ClickPoint Software Reviews

Online inquiries are immediately forwarded; every lead is also saved so that no accidental loss can take place. The speed at which the leads are forwarded - is flawless.

I really have nothing to enter here; there is nothing that I dislike about this service.

Online leads have never been more important. I am delighted to recommend this company as a great service when it comes to generating and forwarding online inquiries. Additionally, their support is A+. They are great to work with.

ClickPoint gives us the ability to immediately respond to online inquiries; our benefits are quite straightforward: we have more leads to work with, and we have realized more sales.

Up to date with the latest lead generation functions like ping post

I would like to see a web version and a bit more instruction videos or a user forum.

We have multiple buyers that require unique lead delivery methods which Lead Exec can handle.

The reps handling the account were just very patient

Everything up until now has been great. We will continue to utilize this

Get on the sales call and make sure you have everything you need written down. They will get on top of it

I love that the automation and triggers just work so seemlessy. Everything just works for you

I LIKE THE QUALITY OF THE SYSTEM AND THE -SERVICE

NOT MUCH I DON'T LIKE AS OF NOW VERY HAPPY

CONNECTING WITH MORE CLIENTS AND FOLLOWING UP TO GET MORE BUSINESS

I like the pull feature the best it helps; it helps my sales team follow up with their leads quickly and improve sales results

I wish they had direct dialing, but I believe they are about to launch it next week; they have been great about updating us about new releases.

Nothing I can think of; they have provided incredible support.

Prospect follow-up, dialing more leads and making it easier for salespeople to connect with prospects.

The Team I worked with, Zach and Heath, have, from the start been extraordinary with helping me get my Clickpoint platform ready. They have been patient, helpful and are very knowledgeable about every facet the service offers.

There is nothing I dislike about the experience I have had thus far. Everything has functioned as promised.

Trust the advise of the support team. Ask questions because the Clickpoint Team has the answers.

Material tracking and efficient use of all inbound sales opportunities is the biggest reason, for now, we opted for Clickpoint. Having utilized Clickpoint in the past, simply, makes the dealing with call part of a call center perfect.

It is capable of all the needs on our list, packaged in a clean, intuitive interface with features that were understandable: the terminology and logic do not require a sales automation experience for our team to get up to speed. We start with high-value leads and need the ability for collaboration among multiple callers with the option of using the same phone number, and a clean history that is easy to follow and pick up where others left off over time.

SMS works well, but there's no MMS. 3-way call connecting initially sounded clunky but during the trial, we found it to be smooth. Moreover, we saw multi-user capability for us to use one phone number for the lead: one SMS thread, but multiple people could provide phone follow-up, which will make life easier for the lead, also, to see history in their own SMS thread.

We did a review of sales automation software to find a solution that, once in place, would remove the friction on lead-follow-up. We went with ClickPoint for the above reasons and are in the early stages of realizing the benefits of this upgrade: it's now easier to call and follow-up on leads, meanwhile the information is all captured and easy to find for the next caller to jump in on the cycle.

The overall functionality and ability to search for an easily find what I am looking for.

It sometimes lags due to spikes in utilization but the background team is always right on top of it so there really is nothing to outright dislike about the program in my opinion.

I would definitely recommend clickpoint to others.

I don't use this software for problem solving. This program is overall beneficial for our outbound sales department.

simple and fast, user friendly, support team is very fast and effective

there are no downsides of using CP. that is why we are using it :)

if you want to save time and make more money, you should switch to ClickPoint

ClickPoint is making our jobs a lot easier. It is very easy to track and monitor all leads, which has improved of efficiency.

We receive 100-200 leads per day so the feature we like best is ClickPoint's lead distribution tools. It helps by automatically distributing the high-priority leads first.

All the improvements that I would write here have already been resolved. ClickPoint has an extremely responsive support team that listens to feedback and improves the software quickly.

Ask for suggestions on how to structure your lead flow. Heath and Gabe have a lot of experience in identifying ways tor streamline your sales process. They were very helpful in customizing our platform.

The main problem we used ClickPoint for was to automate the lead distribution to our sales team in a fair and measurable way. In doing so, we ended up improving our sales flow to be more productive using ClickPoints distribution "Pull" features. We found we were also able to distribute leads based on skill/performance level of our reps, and created separate specialized sales teams as a result.

We also found ClickPoint's report templates to be extremely helpful in monitoring our sales team's performance. We track common dispositions to find areas for improvement and created dashboards to monitor performance. We've been able to spot anomalies in our sales flow that we had no visibility to prior and make corrections along the way.