Centra Hub CRM Reviews

Customization

Integration capabilities

Customer Support and Ticketing

CRM software can be complex, especially for users who are not tech-savvy or have limited experience with such systems. Employees may require training to understand and utilize all the features.

The CRM software offers a ticketing system to manage customer support requests, track issue resolution, and ensure timely follow-ups. It helps in improving customer satisfaction and providing excellent customer service.

Lead management

Contact Management

Customization

Flexibility

Integrating CRM with existing systems and software can be complex

CRM systems provide features for managing customer service and support processes. They enable businesses to log and track customer issues, assign support tickets, monitor response times, and maintain a knowledge base for self-service support.

CentraCRM integrates with other business tools and systems, such as email clients, calendar applications, and e-commerce platforms. It also offers great customization .

Implementing a CRM system can be a complex process that requires careful planning .

CRM software helped us build more robust and more meaningful relationships with our customers .

It has also increased sales and revenue.

It helps clarify information and often saves a lot of time and money while equipping us with tools to keep track of profitability

On mobiles, few reports take time to download

It helps us in improving data visibility to remove ambiguity and assist us in channelizing time and effort in the right direction

CentraHub CRM system helps us to track trends, adjust our sales strategy when needed, and keep an eye on the market

Nothing in specific, just the communication gap during the implementation ,other than this, everything is fine

CentraHub CRM system supports targeted marketing initiatives to raise product interest among potential customers. This generates more leads while helping us nurture them for better conversion.

CentraHub CRM software automates various sales processes to streamline and enhance sales activities

Nothing in particular but the response time could have been better

It helps us automate routine tasks and workflows

The most helpful thing about CentraHub CRM is that it helps us in tracking and managing sales opportunities, providing visibility into the status of deals

Lack of user adoption can hinder the system's effectiveness and the achievement of desired outcomes, so practical usage of the Centrahub CRM system is essential

allowing sales teams to stay connected and productive while on the go

User interface is simple and easy to navigate

Report generation is easy

Work allocation and managing the team is very effective after using this software

Sometime slow

Some features need to be improved in terms of navigation

After using CentraHub CRM, we could effectively manage the team. Internal coordination and reporting are improved. Task management feature helped us a lot.

The upsides of centrahub CRM are a sales tracking system, opportunity management and enquiry management

The downsides are its user interface and support

We could able to manage all the marketing and sales-related activities using centrahub. It helped us better so far.

The opportunity management module helped us to track every aspect of the lead

Quotation generation is easy

I didn't find any disadvantage or dislike about the software as of now

We could able to manage the sales life cycle effectively. Features that helped us to stay ahead the competitors are deal management, dashboards, sales order, task management and reports