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Channeltivity Reviews

User Rating

4.7/5 (Based on 55 Ratings)

Rating Distribution

  • Excellent

    76.4%
  • Very Good

    18.2%
  • Average

    5.5%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Ease of use, Great customer support, Seamless Salesforce integration, Comprehensive partner management features

Limited reporting features, Occasional slow loading times, Lack of flexibility in form customization, Some desired features require third-party plugins

Do You Use Channeltivity?

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Review Summary

Channeltivity is consistently praised for its ease of use, intuitive interface, and quick onboarding process. Users appreciate the strong support provided by the Channeltivity team, who are responsive and helpful. The platform is highly customizable and offers features like deal registration, training & certification, MDF management, and Salesforce integration. While some users have minor suggestions for feature enhancements, overall Channeltivity is considered a robust and affordable solution for managing partner relationships, improving efficiency, and streamlining communication within the channel.

Pros

  • Easy to use, with great support for any questions.
  • Quick onboarding and intuitive setup for new users.
  • Seamless integration with Salesforce for efficient data flow.

Cons

  • Limited training and support resources available.
  • Reporting features could be more refined and userfriendly.
  • Some features require thirdparty plugins, which can be inconvenient.

AI-Generated from the text of User Reviews

Reviews
DI

David I

December 6, 2023 Source: G2.com
"Channeltivity has been super easy to use, and very customer friendly"
What do you like best about Channeltivity?

Ease of use, excellent support. Since we launched our portal in October, we already have more and more customers using the portal and driving business!

What do you dislike about Channeltivity?

Would be easier to have channeltivity provide new features instead of using third-party plug-ins.

What problems is Channeltivity solving and how is that benefiting you?

We have moved from a clumsy email process into a nice and neat partner friendly portal

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AU

Anonymous User

November 21, 2023 Source: G2.com
"We’re so happy we migrated away from the old PRM to Channeltivity 12 months ago!"
What do you like best about Channeltivity?

Channeltivity is full-featured and very customizable. Their cost-effective pricing and transparency in the procurement process made it easy for us to budget and make the move. Our Channeltivity team provided best-in-class technical assistance during our migration and continue to do so today, responding to technical questions and feature requests many times in only a few hours

What do you dislike about Channeltivity?

Some feature enhancements we would like to see in the platform include adding the ability for internal user groups to approve and impersonate users in organizations to which they are assigned.

What problems is Channeltivity solving and how is that benefiting you?

Channeltivity helps our organization manage new partner onboarding, user administration, information sharing, and opportunity management with our partners.

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AU

Anonymous User

October 24, 2023 Source: G2.com
"Fantastic Partner Solution"
What do you like best about Channeltivity?

The user interface is incredibly easy to use for both Partners and the admin setting up and managing the system. The support from Channeltivity as a company is outstanding. I love working with them.

What do you dislike about Channeltivity?

I don't have anything to write here at this time.

What problems is Channeltivity solving and how is that benefiting you?

Channeltivity gives our Partners a one-stop place where they can register deals, access collateral, view our sales playbook, and understand our value proposition and solution that we offer. This allows them to focus more on selling their own value and services with how we best fit into their suite / offering.

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RK

Ravi K

July 14, 2023 Source: G2.com
"Must have app for productivity and partner relations"
What do you like best about Channeltivity?

It does really help in ease of productivity and building relationship with partners, the amount of flexibility which exists within the app is so resourceful. Also my experience with support team is nothing less than 5 star service. I had worked with couple of them for setting up our company's SSO and the engineer was very knowledged and knows his stuff. Over all i am satisifed with channeltivity and i would recommend this to everybody out there.

What do you dislike about Channeltivity?

None, I did not find anything about themselves to be disliked.

What problems is Channeltivity solving and how is that benefiting you?

A lot in fact we as a company deal with thousands of clients directly and by using channeltivity it's even better and easy to use. Over all our performance has increased too .

Read more
LB

Laura B

April 18, 2023 Source: G2.com
"Very consistent and responsive support team"
What do you like best about Channeltivity?

The platform is very user-friendly. Our team was able to set up several modules, including training and certifications, marketing co-branding, a full collateral library, managing and tracking MDF, and deal registration tied into SalesForce. Changing out featured content on the home page is pretty simple. We are also able to separate content for different organizations and users.

What do you dislike about Channeltivity?

We would have liked to see the ability to embed an events calendar and to have more flexibility in organizing types of assets for campaigns (for example, placing rich media text instead of uploading a Word doc when providing email templates for our partners). I would like the ability to drag and drop folder content - some sections in the training/certification section are limited to alphabetical organization.

