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Chili Piper Reviews

User Rating

4.6/5 (Based on 989 Ratings)

Rating Distribution

  • Excellent

    67.9%
  • Very Good

    26.5%
  • Average

    3.6%
  • Poor

    0.4%
  • Terrible

    1.5%

User Sentiments

Seamless Salesforce Integration, Easy Meeting Scheduling, Effective Lead Routing, Extensive Integrations

Occasional Software Bugs/Glitches, Complex Initial Setup, Inconsistent Time Zone Syncing, Limited Booking Page Customization

Do You Use Chili Piper?

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Review Summary

Overall, reviewers commend Chili Piper's effectiveness in streamlining communication, lead qualification, and scheduling. They appreciate its user-friendly interface, customization options, reporting and analytics capabilities, and dedicated customer support. The product's ability to integrate with various CRM and marketing automation platforms is also praised. While some users mention occasional glitches and a learning curve during the initial setup, the majority agree that Chili Piper enhances their sales productivity and improves the overall customer experience.

Pros

  • Automates lead qualification and scheduling, saving time and increasing efficiency.
  • Provides realtime insights into sales performance and pipeline health.

Cons

  • Some users report difficulty in customizing the software to their specific needs.
  • Occasionally, there can be glitches in the system that can impact usability.

AI-Generated from the text of User Reviews

Reviews
MK

Mikaela K

December 7, 2023 Source: G2.com
"The easiest way to book a meeting!"
What do you like best about Chili Piper?

I love that Chili Piper links to each Sales Force lead and that you can customize the email attached to the booking link.

What do you dislike about Chili Piper?

I wish that Chili Piper would change the timezone based on the area you have selected.

What problems is Chili Piper solving and how is that benefiting you?

I do not currently know any problems that Chili Piper is solving.

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CM

Charlie M

October 11, 2023 Source: G2.com
"Easy, simple to use and very reliable."
What do you like best about Chili Piper?

How simple it is for my client to book time on my calendar which gives ME more oppurtunity to succeed. Many sales teams/oganizations could benefit with Chili Piper.

What do you dislike about Chili Piper?

Im not sure if there any for me personally so keep doing it big!

What problems is Chili Piper solving and how is that benefiting you?

Booking meetings with potential buyers, this benefits my Pockets w/ $$$$.

Read more
AU

Anonymous User

September 7, 2023 Source: G2.com
"Game changer for low bandwidth startup"
What do you like best about Chili Piper?

Chili Piper implementation and support is incredible

Product is easy to use and get started with

Fast time to value

Great value for software

What do you dislike about Chili Piper?

Distro doesn't have as many native integrations as stand alone lead routing products but for he platform value it cannot be beat.

What problems is Chili Piper solving and how is that benefiting you?

Able to vastly improve our speed to lead and fix our leaky pipe from inbound marketing to sales.

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AU

Anonymous User

August 10, 2023 Source: G2.com
"Review Meetings and calls"
What do you like best about Chili Piper?

I can go back and listen to my calls and product demos to see what I can improve on and see if I missed something the customer said to close the sale.

What do you dislike about Chili Piper?

I am new to using it just 3 months so I am not an expert of scripts, setting which type of email to send for the different demos I set up. Example if it is a demo or a follow up call.

What problems is Chili Piper solving and how is that benefiting you?

I never miss a meeting or follow up. Sync's to my calendar. Great way to track all events.

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DF

Dani F

July 24, 2023 Source: G2.com
"The best tool in opur techstack!"
What do you like best about Chili Piper?

the way we can handle inbound leads, the qualification process, the no-show calibration and the ability to ramp up new rep. the great admin panel and control

What do you dislike about Chili Piper?

it's really hard to find, the only thing I can think of is that you can get lost from all the options in the platform

What problems is Chili Piper solving and how is that benefiting you?

We can run a proper round robin between our AE's, both from outbound and inbound sources

Read more
CB

Cole B

July 24, 2023 Source: G2.com
"Chili Piper - A Game Changer"
What do you like best about Chili Piper?

Chili Piper is smart, easy to implement and impacts our business even when we're closed for the night. With Chili Piper, I'm confident that demos booked on our website are properly routed and will convert better than our previous methods.

What do you dislike about Chili Piper?

So far, I like everything about the product. I think the only thing on my wishlist is to be able to copy routers instead of having to make a new one every time.

What problems is Chili Piper solving and how is that benefiting you?

Before Chili Piper, my company had an outdated method of booking inbound leads. We would send an email to our SDRs and they would call "dibs" in Slack. They would then call the lead during business hours. For the prospect, this was a tough experience. They came to our site looking for a demo and got a cold call instead. For our team, it meant that anyone who came inbound after 5pm or on the weekend would probably have moved on, forgotten or gotten frustrated with us by the time an SDR would be able to reach out. With Chili Piper, prospects can book their meeting with us in less than 30 seconds. It's changed the game!

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BK

Belle K

July 23, 2023 Source: G2.com
"Scheduling made easy"
What do you like best about Chili Piper?

I don't need to coordinate with others. Scheduling a meeting with me can be done within seconds.

What do you dislike about Chili Piper?

When I block time on my calendar for studying or personal reasons, it looks like I am unavailable which affects my IBs.

What problems is Chili Piper solving and how is that benefiting you?

Anybody can easily looking into my calendar and schedule a meet with me. It removes hours of work routing leads manually.

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MN

Mary N

July 21, 2023 Source: G2.com
"Great Product"
What do you like best about Chili Piper?

I currently help over see my conpany's G2 profile and I love that Chili piper integrates with G2. The ease of set up and use was fantastic. It has been a game changer!

What do you dislike about Chili Piper?

I haven't encountered anything that I dislike.

What problems is Chili Piper solving and how is that benefiting you?

Specifically with my role, chili piper allows visitors to our G2 profile to request and schedule a demo directly from the site without being redirected to an outside landing page. It has helped increase the number of requested meetings.

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DB

Danny B

April 12, 2023 Source: G2.com
"Make booking a meeting with you easy"
What do you like best about Chili Piper?

Chili Piper offers a really simple and intuitive UI to easily book meetings.

What do you dislike about Chili Piper?

Their web and in-app UI looks great but when imbedding a few booking time options within the field of an email the overall look isn't the greatest.

What problems is Chili Piper solving and how is that benefiting you?

The problem that is solved with CP is it makes it incredibly easy for a prospect to book time on my calendar. For internal purposes, I can deal with any UI but it's very important to have something incredibly easy to use when you are in sales and want no hiccups with a prospect trying to book time with you.

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JC

Jennifer C

April 3, 2023 Source: G2.com
"Great Tool with Great People"
What do you like best about Chili Piper?

We have had two specialists with Chili Piper, and they have been absolutely amazing. Whenever we need something, all I have to do is reach out to Andrew, who is right on it. At times, it feels like we are their only client. The tool is easy to use and powerful.

What do you dislike about Chili Piper?

So far, there is nothing that I don't like.

What problems is Chili Piper solving and how is that benefiting you?

Speed to lead! Chili Piper is ensuring that our clients get to talk to a specialist as soon as possible.

Read more

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