Celonis Reviews

The possibility of connecting to the information system, extracting the data, and presenting the data in a graphical and understandable way. Additionally, Celonis can create an Action Engine and generate alerts for critical processes that are outside the established indicators, allowing it to be more preventive than reactive.

You must have a great technical knowledge of the ERP tables to be able to extract the correct information, perhaps a glossary could be offered with the main data tables of the main ERPs

Celonis allows you to analyze business processes to know the current process and make timely decisions that allow you to optimize processes and reduce workload

Celonis has allowed us to optimize purchasing processes, accounts payable, collections, inventories, helping us to understand bottlenecks, adequate inventory levels and even improve our data management

Celonis process mining is one of the best process mining tool where we can find find root cause behind process inefficiencies . We can also perform automation through the process mining. In process mining we can create dashboard which show's how's the process flows . We can identify the important KPIs . In process mining we can visualise our processes . The simple to use low -code analysis features allows us to make dashboard with minimal Times.

The only thing which i have observed in dislikes that is it's more expensive than others tools. And also we are experienced very bad customer support with our tickets they take long time for a single reply sometimes without having any valid reason they closed our tickets .

1.Process mining helps uncover hidden inefficiencies, bottlenecks and the potential for automation to reduce overall process costs

2. There is no shortage of data available within business operations but having tool to use that data and create actionable insights that improve efficiency

3 . It's faster and more accurate than the lengthy and often subjective process mapping workshop.

The most things i like about celonis are:

Process Mining Capabilities: Its advanced process mining technology allows businesses to visualize, analyze, and optimize their processes.

Data-Driven Insights: By analyzing large volumes of data, it helps companies understand their operations better, identify bottlenecks, and make data-driven decisions for process optimization.

User-Friendly Interface: The platform has an intuitive and user-friendly interface, making it accessible to users with varying technical expertise. This ease of use allows for wider adoption within organizations, enabling more teams to benefit from its insights.

Continuous Improvement: Celonis doesn't just analyze processes once; it allows for continuous monitoring and improvement. This ongoing analysis ensures that businesses can adapt to changing conditions and continuously enhance their operations.

Nothing about to dislike everything is good right now till today

Celonis addresses several key problems in business operations, and its solutions bring significant benefits to organizations:

Process Inefficiencies Identification: Celonis helps in identifying inefficiencies, bottlenecks, and areas of improvement within business processes. This allows companies to streamline operations, reduce wastage, and optimize resource allocation.

Data-Driven Decision Making: By providing comprehensive insights through process mining, Celonis enables data-driven decision-making. This ensures that businesses can make informed choices based on actual process performance rather than relying on assumptions or incomplete information.

Operational Transparency: Celonis enhances transparency by providing a clear, real-time view of business processes. This transparency allows stakeholders to understand process flows, monitor performance, and identify deviations or issues promptly.

What sets Celonis apart and makes it truly remarkable is its ability to unlock hidden insights within complex business processes. Its process mining technology provides unparalleled visibility into the inner workings of an organization, revealing bottlenecks, inefficiencies, and opportunities for improvement. By analyzing vast amounts of data from various sources, Celonis empowers businesses to optimize their processes, streamline operations, and make data-driven decisions. With its intuitive user interface, powerful analytics capabilities, and a focus on continuous improvement, Celonis stands out as a game-changer in driving operational excellence and achieving transformative outcomes.

While Celonis offers numerous benefits and is widely regarded as a leading process mining solution, there are a few areas where some users may have concerns. One potential drawback is the learning curve associated with mastering Celonis's advanced features and functionalities. The platform's complexity and depth of analysis can be overwhelming for users who are new to process mining or those without a strong technical background. Additionally, depending on the size and complexity of the organization, the implementation and integration process can be time-consuming and require significant resources. Another consideration is the cost associated with licensing and maintaining Celonis, which may be a limiting factor for smaller businesses or budget-constrained organizations. Lastly, while Celonis offers extensive customization options, some users may find the configuration process challenging and require additional support from Celonis experts or consultants. Despite these potential drawbacks, the value and insights gained from Celonis often outweigh these concerns, making it a valuable tool for process optimization and business transformation.