What problems is Channeltivity solving and how is that benefiting you?

Deal registration, managing MDF requests and approvals, co-branding content for partners, and offering a streamlined platform for us to communicate and support our partner community. Since we've been a customer, the platform has continued to improve and offer new features (like email!) that our team has been eager to take advantage of.

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RW

Rob W

March 9, 2023 Source: G2.com
"it just works!"
What do you like best about Channeltivity?

all the information i need in one place where i expect it to be!

What do you dislike about Channeltivity?

No dislikes were found, it's simplicity makes it hard to break.

What problems is Channeltivity solving and how is that benefiting you?

Allows insight into my partner activity, and manage my relationships.

Read more
NG

Nicole G

March 8, 2023 Source: G2.com
"Great System, Great Value!"
What do you like best about Channeltivity?

Channeltivity is easy to use and offers a lot of functionality for a very fair price. It is a simple system and gives us all of the basics to manage our partner relationships.

What do you dislike about Channeltivity?

It has bare-bones SalesForce integration. But for our company, that integration has proven to be enough. We have over 1000 partners in the system, 125 of those are active partners. We are able to move opportunities from Channeltivty into Salesforce and then our Salesforce version becomes the system of record.

What problems is Channeltivity solving and how is that benefiting you?

The main reason we bought Channeltivity was to manage opportunities that partners bring to us. But now we use it as our main entry point for partners. They sign their partner agreements through the portal, they request training, exams and software licenses through the portal, they receive rich product content for their own sales and marketing, they request MDF through the portal, and soon we will distribute marketing leads to our partners via the portal. We have written a lot of custom code to make all of this functionality work - but if you have a staff engineer who knows HTML and javascript, the Channeltivity API makes customization very easy.

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RP

Randy P

March 1, 2023 Source: G2.com
"Incredible platform, incredible support"
What do you like best about Channeltivity?

After reviewing all of the other major platforms, Channeltivity gave us the most bang for the buck. The Channeltivity sales representative was very helpful in getting us everything we needed to get a working demo/sandbox going. The support staff was also incredibly generous in helping us along the way. We've been using Channeltivvity for more than two years now and we have no complaints!

What do you dislike about Channeltivity?

It doesn't have all of the bells and whistles other platforms might have, but frankly, we don't need those bells and whistles. Occasionally, there are problems, but the support team is lightning-quick in resolving our issues.

What problems is Channeltivity solving and how is that benefiting you?

Channeltivity allows us to have meaningful engagement with our partner and reseller community. Our partners quickly learned that we have a wealth of information, easily accessible, all in one place.

Read more
KG

Kathy G

March 1, 2023 Source: G2.com
"Highly Recommend"
What do you like best about Channeltivity?

I've brought Channeltivity in as the PRM at two different companies, and would do so again if I ever change jobs. Can't speak too highly of the intuitive nature of the platform and the superb customer support post-sale. The platform is highly robust, and yet so easy to implement. No IT involvement required, everything is point and click. It's extremely flexible - we have a very quickly growing distribution channel and have been able to quick and easily update our settings for implementing a Tiered partner program as well as changes to sales territories and managers. I brought the platform in initially as Administrator and have since moved to Executive Sponsor role - handoff was seamless. Recommend!

What do you dislike about Channeltivity?

No downsides. It does everything we need it to and more.

What problems is Channeltivity solving and how is that benefiting you?

Partner management, resource distribution, deal registration, Co-op fund management, reporting.

Read more
LM

Liz M

February 28, 2023 Source: G2.com
"Quick and intuitive setup, super easy maintenance"
What do you like best about Channeltivity?

When I was heading up partner operations at mParticle, Channeltivity was our top choice for a PRM. It was affordable and had all the features we wanted (MDFs, joint business planning, deal reg, comprehensive training that could even link out to an LMS). With our salesforce admin, I was able to set up Channeltivity and start realizing value in a week. I could make virtually any admin changes on my own, and Channeltivity's incredible support team was there to answer any questions I had in record time. Highly recommend!

What do you dislike about Channeltivity?

They've since made updates to include a To-Partner email marketing module, but originally it was lacking a few features we wanted to use to encourage partner usage and adoption.

What problems is Channeltivity solving and how is that benefiting you?

Channeltivity streamlined new partner intake and approval, partner certifications, MDFs, and deal reg. It also synced with our Salesforce, which made deal transition to our reps way faster and easier.

Read more

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