Home/ Reputation Management Software/ Chekkit/ Reviews
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Expand your business by enhancing customer experience
90.7%
7.7%
1%
0.5%
0%
Ease of Use, Excellent Customer Support, Improved Customer Communication, Effective Review Management
Lack of Seamless Integrations, Occasional Software Glitches, Limited Bulk Messaging Functionality, User Interface Improvements Needed
User reviews for Chekkit highlight a mixed experience. While many users praise its ease of use, affordable pricing, and integration with various platforms for communication and review requests, some express frustration with slow performance, technical glitches, and limited CRM capabilities. The platform's customer service receives generally positive feedback for its responsiveness and helpfulness. Most users agree that Chekkit is a valuable tool for improving online reputation and customer communication, though its functionality and user interface could benefit from further refinement.
AI-Generated from the text of User Reviews
Since using Chekkit, we have communicated more directly with our customers. The tools are all there for efficiency. The support team is fantastic. 100% satisfied.
How can you be negative about a positive product?!
1. Being thoroughly present for our customers even though we are a uniquely online store. 2. Building our online credibility through requests for reviews
Fairly simple to use. Easy to communicate with clients
Not conncdeted directly to " the Edge" software
Not integrated with " The Edge"
The tool is very easy to use. We use it for multiple teams and locations. User-friendly platform and produces great results with our customers.
We do not have any downsides. I have not heard any complaints from my team.
Faster, easier customer communication that requires fewer personnel resources.
My ability to communicate with clients has enhanced thanks to the live chat. Chekkit is simple to use and provides excellent customer service. Customers adore it, and it's also reasonably priced. The options available, such as the ability to attach photographs and documents, have made maintaining my business really simple.
It can be frustrating at times to understand how to use the platform because we are still in the learning process. Automation would be much better off if they had pre-assigned name tags rather than being left blank. After receiving an automated text, we need to do some more research to locate the consumer.
Chekkit has been successful in increasing the number of customers it serves as well as their level of satisfaction. The template feature is one of my favorite features and is now a go-to resource for me. My colleagues and I substantially benefit from Chekkit's central inbox, which improves our capacity to manage clients well. Chekkit is unquestionably among the best digital management tools for businesses.
I really like the live chat on this platform. I can communicate with my clients very easily. Customer support is excellent. It is very easy to use. Chikkit is very affordable, which is attracting my clients. It is very easy to navigate and has a lot of options. It is very useful to attach images and documents.
There is nothing much to dislike. Everything is fine. It is a very popular platform. Sometimes getting the message across to the sales team members becomes a little difficult. If you can solve these small problems, this platform will go much further.
The former network has improved my communication system a lot because it helps me communicate. I have had a lot of time with the party on this platform. Its template is very easy to use. It is a trusted platform for us.
Superior product than the competition. Customer support is great and its price is much lower that Podium!
There is nothing I can say. It's just great!
It helps me garner reviews and stay in constant contact with my client base.
easy to use, pos integration and webchat
On occasion, the text feature can lag when chatting with a customer
generating reviews and webchat
It's a straightforward site to navigate. Lots of options.
I have no dislikes about the site. It's a great site.
It is giving us an easier way to communicate with our aptients.
Automations have sped up our work time around, Texting for collections has proven 45% better results than calling, Using texting to send pictures and short video calls has allowed us to have a more personalized customer experience
Learning the platform has been relatively user-friendly, We are still learning how to get around the platform causing some frustrations at times. I would love to see Automations have name tags already assigned to them vs being blank, We have to dig a little more to figure out who the customer is after an automated text.
Communication! We have developed what we call the "Dominos Pizza Tracker" repair tracker for customers so that they know what is going on with their repairs. More than that the ease of communicating with customers as text tends to be the preferred mode of communication these days.
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Ease of use, great customer support, and the price is nice!
We have really enjoyed Chekkit and there is nothing we would change.
Allows us to communicate with our clients without the hassle of them making a phone call and possibly not getting through. Also makes review requests simple and we love that our clients get the texts natively on their devices. It's a high tech solution that's also super user friendly.