Celonis solves the problem of inefficient and opaque business processes by providing powerful process mining capabilities. It allows organizations to gain deep visibility into their operations, uncover hidden bottlenecks, and identify areas for improvement. By analyzing vast amounts of data from various systems, Celonis enables businesses to understand how their processes truly function and make data-driven decisions to optimize them.

This benefits organizations in multiple ways. Firstly, it helps identify and eliminate inefficiencies, reducing costs and increasing productivity. By pinpointing process bottlenecks, Celonis enables businesses to streamline operations and allocate resources more effectively. This optimization leads to improved customer experiences, as processes become faster, smoother, and more reliable.

Moreover, Celonis provides real-time insights, allowing businesses to monitor process performance and identify potential issues before they escalate. This proactive approach enables timely interventions and helps prevent errors or delays. Additionally, the ability to simulate process scenarios and conduct what-if analyses empowers organizations to make informed decisions about process changes or new strategies, minimizing risks and maximizing outcomes.

Overall, Celonis enables organizations to transform their operations by driving continuous improvement and fostering a culture of data-driven decision-making. By solving the problem of opaque and inefficient processes, Celonis helps businesses achieve greater efficiency, effectiveness, and agility in today's competitive landscape.

It is great path to learn explore new opportunities and expel the skills to be vigilant in the desired feild. It is ease to use and implement. It's features are so handful for new user and have great support.

It is currently well but should adapt new changes in technology.

It helped in all type of analysis with ease of use.

Celonis-Process Mining ist eine analytische Disziplin zum Aufdecken von Geschäftsprozessen. Process Mining basiert auf faktenbasierten tasächlichen Daten.

Keine Bemerkungen oder Anregungen was nicht funktioniert

Umsetzung Prozessübersicht im Geschäftsproess( Teilprozessschritte und Abläufe die inkonsisten aufweisen)

It's RCA feature and connectors which can interact with a lot of applications which is very useful. We can transform data in Celonis which is not present in process mining tool of UiPath

Celonis should make UiPath connectors more powerful like we still can't do a lot of things when it comes to UiPath from Celonis and I want Celonis to also include OCR

Earlier when we used to look at the feedback from customer we were very confused where we are lacking but now Celonis helped us with its Process Analysis and helped us make our process more efficient

Good usability for the end user. Free online trainings are well presented and updated, you can learn a lot in a short time. Fast response times of user interface. Up to par with current security standards. Possibility to integrate special security requirements of customers. Easy data source integration due to a high number of available standard connectors. Celonis EMS is provided as a SaaS solution, therefore it scalable and can be easily integrated in an corporate environment.

Data jobs sometimes unreliable/failing. Communication with service desk cumbersome at times. Maintenance windows are not always outside of the business hours.

It helps to deep dive into the processes and make data driven decisions, rather than decisions based on a gut feeling. It drives innovation and improves agility in the processes.

Innovation, Usability, support of service, features to connect different systems to have a full process view and derive opportunities. Versatile in what area it can be used for what use cases. Creatitivity unlimited. Helps to increase efficiency.

Not as much plug&play yet. This is getting better with the Kickstarter-Apps they provide to download and install.

Lack of process levels - you have a view of most common processes e.g. with most activities, but easy differenciation of process depth is not available.

Enabling E2E views which involves several different systems. Getting data-based facts and analyses that otherwise are based on gut feeling only. Insights and suppossedly already known processes.

1) Simple drag and drop UI : Very easy to use and visualize your digital footprints

2) Knowledge base and training is simple and user friendly

3) Multiple features to bring the best out of your data

Yet to explore very large datasets . Recent plugins can enhance end user experience

Better analysis of process data. Easy to load data with the help of multiple connectors to other systems