UB

User in Banking

January 18, 2019 Source: G2.com

"Great for organizing clients and colleagues"

What do you like best?

Easy to provide complete profile for easy organization of clients

What do you dislike?

Difficult to navigate upon beginning of usage.

Recommendations to others considering the product:

Patience during beggining of usage, becomes easier and it very useful.

What problems are you solving with the product? What benefits have you realized?

Organizing client profiles to assist in building business with various clients and assessing their needs.

UH

User in Hospitality

January 17, 2019 Source: G2.com

"Sabre for all your travel needs"

What do you like best?

Direct access to all travel related business with fast booking. No need to go through travel operators and pay more and have less options for your clients

What do you dislike?

Slow at times. Hard to get support right the way.

What problems are you solving with the product? What benefits have you realized?

Faster bookings with more options for clients and the ability to receive rewards with car rentals and hotels

DE

DEBORAH E

December 13, 2018 Source: G2.com

"Serves it purpose"

What do you like best?

I like this software because it was easy to use and it serves it purpose.

What do you dislike?

Actually there was not one thing that i did not like about this software that I can think of at the moment.

What problems are you solving with the product? What benefits have you realized?

I used this software when I worked in the Airline Business and it served it purpose well.

UF

User in Apparel & Fashion

October 8, 2018 Source: G2.com

"Client data management and marketing with ClientBase"

What do you like best?

I've been using ClientBase for 3 years now and am continually amazed with the diverse ways I can store data, track trends from clients and effectively market to them.

What do you dislike?

Interface can be a bit overwhelming at first, but with consistent daily use, you learn to find the tools and areas you use the most.

What problems are you solving with the product? What benefits have you realized?

Tracking where my clients have expressed interest and spent their money over the years in order to market more effectively.

VW

Vincent W

March 30, 2018 Source: G2.com

"Have been a loyal customer to Clientbase for 4 years!"

What do you like best?

It is not the prettiest system however it functions awesome! It works as needed and gets our job done

What do you dislike?

It could look a little nicer however function for us trumps visual

What problems are you solving with the product? What benefits have you realized?

Clientbase keeps us organized and allows our agents to collaborate where it was harder before.

AE

Administrator in Mechanical or Industrial Engineering

September 26, 2019 Source: G2.com

"Very good experience "

What do you like best?

All of its key features such as Detailed client and vendor profiling abilities, including personalized marketing and also advanced query and reporting features

What do you dislike?

We had a series of problems with pricing information contacting the ClientBase sales representatives

Recommendations to others considering the product:

It is a very good, interesting and useful software

What problems are you solving with the product? What benefits have you realized?

We achieved higher efficiency and productivity in our office, which in turns led to higher profits

CH

Consultant in Hospitality

June 13, 2018 Source: G2.com

"Great record keeper"

What do you like best?

I love the ability to keep all my clients and travel records in one place.

What do you dislike?

Wish the user face was a little easier to use.

What problems are you solving with the product? What benefits have you realized?

The ability to keep travel records in one place.

AT

Administrator in Leisure, Travel & Tourism

April 6, 2019 Source: G2.com

"Clientbase newbie"

What do you like best?

I like that you can build an inventory and easily search for clients and build res cards

What do you dislike?

It is definitely not user friendly. The training videos provided are out dated. Getting help generally requires them to take over your computer remotely and takes a couple hours at best.

What problems are you solving with the product? What benefits have you realized?

Res cards look professional after you figure out where to put the info - took me a couple months to get this correct.

UT

User in Leisure, Travel & Tourism

January 18, 2019 Source: G2.com

"Sabre Client Base"

What do you like best?

I liked that clients information is easy to locate.

What do you dislike?

The navigation is not easy like Sabre plus.

Recommendations to others considering the product:

Easier Navigations

What problems are you solving with the product? What benefits have you realized?

Eliminating entering the information and avoiding types or errors.

AT

Agency in Leisure, Travel & Tourism

August 1, 2018 Source: G2.com

"Product Great but Support lets them down"

What do you like best?

It's a very easy product to use. The team picked it up straight away with limited need for much in house training. One of the Market leaders in Travel Booking and CRM. It does exactly what we require it to do.

What do you dislike?

The support we receive leaves a lot to be desired. Often left waiting for a response and when we do the support engineer is no more skilled than ourselves.

Recommendations to others considering the product:

The product does what we need it to and we would recommend. Be mindful of the support you receive from Sabre though.

What problems are you solving with the product? What benefits have you realized?

Storing our Corporate customer base. We use a number of Sabre Products and they all integrate really well.

ClientBase Reviews

User Rating

Rating Distribution

Do You Use ClientBase?

User in Banking

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

User in Hospitality

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

DEBORAH E

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

User in Apparel & Fashion

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Vincent W

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Administrator in Mechanical or Industrial Engineering

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Consultant in Hospitality

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Administrator in Leisure, Travel & Tourism

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

User in Leisure, Travel & Tourism

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Agency in Leisure, Travel & Tourism

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

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