CircleLoop Reviews

New customer, very old desk phones, Circle loop have helped me through setting thee old phones up and been there to advise me on certain aspects when needed.

I've spoken to the same few people over my many calls, which makes me feel like I'm being cared for as the people helping are aware of the situation etc.

Fast and easy set up!
The team are friendly, calm and helpful - no issues with the system so far. Lukas Evans-Jones is a great Customer Success Executive - always answers my emails and calls fast and would definitely recommend CircleLoop to other business owners.

I've been a user of Circleloop for a couple of years, and as a small business, I've found their service extremely reliable & cost effective. We make a lot of international calls, and for us, the service is not only great value but packed with really helpful and powerful features that we love.

Every time I have spoken with their support team, it's been excellent. Their understanding of their own system is brilliant, and it's never too much trouble for them to walk me through any issues I may be having. This is usually down to me adding new desk phones or features that I need further support on.

The system is really reliable with good call quality which is what we need as a SME.

I've just spoken with Dan Titmass this morning who has walked me through adding new desk phones to the app after moving into a new office. Dan was not only extremely knowledgeable and helpful, but he solved my problem in less than 10 minutes.

Really great service Dan, thanks very much.

I liked that I could try the service for a week for free, and that they did not take my card details during the trial. I liked that I had the choice to do that at the stage when I decided to subscribe rather than it being automated.

This helped me as I was wary, having tried a VOIP provider before, but the call quality was poor.

CircleLoop were recommended to me by a fellow virtual assistant. I've found the team to be helpful (a nice courtesy introductory call, not salesy, just checking I was happy), no hassle, easy to use app and top quality sound on the calls.

I'm now a committed customer.

I had recently applied an update which upgraded me to a new application. The new application is riddled with bugs and inferior features. This caused many functionally issues. When reporting this to the help desk I worked with Adam Oldfield. Adam was extremely supportive and completely committed to help. I would say his personal support was first class. So this five star review is directed to Adam individually. Well done Adam

The support team, both Dan and Adam, were right on the ball and able to instantly implement requests. Also, the trial worked flawlessly.

Excellent customer service! Massive thanks to Adam at CircleLoop who helped us streamline our phone setup.
We were considering leaving CircleLoop previously as we weren't happy with the setup we had in place, but after calling customer service everything was sorted in one short call and Adam went out of his way to be helpful.

I wanted to set up a desk phone for my first shop. I had used circleloop for a year before on my mobile phone.

The total time between asking and a solution was about an hour. Their support rep made me a custom config file that meant i had no setup to do on my 3rd party Yaelink handset

Very happy customer

Great service and value, would recommend.

Very impressed with the technical support provided by this company in helping to set-up the VoIP accountts.