is great. Creating campaigns was easy to do.
What do you dislike about Cofense Reporter?
There were a lot of issues with the management of the platform, some automation issues along with Cofense going through a change in the UI and some things are still on the legacy side. The button for reporting is not reliable - it causes clients to crash at times and when we used it, the Mac version had issues.
What problems is Cofense Reporter solving and how is that benefiting you?
It helped supplement our Info Sec program and Phishing awareness.
Read more

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