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Certify Reviews

User Rating

4.3/5 (Based on 1,307 Ratings)

Rating Distribution

  • Excellent

    53.4%
  • Very Good

    31.5%
  • Average

    8.9%
  • Poor

    4.2%
  • Terrible

    2%

User Sentiments

Mobile Receipt Capture, Easy Expense Report Creation, Automated Credit Card Integration, Fast Reimbursements

Inaccurate Autofill, Receipt Syncing Issues, Mobile App Instability, Cumbersome Expense Editing

Do You Use Certify?

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Review Summary

Overall, Certify is a well-received travel and expense management solution praised for its user-friendly interface, robust features, and efficient expense reporting capabilities. Many users highlight its seamless integration with various accounting systems and credit cards, enabling effortless expense tracking and reimbursement. However, some users have reported occasional glitches and technical issues, and a few have expressed concerns regarding the pricing structure. Nevertheless, Certify's strengths in usability, functionality, and customer support make it a popular choice among businesses seeking a reliable and comprehensive expense management solution.

Pros

  • Automates expense reporting and approval processes, saving time and reducing errors.
  • Offers robust reporting and analytics capabilities for better expense management.
  • Simplifies travel booking and expense tracking for employees.
  • Provides excellent customer support and training resources.

Cons

  • Initial setup and implementation can be complex and timeconsuming.
  • May require additional training for employees and administrators to use effectively.
  • Limited customization options compared to some competitors.
  • Pricing may be higher than some other expense management solutions.

AI-Generated from the text of User Reviews

Reviews
JR

Jose R

January 7, 2024 Source: G2.com
"Expense reporting made easy"
What do you like best about Emburse Certify Expense?

The ability to capture via cell phone in the moment. Automatic creation of report at beginning of each week saves time in preparing report to submit.

What do you dislike about Emburse Certify Expense?

Haven't found anything to honestly say I dislike.

What problems is Emburse Certify Expense solving and how is that benefiting you?

The need to keep receipts and create an expense report. It's as easy as capturing image of receipt once in hand, reconciling weekly before our due date and submitting. Keeps track and sends updates as it progresses. If there are duplicates or any other issues it is flagged with solution recommended.

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AU

Anonymous User

November 17, 2023 Source: G2.com
"Certify makes it quick, easy, and convenient!"
What do you like best about Emburse Certify Expense?

My favorite thing about the Emburse Certify system is the convenient app -- you can take pictures of your receipts as you go, and then when you need to submit your expense report, they are all there waiting! The system can also autofill in details from your receipts like date, location, and amount. It really makes expense reports quick & easy. I've uses other systems at big pharma & ag companies -- Certify is BY FAR the best!

What do you dislike about Emburse Certify Expense?

Honestly - I can barely think of a dislike for Certify. I guess Certify could be better if it implemented a way for the system to auto-select the right receipt for you? Since it can read the amount, it should be able to say "Is this your receipt?" I usually only have a few receipts per month but I imagine that would really help our staff who rely more on their corporate card.

What problems is Emburse Certify Expense solving and how is that benefiting you?

Certify makes the dreaded monthly expense report simple and quick! I really like how we can take pictures of receipts right away and the system saves them til they are needed -- no more digging around in your purse for old receipts or trying to explain yourself when you have lost the receipt!

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JK

Jackie K

November 14, 2023 Source: G2.com
"Simple and Efficient"
What do you like best about Emburse Certify Expense?

I appreciate how the credit card expense will post for easy access to edit and upload receipt. I also find the search engine very valuable for hotels and flights. There are always plenty of options and the best option is usually highlighted first for easy access.

It's nice to handle all of my work expenses and submit directly to my manager.

What do you dislike about Emburse Certify Expense?

There is not much I dislike, however, you cannot delete expenses if there is a mistake. If you put the same one in twice, but it doesn't recognize from the credit card. I know now that I need to wait for the credit card expense to post before adding the expense to a report.

What problems is Emburse Certify Expense solving and how is that benefiting you?

The problem solving may not directly benefit me, but I know they benefit our company. Our company can see where the expenses are going and exactly how much an individual has spend.

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KG

Kristy G

November 9, 2023 Source: G2.com
"Moved away but back to stay!"
What do you like best about Emburse Certify Expense?

The best part about Emburse Certify Expense is the ease of use for our employees. If a process is too hard, it just won't get done. Certify is easy enough to use that everyone in the organization can use and interact with the program.

What do you dislike about Emburse Certify Expense?

I don't like having to list each expense code for every department. It would be much easier to chose a department and then the GL account codes for that department are the only ones available.

What problems is Emburse Certify Expense solving and how is that benefiting you?

T&E reporting is difficult without common parameters and procedures. Certify helps put those procedures in place to keep the process moving forward smoothly.

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RM

Roxanne M

November 9, 2023 Source: G2.com
"Emburse Certify - Amazing application due to its user friendly interface & capabilities!"
What do you like best about Emburse Certify Expense?

