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CGM Aprima Reviews

User Rating

2.9/5 (Based on 13 Ratings)

Rating Distribution

  • Excellent

    0%
  • Very Good

    46.2%
  • Average

    15.4%
  • Poor

    23.1%
  • Terrible

    15.4%

Do You Use CGM Aprima?

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Reviews
QM

Qamar M

October 17, 2023 Source: G2.com
"CGM Aprima is pretty good software, and it's getting even more better!"
What do you like best about CGM Aprima?

Aprima software is super easy to use, especially for solo practitioners. You can even customize it to fit your needs. CGM Aprima actually listens to its customers which is amazing. And the best part? They're always working on making their product better for us! appreciated 👍 again I would give them appreciation for their customer support.

What do you dislike about CGM Aprima?

Now, here's a little feedback for improvement. It'd be great if they could make the interface a bit more friendly. Oh, and graphical charts would be awesome! They make things faster and ease to integrate.

What problems is CGM Aprima solving and how is that benefiting you?

CGM Aprima is solving problems related to medical record, medical billing as well as keeping and patient management for me. It helps us to keep track of patient information, appointments, and medical histories more easily.

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NM

Naomi M

April 20, 2018 Source: G2.com
"Aprima is primo"
What do you like best about CGM Aprima?

It has a lot functionality and is relatively easy to use

What do you dislike about CGM Aprima?

Cumbersome to get between areas of the chart

What problems is CGM Aprima solving and how is that benefiting you?

Intergration with labs and some some other diagnostic facilities helps track results

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AU

Anonymous User

July 23, 2023 Source: G2.com
"It works, but why not something that has more integrations?"
What do you like best about CGM Aprima?

The build of the system is very tailored to what you need and it's fairly easy to use once you have it built out. The security considerations are also good- you can align users with different securities very easily and it's easy to change

What do you dislike about CGM Aprima?

It's not the most up to date system. It lacks sophistication in its data integration capabilities and it's data/med record pull in. The support team for build out was sub par at best

What problems is CGM Aprima solving and how is that benefiting you?

It's a standard EHR system that is built out to a company's needs. It allowed the practice to achieve things an even older EHR couldn't achieve in terms of creating lists, manaing patients, etc.

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AU

Anonymous User

July 2, 2019 Source: G2.com
"Good program but overwhelming for new hires"
What do you like best about CGM Aprima?

It's a great program for record keeping. I can record everything from patient symptoms to insurance billing records. It's easy to make appointments in several different categories.

What do you dislike about CGM Aprima?

There should be a place for notes for each patient. That way, if John Doe calls, for example, I could read a little note about what's going on with him from the last person that talked to him. Also, this program is quite overwhelming for new hires. It takes them a long time to learn the system. I wish it was more streamlined. A tutorial video should come with software like this.

Recommendations to others considering CGM Aprima:

Be ready to do lots of training for your staff on how to use this system.

What problems is CGM Aprima solving and how is that benefiting you?

It frequently crashes. Sometimes work is not actually saved, even if you click the save button.

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AU

Anonymous User

December 6, 2018 Source: G2.com
"Gets the job done, but many places to improve"
What do you like best about CGM Aprima?

Easy to navigate tab interface for the Clinical Notes, Common Problem Palette feature consistently saves me time.

What do you dislike about CGM Aprima?

Slow technical support responses, seems like for every hotfixed bug, two more pop up.

Recommendations to others considering CGM Aprima:

Talk to other customers about their experiences using it and see if it fits your needs.

What problems is CGM Aprima solving and how is that benefiting you?

Nursing staff has a place to chart progress notes, built in RCM is useful.

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AU

Anonymous User

November 17, 2017 Source: G2.com
"APRIMA "
What do you like best about CGM Aprima?

It is a great, software to have for a private practice. It is efficient and gets the job done.

It shows active eligibility for a patient on their appointment and if their not active as well.

What do you dislike about CGM Aprima?

The eligibility is not always up to date. There are multiple problems regarding the billing of the program.

What problems is CGM Aprima solving and how is that benefiting you?

Running a medical practice. All the patients information is stored in the system, the eligibility is shown, the Follow up for procedure is a great feature that is in the system as well.

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AU

Anonymous User

November 15, 2017 Source: G2.com
"Six Months Use"
What do you like best about CGM Aprima?

As an entry level practice manager, I found it easy to navigate and learn. This was the first PM solution I was introduced to as a biller/coder.

What do you dislike about CGM Aprima?

At the time, I didn't realize it wasn't as robust as larger EMR solutions.

What problems is CGM Aprima solving and how is that benefiting you?

I think it's appropriate for small practices and venues.

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AU

Anonymous User

October 20, 2020 Source: G2.com
"Challenging to learn initially"
What do you like best about CGM Aprima?

The organization of information is easy to access as you learn to use the system.

What do you dislike about CGM Aprima?

There is a longer than average learning curve for this EHR because it isn't the most user friendly setup.

Recommendations to others considering CGM Aprima:

Give it time to learn the system and spend plenty of time training all the staff.

What problems is CGM Aprima solving and how is that benefiting you?

Organization of records, tracking patients course of medical care.

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AU

Anonymous User

November 25, 2019 Source: G2.com
"Not the most user friendly"
What do you like best about CGM Aprima?

I like the easy access to demographics, billing information, and health records all in one.

What do you dislike about CGM Aprima?

The messaging feature is terrible for trying to follow through with communication among staff. It is not a user friendly platform and requires extensive training.

Recommendations to others considering CGM Aprima:

I would consider looking into other EHRs prior to settling on this one. There is a long learning curve

What problems is CGM Aprima solving and how is that benefiting you?

The benefits of Aprima are that it is an EHR and keeps everything tightly organized in a file for easy access when needed. The notes are easy to follow as well.

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AU

Anonymous User

June 21, 2018 Source: G2.com
"Overpriced software"
What do you like best about CGM Aprima?

It does the basics of what it needs to do.

What do you dislike about CGM Aprima?

Aprima charges for every little thing. When my company started researching other companies, we realized we have been cheated for years with features to make our lives easier. When we starting inquiring about why we didn’t have certain features, we were told that we could add features for additional cost. We were already paying $700+ per month.

What problems is CGM Aprima solving and how is that benefiting you?

We have record of our patients. Nothing more beneficial than the bare minimum.

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