CloudCall Reviews

Easy to setup, allows the team to work anywhere

The mobile app could be improved. integration with whatsapp would be good

just get it!

work from anywhere

Uptime is always very good, really helps that it integrates so well with bullhorn our CRM. Rarely do we need support but when we do it is a smooth easy process

Nothing. The service has been good throughout our time

Allowing us to have calls remotely wherever our staff are while providing analytics and detail on those calls

Easy to use platform. My coworkers love the inter-changablility between the app and their computer. Makes logging calls super easy and efficient. And pulling call recordings couldn't be easier.

Constantly requires a log out and log back in, needs fresh cache and cookies upon every session, if this app could instantly refresh its cache and cookies daily, it would drastically improve its quality.

It benefits us by integrating our calls directly into our CRM. It makes it easy for the Recruitment team to submit their calls, and for the management team to be able to view that note, and see the recording.

Mobile app is really easy to use and integrates well with work PC

Had one crash recently but were online again within a few hours

Do not need to use mobile phone for work calls

I like how easy it is to hop on a phone call with a candidate or a client. With the click of a button, I can call them without it overtaking the entire screen. All I have to make sure is everything in my system is put in correctly. It also is beneficial since it auto pops a note, so on the call, I can write down anything I find important or be able to tag the job I am calling to pitch them

I do not like that I seem to have a lot of issues at the beginning of every day when it comes to the connection of the calls to Bullhorn. Often, I call the candidate and hear no ring on the other side until it is time to leave a voice mail.

I think it is excellent for any company to use this software because it is very efficient to use and can help boost the call volume for your company.

We are solving the staffing shortages in the Information Technology industry. I have realized that it is constructive and beneficial for all parties to communicate efficiently.

The flexibility CloudCall offers for remote-working is brilliant. Click-to-call is a game-changer for any business and the integration with our CRM that automates things our team does make a huge difference to efficiency and accuracy. A great product, and I would highly recommend it.

The admin portal could be more user-friendly.

It gives us the flexibility to adapt our working model however we see fit, whether full-time remote work or hybrid.

Can make calls from anywhere and anytime.

using the portal is a bit hard for changing configration

Call recording and make call from anywhere and anytime

Ease of how the transition has been for 3 sites in 3 countries. Has enabled the office to continually function during lockdowns. The ease at which CloudCall seamlessly interacts with our CRM is amazing and makes everyone's lives within the business that much easier and more productive

No dislikes. It does what it says on the tin and can be used in the office, at home or on the move via an app on your smartphone.

Do it, your life will be easier

Click to dial everywhere. CRM interaction, Alias numbers for countries that we are doing business with that makes call pickup easier

The simplest and easiest integration with Bullhorn to provide you with the most accurate representation of your data inside of your CRM. No other competitor on the market seemed to have as tightly integrated with Bullhorn as CloudCall did. Certainly saved us in this new world of hybrid working and working from home mandates. Has the ability to listen to any recorded calls directly in the CRM which is great for situations where staff need to be able to work together, and know what people have been speaking about. Had no issues with call quality, and the ability to SMS directly in the product and see inside of the CRM as well is fantastic.

As a person on the tech side, it would be nicer to have more administrative options, however this is fairly consistent with most hosted telephony products on the market.

CloudCall without a doubt, was crucial for our business to being able to continue providing a service throughout 2020 when people began to work from home. Have also seen a much larger percentage of notes being logged and saved in our CRM for calls, ensuring we are capturing more of our communication data.

CloudCall is great for keeping a birds-eye view on the team and lending a hand when it's needed. If you see a member of staff struggling on a call, you can listen in and send helpful messages if they want you to.

It would be nice to have video calls as part of the offering.

I'm able to improve productivity, assist members of staff, and use CloudCall to help with training.