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ChartMogul Reviews

User Rating

4.5/5 (Based on 187 Ratings)

Rating Distribution

  • Excellent

    63.1%
  • Very Good

    26.2%
  • Average

    8%
  • Poor

    1.1%
  • Terrible

    1.6%

User Sentiments

Ease of Use, Comprehensive SaaS Metrics, Intuitive Dashboard, Extensive Integrations

Data Accuracy Issues, Limited Customization, Occasional Bugs, Lack of Advanced Features

Do You Use ChartMogul?

Write a Review

Review Summary

ChartMogul is widely praised for its user-friendly interface, intuitive dashboards, and robust reporting capabilities. Users appreciate its ability to provide actionable insights into subscription metrics, churn rates, and customer lifetime value. The platform's integration with popular payment gateways and e-commerce platforms is also seen as a major advantage. While some users have reported occasional glitches and limitations in customization, the overall sentiment towards ChartMogul remains positive, with many users highlighting its value for subscription businesses seeking to optimize their revenue and growth.

Pros

  • Easytouse interface and reporting features.
  • Seamless data integration from multiple platforms.
  • Provides accurate and actionable insights for datadriven decisions.

Cons

  • Can be challenging to set up initially, requiring technical expertise.
  • Limited customization options for reports and dashboards.
  • May not be suitable for small businesses due to pricing structure.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

January 23, 2023 Source: G2.com
"Democratize Data Throughout an Organization"
What do you like best about ChartMogul?

Easy to view charts, helpful sharing capabilities, easy to use view for critical data required by an organization to make crucial decisions daily. Would recommend

What do you dislike about ChartMogul?

Have not really encountered much functionality I disliked. I think the main component is there are tradeoffs to making charts easy to use, as it is harder to accomplish some edge cases

What problems is ChartMogul solving and how is that benefiting you?

democratizing data

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AU

Anonymous User

January 23, 2023 Source: G2.com
"Start with Trial version and explore the features well"
What do you like best about ChartMogul?

Great Product.

Easy to use and prompt support.

What do you dislike about ChartMogul?

Nothing as such. Serves all use cases well

What problems is ChartMogul solving and how is that benefiting you?

Realtime view of our SaaS Metrics

Read more
AU

Anonymous User

January 23, 2023 Source: G2.com
"Real-time updates & Amazing Dashboards"
What do you like best about ChartMogul?

I really like the dashboard. It brings everything we need into one page of the ChartMogul. The recent Slack integration is really awesome. I want to get graphs and forecast numbers too from ChartMogul to Slack on a daily basis. :)

What do you dislike about ChartMogul?

We still have to manually update ChartMogul if we have made the one-off charges into the POS. I want that thing to be automated, which would be a great help, thanks in advance! :)

What problems is ChartMogul solving and how is that benefiting you?

It gives a detailed breakdown of all information we need to make crucial decisions.

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AM

Akash M

October 26, 2022 Source: G2.com
"Chartmogul is easiest tool for a technical founder to keep track of SaaS metrics that matter"
What do you like best about ChartMogul?

It is built for non-biz founder like me.

What do you dislike about ChartMogul?

The data source onboarding should be simpler.

What problems is ChartMogul solving and how is that benefiting you?

We are building a product-led SaaS. Understanding SaaS metrics like MRR, ARR, Churn and so many others I didn't know I didn't know is what ChartMogul solves for me.

All I had to do was point Stripe to ChartMogul and it gives me a dashboard I can present as is. Bonus is the notification I get as soon as a new subscriber is added.

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CB

Chris B

July 22, 2022 Source: G2.com
"The Best SaaS Revenue App Available"
What do you like best about ChartMogul?

Chartmogul has been a great resource for our team to know all of our most important metrics. MRR, ARR, sales cycle, Net revenue, logo and revenue churn, and so much more.

What do you dislike about ChartMogul?

I wish that we could be able to push data to HubSpot!

What problems is ChartMogul solving and how is that benefiting you?

It gives our company and team up to date financial metrics that helps us make decisions.

Read more
MS

Manuel S

July 11, 2022 Source: G2.com
"Helpful experience"
What do you like best about ChartMogul?

Recover important company data for new subscriptions and churn administration

What do you dislike about ChartMogul?

Theres nothing I dislike regarding ChartMogul

What problems is ChartMogul solving and how is that benefiting you?

It helps me to obtain statistics of the registrations and cancellations of the clients

Read more
IA

Ivan A

May 23, 2022 Source: G2.com
"Excellent SaaS metrics for beginners"
What do you like best about ChartMogul?

Always available and well designed metrics are good enough. Creating goals and follow the updates after marketing campaigns is a super-good tool.

What do you dislike about ChartMogul?

I would just like to have more data on the mobile app. The app is really basic and doesn't show data you see from the website

What problems is ChartMogul solving and how is that benefiting you?

I have different apps on different platforms, having a clear data of income from all the sources daily without opening each specific platform page is no time wasted. Time that I can spend on others activities like marketing and product improvements.

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CD

Chris D

May 12, 2022 Source: G2.com
"Incredible turn-key financial reporting that Fortune 500 companies would dream of."
What do you like best about ChartMogul?

It's extremely easy to set up. We use Chargebee and Quickbooks. Everything flows perfectly and we get metrics that Fortune 500 companies would dream to have (and spend tons of money for). The best part is we can grow into a paid plan. It's our one-stop-shop for financial metrics. Amazing job to the team!

What do you dislike about ChartMogul?

I can't think of anything. There were some features that I did not know existed but that's part of the fun. Adding more reporting to the mobile app would be helpful as we are always on the go.

Recommendations to others considering ChartMogul:

Give it a try! It's free to start. You won't regret it.

What problems is ChartMogul solving and how is that benefiting you?

- Understanding financial health of the business.

- Identifying trends in different customer cohorts.

- At a glance SaaS metrics.

- Ability to get reports that are critical for further investment in our product / service.

Read more
DK

Daniel K

May 2, 2022 Source: G2.com
"Reliable and smart subscription analytics platform"
What do you like best about ChartMogul?

What I like the most about ChartMogul is its ease of use. Even though the platform has evolved significantly over the last years, ChartMogul managed to maintain a clear user interface that offers a quick access to the most relevant data about the finances of our company.

What do you dislike about ChartMogul?

There's nothing to dislike. I'd love to see ChartMogul being natively integrated with Segment (Customer Data Platform ). Slack integration with a daily, weekly, and monthly summary of primary metrics would be something that would bring more value to the tool.

What problems is ChartMogul solving and how is that benefiting you?

We use ChartMogul to have a deep understanding of various software as a service metrics. Over-time analysis of growth and churn is the primary use case for us. It's also very useful for us to deep dive down into dat by connecting financial metrics with product-usage data.

Read more
✔R

✔ Kamil R

May 2, 2022 Source: G2.com
"I recommend CM often"
What do you like best about ChartMogul?

Chartmogul is an essential analytics tool for our business, I like it simply does the job. We have our whole company on board and everyone can check our metrics, analyze churn, etc. Is there one particular thing. What I can say is I use filter to slash and dice metrics a lot, so maybe that.

What do you dislike about ChartMogul?

There is nothing in particular. As with any software you use often, I wish they would be adding more features faster, especially around analytics. It's not like they don't, but if I was to name one thing, that would be it.

What problems is ChartMogul solving and how is that benefiting you?

We're tracking all our main saas revenue KPIs (MRR, customer and revenue churn, Lifetime Value). We are sending a lot of our internal customer data to it about product usage, so we're able to segment those metrics based on behavior and find patterns that are crucial for strategic decisions, i.e. about our pricing.

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