Chrome River Expense Reviews

So easy to attach supporting documents. Submitting Expense report for approval is stress free

When switching from one type of re-imbursement (e.g. from Mileage claim to Parking) you have to re-enter Business Purpose, it does not save the previous entries you made for the same type of re-imbursement. Also when selecting the Country, I think it makes more sense to have Canada on top of the list of selection so you don't have to scroll down or type it yourself

No more complicated way of submitting claims and it is paperless, good for environment

That it automaticaly combines your receipts to your expenses, you just have to finalize and review everything and add your notes if needed/wanted. By far easiest way to use an expense report

It can be confusing as far as labeling what you need to as far as the expense itself, such as, I am an engagement coordinator so when i buy "balloons or decorations" for our break room for onsite i get confused as to what that should be labeled, it is not really an event, but it is also not office supplies

Having to do this all by hand and matching up expenses and reports automatically.

Easy to use, I like the fact that you cannor enter an incorrect organization code

I wish you could delete attachments, that is a little frustrating.

It keeps the user from transposing organziation codes., that helps us run good, clean, accurate reports

The automation of workflow.

Integration with existing ERP.

The user interface of data entry sometimes is not intuitive.

Automating the workflow, capturing receipts in multiple ways, tracking the status of the expense reports and keeping the historical records and making them available online.

I love how organized and easy it is to navigate. I was so nervous when I was first introduce to it but once I actually started submitted expenses and things like that, it was much easier than I thought. The fact that every category is laid out so there is no confusion makes it better for me and others to finish fast without any errors. Also, if there is something wrong you can just update and not necessarily have to go through the whole process.

Wish there was a simpler way to find the codes and projects that things are billed too. Maybe a different way of looking it up.

Making sure expenses are properly put in, receipts and billed to correct folders/clients

Emburse Chrome River Expense is a great, easy to use tool for Flynn. We recently onboarded to this program, and have had a great trasition. Like any new program, change takes time, but with the easibility and various options and seamless flow of the program it has been easier to adapt. I, personally, like the customization options, reporting and somple navigation of the program.

In addition, if ever I have an inquiry or change request I hear back with expertise advise in a timely manner. Support staff always do well to share information and direct me to various online training guides. The amount of information available on their portal is unmatched. Emburse wants you to succeed and gives you the tools and support to do so.

Overall, I am very happy with our implemenation, ease of the product and custimations/rules we can input to tailor the program to match Flynn's needs.

Overall, Emburse Chrome River Expense does a great job in all areas. The program could benefit from having an improved OCR extraction.

Visibility to receipt images

Transparency with reporting/dashboards

Efficient processing

Having used this for the first time with no training, it was very easy to use without thinking too much. The expense report I submitted was actually quite involved with many travel and meals expenses mixed with purchases using my personal card as well as corp AMEX.

The only minor hiccup that wasn't 100% obvious at first glance was when I had to add expenses not captured on my AMEX card. It wasn't immediately obvious to click the "Direct" option. I only selected it after realizing nothing else was a match. While I get it now... it might have been clearer if the option was labeled "Enter Manually" or something to the regard. "Direct" still works after realizing what it meant.

It's the tool my company uses for entering expense reports.

It's very difficult for me to keep track on every expense and control over all expense payout CRE make this hassale work easy for me by removing manual task and make it automate AP process for my business. It's also provide solution to control over my expense due to best output dashboard reports for my business.

Nothing. They have done there best work and keeping there software always updated with the current market requirement. There are no lacking points and negative things about the software.

In my current business organization there were manual work was there for AP, Employee Expense and P2P process. CRE make this manual work into automated and have provide us insight for to control over the expense and vednor payout.

It is a very simple program to use that tracks expenses in an easy-to-use way. Taking pictures of receipts and uploading them is a breeze. First time users will find the app/website very intuitive.

I've used chrome river both from an admin point-of-view and as a user. On the admin side, setting things up could be confusing, but there was plenty of help from the support team to get things correct. On the user side, there is nothing I dislike.

Chrome river is such a simple to use program that it makes tracking expenses easy. I'm not sure how expense programs used to be, but using Chrome River makes getting reimbursed a breeze.

I like the app because it is so easy to use and convenient for capturing receipts and attaching them to my expense report. The website is very user-friendly, and I use it to check the status of my expense reports.

There is nothing I dislike about it. The new Mercury version is quite a bit better than the previous version, so I am glad we upgraded.

Our AP employees are now auditors instead of being in charge of data entry. It made a lot of sense to put the data entry and expense reporting back on the legal assistants because there is less duplication of effort and questions going back and forth. It saves time and money for everyone involved.