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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Your all-in-one conversation assistant
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Look how versatile the platform is and how it allows you to have real-time conversations with folks through a sales lens
I don't have anything to complain about other than I wish customer service was a bit better
Sales is a huge stumbling block in today's tech age and Ciara makes this an easy and seamless activity.
Easy to navigate and great customer service
the sound quality needs improvement most of all
assisting wiht training of remote employees
I really love that their services include cloud infrastructure. These services make setting up servers much simpler and cheaper.
Sometimes when we have issues with the cloud services from Ciara, we have to call somebody in. These people from Ciara are not always the most helpful.
They mainly solve most of our infastructure problems. This could be from their amazing cloud services, or great server infrastructure management.
the salesforce integration is a great win for us, but the customer support is also very fast and helpful, making phone calls without touching my phone is very comfortable
the sound quality of the calls could be better and i would love to have more interactive objections
try it out and make your own decision
every call attempt is started and logged in our CRM and we can change fields during our calls. also its easier to train new employees and also share objections within our salesteam
Ciara is a useful platform to accelerate sales and super easy to use.it enables to record the important conversation and help to keep a track of the information.
Though it helps a lot to organize the boost the sales through its meeting and recording functionality but the only problem I have faced it needs a high-speed net connection.
Good for official use, where net speed is high, also very good if you are considering having frequent virtual meetings.
The feature to search using the keyword is an amazing feature to use in the app. Ciara documents important meetings with the customer and helps to stay on track.
Ciara is one of the most useful application for improving the sales as it has some relevant features for the business, like it helps in recording the important messages and conversations and helps to keep a track of the information required.
This platform is really helpful in conversations, has a problem solving approach but this app requires very high speed internet connectivity, and also have minor cloud related issues.
It's easy tracking of important conversations, maintaining the records of important meetings, helping in boosting the sales through sales representatives being trained properly in cost effective manner.
You may create teams in Ciara and share your content with certain team members. The teams at leading inside sales-driven companies and quickly expanding startups profit from Ciara's experience. In addition to instant chat and phone support, Ciara provides a choice of video tutorials and advice. Additionally, it integrates with programs like Outlook, Google Calendar, and others, which is tremendously helpful.
Since Ciara is so user-friendly, it is difficult to think of any drawbacks, however customer support service may be improved. I hope to see improvements there.
The first meeting tool made especially for inside sales and leads is Ciara. You'll save time by letting Ciara automatically record, summarise, and transcript your meeting. The ideal instrument for comprehending the context of a discussion and timely delivery of persuasive messages is Ciara Contextual Speaker.
The solution was easy to use, user-friendly, with intuitive commands. Ciara offered the team interactive guidance, smart playbooks, constructive problem-solving approaches, and effective ways to record and manage information.
Ciara was greatly appreciated among the team though issues around cloud, connectivity, and customer support have often frustrated some users and other stakeholders. Nonetheless, all matters brought to customer support have always been addressed and solved.
The main problem was providing tailored, fast, and practical training for the sales representatives to increase productivity, drive efficiency, and reduce business costs.
The customer insights chart helps us understand the granular details. Also the conversation metrics helps us to prepare the minutes of the meteing.
Haven't found out anything specific till now. Shall update the review if we do.
Our team had a hassle working on sales documentation, Ciara does the job for us pretty well.
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I really enjoy using Ciara due to the user-friendly compatibility with other apps and programs such as outlook. It also provides really impressive customer insights and meeting highlights!!
Some of the downsides include the need for a strong high speed Internet connection in order to function optimally.
Ciara is helping so much with automating sales documentation. This has improved our overall metrics!