CFN Insight Reviews

I lead journey mapping exercises for many companies. Until I learned about CFN Insight, I had to use basic programs like MS Word or other programs to electronically document the final maps. Now I can create the maps electronically and turn it over to the client for ongoing monitoring and updating.

Because this SaaS solution is built for journey mapping, it perfectly fits all my needs for helping my clients create and maintain their touch points. Companies often have hundreds of touch points, but CFN Insights can focus the company on the touch points that result in the greatest return. CFN Insights gives my clients a way to continually update their maps, run reports, link touch points to metrics, focus on moments of truth, address pain points, assign owners, and much more.

It would be great to edit in full screen.

They offer a two-week free trial but it will be important to obtain buy-in from others in the company before starting the trial so you don't waste the two weeks talking to other teams.

I lead journey mapping exercises for many companies. Until I learned about CFN Insight, I had to use basic programs like MS Word or other programs to electronically document the final maps. Now I can create the maps electronically and turn it over to the client for ongoing monitoring and updating.

Because this SaaS solution is built for journey mapping, it perfectly fits all my needs for helping my clients create and maintain their touch points. Companies often have hundreds of touch points, but CFN Insights can focus the company on the touch points that result in the greatest return. CFN Insights gives my clients a way to continually update their maps, run reports, link touch points to metrics, focus on moments of truth, address pain points, assign owners, and much more.

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