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CloudBankin Reviews

User Rating

5/5 (Based on 81 Ratings)

Rating Distribution

  • Excellent

    96.3%
  • Very Good

    3.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Customer Support, Comprehensive Reporting, User Friendly Interface, Easy Integrations

Occasional System Slowdowns, High Integration Cost, Report Download Speed, NPA Module Needs Improvement

Do You Use CloudBankin?

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Review Summary

Cloud BankIN is a loan origination and management platform that streamlines operations for financial institutions. Users consistently praise its user-friendly interface, comprehensive features, and robust reporting capabilities. The platform offers a unified solution for accounting and operational tasks, reducing manual effort and improving efficiency. While users generally appreciate the support team's responsiveness, some note the need for more third-party integrations and a more robust NPAs module. Concerns regarding server performance and the cost of implementation have also been raised.

Pros

  • CloudBankIN simplifies loan origination and management.
  • Userfriendly interface and easy integration with APIs.
  • Excellent customer support and timely problem resolution.
  • Provides accurate and insightful reports for business needs.

Cons

  • Performance can be slow with heavy traffic or loads.
  • Thirdparty API integration can be costly and timeconsuming.
  • Limited customization options and some features need improvement.
  • Offline access is not available in all rural areas.

AI-Generated from the text of User Reviews

Reviews
RD

Ravindra D

January 11, 2024 Source: G2.com
"About CloudBankIn"
What do you like best about CloudBankIN?

Quick Service, open to feedback, and provides industry trends and insights.

What do you dislike about CloudBankIN?

I don't dislike anything about CloudBankIn.

What problems is CloudBankIN solving and how is that benefiting you?

Solving all the problems around loan origination and loan management. Standalone product for all business requirements.

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AR

Abhishek R

January 10, 2024 Source: G2.com
"Best Product for LAP"
What do you like best about CloudBankIN?

Most of the features like reporting module, collection module are fine. Customer support team work well and excellent.

What do you dislike about CloudBankIN?

some gaps in some features like NPA, write off are observed. Rest of things are ok

What problems is CloudBankIN solving and how is that benefiting you?

Reducing time in collection and reporting to bureau. Operating both operational and accounting in the same platform. Easy to integrate 3rd party API.

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AS

Aniket S

January 10, 2024 Source: G2.com
"About Cloudbankin"
What do you like best about CloudBankIN?

APIs are very easy to understand and integrate. Customer team working best in supporting both tech team and functional team.

What do you dislike about CloudBankIN?

Some time server get down while using it in different part of department. Otherwise things are good.

What problems is CloudBankIN solving and how is that benefiting you?

Reports related to accounting are good and accruate. UI is attractive. fexilble to update the API integration time to time.

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DP

Durga P

January 10, 2024 Source: G2.com
"About Cloudbankin"
What do you like best about CloudBankIN?

Suitable for LAP Product. Support team is doing good. Most of the features are good.

What do you dislike about CloudBankIN?

Taking time to Download huge volume report. Sometimes deponds on support team to resolve it.

What problems is CloudBankIN solving and how is that benefiting you?

Auto repayment functionality helps to reduce manual interruption. bank collection upload in parralel helps to revert the default one. Reports are good.

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ST

Sumit Kumar T

January 10, 2024 Source: G2.com
"About Cloudbankin"
What do you like best about CloudBankIN?

Support and service are good. Some features are usefull for loan management service.

What do you dislike about CloudBankIN?

Some modules needs to improve. Especially related latest RBI guidlines on NPA. Rest are ok with us

What problems is CloudBankIN solving and how is that benefiting you?

Managing both operational and accounting in same platform. Reports are good.

Read more
Sm

Shalini m

January 9, 2024 Source: G2.com
"About Cloudbankin"
What do you like best about CloudBankIN?

It is easy to use. Reports are good and accurate. Customer support are more interactive. Integrating other APIs are quick.

What do you dislike about CloudBankIN?

Accounting module related NPA should be under latest RBI guidlines.Need to upgrade time to time. Rest of the features are ok

What problems is CloudBankIN solving and how is that benefiting you?

Operating both accounting and operational module in same platform. Reduces human effort and time. Bank collection upload makes sense. Equifax report for both retail and commercials are highlighted features

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KR

Karan R

December 28, 2023 Source: G2.com
"Best Gold Loan software"
What do you like best about CloudBankIN?

Excellent customer support team. timelined and committed delivery. Various product apart from gold loan product with multiple amortization shedule. Benefit for both borrower and service provider.

What do you dislike about CloudBankIN?

Globally accepted product. This questions are not applicale for us.

What problems is CloudBankIN solving and how is that benefiting you?

Simplified mechanism and accurate calculation for gold loan marketing. LTV validation automated helps us to validate the gold loan process flow in easy and simplified manner. 3rd party API helps in both disbursement and collection easily.

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AU

Anonymous User

December 28, 2023 Source: G2.com
"Multi product Architecture"
What do you like best about CloudBankIN?

Single application supports multiple loan and loc product. Like BNPL, Vechile loan, health care, etc. API integration is also simple and easy to integrate to any 3rd party vendor LOS.

API documentation is good and getting good support from the team

What do you dislike about CloudBankIN?

Sometime Application goes Very slow due to heavy traffic or load. This needs to be handle for growing sectors. Featues are good and adequate.

What problems is CloudBankIN solving and how is that benefiting you?

Using Cloudbankin, Integrating 3rd party api is very simple and quite easy. It really helps to manage the timely deliveries. Flexible applications support varity of loan and loc product in short time.

Read more
AT

Aradhana T

December 28, 2023 Source: G2.com
"About CloudbankIN"
What do you like best about CloudBankIN?

It is best user friendly Application. UI is good and easy to navigate the complete process. Dashboard is very clear and attractive , suitable for understanding the company portfolio on daily basis. Reports are good and multiple feature provided. Easy to integrate any 3rd part APIs easily. Customer support and service are excellent.

What do you dislike about CloudBankIN?

We dont have any issue till now. It is globally accepted product for both NBFC and MFIs.

What problems is CloudBankIN solving and how is that benefiting you?

Mainly, data accurate. Reports are easy to understand and usefull for future reference and recording. Plenty of features in single platform help us to grow better. Multiple products are vailable to switch our business time to time based on market demand like payday loan, BNPL, LOC, Vechile loans, etc.

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MB

Mahendra B

December 27, 2023 Source: G2.com
"Best Software for Microfinance Institutions"
What do you like best about CloudBankIN?

cloudbankin facilities loan disbursement in 10mintues encompassing inteligible client onboarding, disbursement, collection and documentation. Comprehensive end to end system encapsulating product creation and loan management. Digital onboarding using 3rd party APIs integrating and capturing in rule engine makes complete sense to the product. Customer support and service are very good and marvellous.

What do you dislike about CloudBankIN?

Cost is too high but feature are excellent. but need some balance in handling both. Product and service wise all are ok.

What problems is CloudBankIN solving and how is that benefiting you?

Mainly, It gives accurate report to our company to varify the our portfolio on daily basis. Report are very good and easy to understand. Tracking both customers and users in easy way. SMS and email integration. notification msg, holiday msg. All prior info are good. Readucing manual effort.

Read more

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