Chatlayer Reviews

User Rating

5/5 (Based on 2 Ratings)

Rating Distribution

Excellent
100%
Very Good
0%
Average
0%
Poor
0%
Terrible
0%

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Reviews

Snehal G

August 10, 2023 Source: G2.com

"Chatlayer.ai is a good platform to connect with customers"

What do you like best about Chatlayer.ai?

It is good platform which provids the facility to enterprise to connect with customers via deploying the chat-bots on various channels.Gives excellent communication experience with customer.

What do you dislike about Chatlayer.ai?

Its a best tool. Nothing to say on negative side

What problems is Chatlayer.ai solving and how is that benefiting you?

Its a good platform which uses AI and it elimates the manual efforts, time , cost etc.

Juanid P

November 10, 2022 Source: G2.com

"Easy to manage customer support"

What do you like best about Chatlayer.ai?

Chatlayer.ai is the best for our work as it helped us a lot to get rid of manually asking the customer what exactly they need in the chat and which saves too much time and money

What do you dislike about Chatlayer.ai?

They have to add more templates for business like stationery, car wash, etc.

What problems is Chatlayer.ai solving and how is that benefiting you?

Right we are using chatlayer.ai for last 1 year and it help us to minimize the time to understand customer pain point so we can delicately work on that particular issue with the special team

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