Cloudways Reviews

User Rating

4.6/5 (Based on 3,182 Ratings)

Rating Distribution

Excellent
86.8%
Very Good
4.7%
Average
0.8%
Poor
0.7%
Terrible
6.9%

User Sentiments

Fast Server Speed, Excellent Customer Support, Easy to Use Interface, Scalable Hosting Plans

Limited Email Hosting Options, Occasional Server Downtime, Limited Server Customization, Steep Learning Curve for Beginners

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Review Summary

Cloudways receives mostly positive reviews from users, with an average rating of 4.5 out of 5 stars. Reviewers praise its user-friendly interface, scalability, and the great customer support. However, some users have reported occasional performance issues and high pricing. Cloudways is generally considered a reliable and high-performing cloud hosting platform, suitable for businesses of all sizes.

Pros

Seamless Platform Integrations: Effortlessly connect your preferred applications and services to streamline your workflow.
High Performance: Experience blazingfast website speeds and enhanced application performance with Cloudways' optimized servers.
UserFriendly Interface: Navigate effortlessly with Cloudways' intuitive and userfriendly platform designed for both novices and professionals.
CostEffective Solutions: Gain access to scalable hosting options tailored to your business needs, ensuring costeffective solutions without compromising performance.

Cons

Limited Data Center Locations: While Cloudways provides a range of data centers, the selection might be narrower compared to some larger hosting providers.
Initial Learning Curve: New users may require some time to acclimate to the platform's functionalities, particularly those not familiar with cloud hosting concepts.
Limited Free Trial Period: Cloudways offers a limited trial period, which may be insufficient for users seeking extensive testing before committing to a subscription.

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Reviews

Chris G

December 1, 2024 Source: Trustpilot.com

Ali was extremely knowledgeable

Ali was extremely knowledgeable, pleasant, and fast at solving my issue and communication the problem.

Marketing Communications

December 1, 2024 Source: Trustpilot.com

Competent and knowledgable

Areeb was super supportive and knowledgable. Quick resolution for my error. This showcases his capacity in this case.

Kelvin La Touche

November 30, 2024 Source: Trustpilot.com

Zoha

Zoha, She is the best help ever.