Cleo Integration Cloud Reviews

We like the CIC interface and that gives more visibility to our engineers to monitor the issues quickly and respond back to our internal Clients swiftly. This kind of visibility is not available in our previous vendor tools.

We have started using this Platform for the past 6 months I dont see a big concern on any of the features available. But one improvement area is whenever there is glitch in the network that was not reported if the outage is for a very short period.

CIC is helping us to have an end to end visibility of the transactions that is flowing which helps in providing a good service to our customer.

Cloe Integration Cloud is most helpful in dealing with complete Inbound to Oubound cycle for any company. It replaces DTS, EDI, File routing etc. if you choose Cleo you dont need any other EDI tools. I see a upside from DTS part where it routes the files dealing with custimers inc reating AS2 channels with them.

I donot say it is dislike, but when we have high volumne file like aaround 15k-20K performance should be better in loading time. If the loading performance is increased it will be a most sphisticated tool in the market.

It is solving is in the below areas and we are using this as most efficient tool.

1. DTS (Data Transformation Services)

2. Inbound loading

3. Outbound files.

It is benefiting us for all the purposed mentioned above.

Their terms and conditions were accommodating and easy to follow. I appreciated the integration function automatically categorizing data.

There really was nothing to dislike; the system worked very well.

Communication among various different programs and integrating the data from each respective suite of applications is easy through CLEO.

Easy to setup and use. Tech Support is great - not only do they email you the solution - willing to work with you to do web meeting to help make sure setups are correctly done.

Some errors are hard to troubleshoot on our own.

Transferring data between us and customers is a breeze - there is no inbetween process. Directly from one server to Cleo Integration. No more hopping from one server to another to transfer the data between us and customers.

It gives more people visibility when communication is interrupted.

The product was very easy to implement so there is nothing that bothers me.

We had an out of support AS2 server we needed to replace. CIC has done the job

The flexibility and simplification of the process.

The process of processing Files through Dar's is giving a lot of trouble to us

Data transfer,encryption and decryption

Very friendly staff, they provided clear and detailed information regarding what I needed for our company

I do not have anything that I was not satisfied with.

better and more up to date EDI platform

I love the versatility and the transformation engine's power

The user interface could be a bit more up-to-date,

The Cloud version is allowing us to be more versatile and on board customers quicker.

Having all the tools in one place is a huge benefit. It enables us to get the answers we need quickly.

The only downside in my opinion is because of the large amounts of data running through the tools, searches are slow and cumbersome.

It helps us onboard quicker and that helps me and the business.

smooth integration and very limited down times

nothing. I can't think of another company that does any better.

edi compliance and fast new trading partner setup.