It is a very helpful desktop and mobile app overall. I love that it is offers seamless connection and multiple ways to utilize its capabilities and all it offers. The more you explore (if your like me) you will be surprised on the user friendly expirence and abilities it offers to help you stay organized for expenses, invoices, travel... so may options!

What do you dislike about Emburse Certify Expense?

The only downside I have experienced is from time to time the credit card information "unsync's" so you have to re-sync it, but it doesn't happen too often and it is pretty easy to fix.

What problems is Emburse Certify Expense solving and how is that benefiting you?

The application has helped me save loads of time by the many ways it allows you to use and interface with it. From your desktop to your phone, to your email... the click of a button to capture expenses and process them accordinly saves time, energy and help to keep me organized.

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FS

Freda S

November 8, 2023 Source: G2.com
"Expenses Closed Out with Ease"
What do you like best about Emburse Certify Expense?

The idea that I can combine everything on one form. I am able to reconcile my expenses, down load receipts needed, and keep everything on one form. The other thing is that I have what I call my life saver which is that little button when I push submit, "Clean Up". It saves the time of having to call back expenses or redoing the form..

What do you dislike about Emburse Certify Expense?

If you go beyond the spectrum of basic expenses it sometimes hard to get the expenses to close out such as credits or refunds. That of course could be user error. I'm sure there are many features I haven't mastered yet.

What problems is Emburse Certify Expense solving and how is that benefiting you?

Well the main problem I have is that my credit card is used by various managers and getting receipts from them is the hardest thing to do; eventhough I ask them to just scan, take a photo or email them to me. However, once I have them in my hand, it keeps everything in one place, I download them and put them in Certify and at the end, I am able to do a few clicks to start my expense report and everything reconciles. Love it.

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JD

Jodie D

November 7, 2023 Source: G2.com
"Best business accounting tool!"
What do you like best about Emburse Certify Expense?

Emburse Certify Expense is very user friendly and simple. Every time I've used it for filing work expenses and getting things accounted for has been seamless. I've used it dozens of times for work purchases myself and my colleagues. Any time I have a question or need help, I know there's a customer service team available to help me at any moment. I can't imagine using any other accounting tool than Certify!

What do you dislike about Emburse Certify Expense?

The only downsides are not explaining the Lost receipt function clearly, but that might be an internal issue with our organization and not the platform itself.

What problems is Emburse Certify Expense solving and how is that benefiting you?

Emburse Certify Expense is helping us to better manage our expenses and reconciliation. It makes the process much more seamless and I appreciate it. Saves us time (and dollars) as an organization!

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JH

Jazzmine H

November 7, 2023 Source: G2.com
"No Hassel Reimbursement"
What do you like best about Emburse Certify Expense?

It's easy to use. Any time I am looking for something on the app it is not hard to find or figure out the next steps. It is a flexible system that I can fill out & submit my expenses to my supervisor and leave any notes that would be important and add anyone else that I might need to include. Then I get updates along the process so I know it was received and when to expect reimbursement.

What do you dislike about Emburse Certify Expense?

I haven't found a large downside. It can be a little confusing to first see the many options within a category. For mileage for example there are about 6 different choices. But this also allows you to be specific and even that is helpful overall.

What problems is Emburse Certify Expense solving and how is that benefiting you?

It is solving the problem of submitting expense reports. I can start a report and finish it later and it makes it no hassel for me to get them in for reimbursement. So I don't miss out.

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EM

Ed M

November 7, 2023 Source: G2.com
"Say goodbye to carrying around all your receipts"
What do you like best about Emburse Certify Expense?

The ability to update, my expense report in real time, and on a rolling basis, has saved me so much effort and time. The AI also notifies me if I've submitted the same expense report before or if it's a duplicate.

What do you dislike about Emburse Certify Expense?

I really don't have any complaints except that sometimes he grabs the wrong number out of an email receipt with multiple numbers. But that is easily fixed by using the cleanup wizard

What problems is Emburse Certify Expense solving and how is that benefiting you?

I don't have any issues using the program, and I love the ability to go back and review archived expense reports. This helps me budget for future years.

Read more
CS

Corrina S

November 7, 2023 Source: G2.com
"Easy, User friendly and efficient!!!"
What do you like best about Emburse Certify Expense?

The easy way I can Upload receipts from my phone. The efficiency of being able to reconcile all my expenses with the click of a few buttons.

What do you dislike about Emburse Certify Expense?

I dont have anything that I dislike as of yet. This has helped with petty cash recoinciliation 100%

What problems is Emburse Certify Expense solving and how is that benefiting you?

Prior to using Certify I had to save all of my receipts and try to remember all my expenses. However certify has them available for me to see as soon as it updates. I have the ability to upload my receipts immeadiatley so as soon as the expense shows up in my wallet the receipt is automatically matched to the expense and I can instantly create an expense report to be submitted for reinbursment. I can literally reconcile my expenses as they are made without having to wait.

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