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ChipBot Reviews

User Rating

5/5 (Based on 56 Ratings)

Rating Distribution

  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Excellent Customer Service, Easy Integration, User Friendly Interface, Increased Conversion Rates

Limited Reporting Features, UI/UX Requires Update, Occasional Functionality Issues, Lack of Keyword Search in Knowledge Base

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Review Summary

Chipbot is a highly-rated chatbot platform praised for its ease of use, integration, and customer service. Users consistently report increased conversions, engagement, and lead generation thanks to its features like personalized videos, live chat, and detailed analytics. Chipbot's customer support, especially from founder Matt, is widely lauded for its promptness and helpfulness. The platform is particularly valuable for small businesses and startups looking to automate support, educate customers, and boost sales.

Pros

  • Easy setup and integration with Shopify, taking less than 10 minutes.
  • Versatile tools to educate customers about products and direct them to features and benefits.
  • Increases conversion rates significantly and enhances customer engagement.
  • Offers personalized help and exceptional customer service with prompt responses.

Cons

  • User interface (UI) and user experience (UX) can be improved for a more modern feel.
  • Analytics reporting could be more detailed and comprehensive.
  • The widget setup process can be confusing for users with limited technical experience.

AI-Generated from the text of User Reviews

Reviews
H

Heloisa

August 9, 2024 Source: Trustpilot.com
On-screen videos are a great solution…
On-screen videos are a great solution to attract attention and deliver messages! ChipBot is practical and support and improvements are active!
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HS

Heidi Straus

July 22, 2024 Source: Trustpilot.com
Just started using ChipBot and I really…
Just started using ChipBot and I really like it! It's such a cool way to connect with your audience!
Read more
PK

Professor Marek Kasperski

July 7, 2024 Source: Trustpilot.com
ChipBot experience
I have recently learnt that adding a "buy now" button to any advertisement is not effective. People don't know you, nor do they trust you. However, by adding a learn more button on your advertising leading to a ChipBot video, your customers quickly learn to trust you, increasing your sales.

I am almost 70 years old, and technology is not my strong point. I found ChipBot and decided to add a video to my homepage. It took me a little over 10 minutes to complete. ChipBot also has a WordPress plug-in, which makes the job trivially simple. No coding skills are required.

I looked at similar software. Even the recognisable competitors could match ChipBot and their pricing was significantly more than ChipBot.

I strongly recommend ChipBot.
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DA

Daniel Alves

June 24, 2024 Source: Trustpilot.com
Chipbot increases your sales
Chipbot is amazing.
We have high retention of users who watch Chipbot videos on our website and with this we are able to scale our acquisition.
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RF

Ryan Freer

June 20, 2024 Source: Trustpilot.com
They say content is king..
They say content is king in the marketing world these days which means video is king of content. ChipBot has created engagement & trust for my startup. I've also had the opportunity to work with there founder Matt, and the white label saas program they offer is great. That's where ChipBot really shines in my bias opinion. A thorough onboarding, getting to follow their very own marketing strategy and a more then fair price point which allows you a chance to succeed. ChipBot gives small business a chance to be unique and stand out in a sea of marketing agencies and startup's.
Read more
JG

Jota Gê

April 5, 2024 Source: Trustpilot.com
The app is fantastic and without a…
The app is fantastic and without a doubt increases conversion rates a lot. I'm really impressed and I'm going to use it on all my websites. I also want to note that the service is perfect. Always quickly served, so I wanted to give a special thanks to Matt.
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JK

Jay Kibbee

March 28, 2024 Source: Trustpilot.com
Best Chat bot to boost sales
Best Chat bot to boost sales, automate support and engage website visitors hands down! Oh, and the FREE version of ChipBot, obiliterates FreshDesk, LiveChat, Tidio, Tawk and more. Their video chat feature increases engagement and sales too. Thanks ChipBot, best chat bot ever.
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OL

Omar Lopez

March 25, 2024 Source: Trustpilot.com
Their product is really cool
Their product is really cool! I honestly enjoyed the ease of use and the end result is exactly what I needed. The customer service is top notch. They helped me getting setting when I had a question.
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L

Lindsay

March 19, 2024 Source: Trustpilot.com
Quite literally the easiest integration…
Quite literally the easiest integration I've ever experienced with a new digital product! The install was incredibly simple and customer support is quick to help with some of my newbie questions. Loving Chipbot so far!
Read more
AW

Alaina Williams

March 17, 2024 Source: Trustpilot.com
I cannot believe I am just now learning…
I cannot believe I am just now learning about Chipbot!
I am so excited to use this new program to better my client experience on my website! This is a great way to build trust and to make a good first impression!
Read more

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