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CATS Reviews

User Rating

4.4/5 (Based on 226 Ratings)

Rating Distribution

  • Excellent

    56.2%
  • Very Good

    31%
  • Average

    9.3%
  • Poor

    2.7%
  • Terrible

    0.9%

User Sentiments

Ease of Use, Extensive Integrations, Customizable Workflow, Excellent Customer Support

Limited Reporting Functionality, Occasional System Slowness, Lack of Bulk Email Features, Confusing User Interface (in some areas)

Do You Use CATS?

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Review Summary

User reviews for CATS highlight its ease of use, particularly for job posting and email integration. Users appreciate its customizable features and the helpful, responsive customer support. However, some users expressed frustration with the resume forwarding process and occasional email integration failures. Additionally, a lack of robust reporting features and slow loading times were mentioned as areas for improvement. The platform's affordability and user-friendliness are consistently praised, making it a suitable choice for smaller businesses.

Pros

  • Easytouse features for job posting and email integration.
  • Helpful addons and friendly customer support.
  • Customizable workflow and integration with HRIS systems.

Cons

  • Forwarding resumes can be complex and confusing.
  • Email integration and site loading speed can be inconsistent.
  • Limited reporting features and lack of automated skills selection.

AI-Generated from the text of User Reviews

Reviews
DS

Douglas S

April 25, 2023 Source: G2.com
"Cost-Effective and Robust ATS!"
What do you like best about CATS?

I have been using CATS for a variety of Clients for the past 5 years. What's very helpful is the ability to customize portals, applications, fields, workflows, and messaging/escalation of critical matters via self-performance. Other systems I have used and implemented don;t come close to CATS' ability to meet individual organizations' needs. Smooth candidate experience, instant notification on any device after a candidate applies, and meaningful KPI development.

What do you dislike about CATS?

Would be great if CATS could offer digital signatures or integration with DocuSign. Only other suggestion would be to enable a "tab" interface.

Recommendations to others considering CATS:

Very robust ATS at a VERY reasonable cost. Support is incredibly responsive and will typically resolve any issues or concerns while you are on the phone with the expert. Support is provided at no additional cost.

What problems is CATS solving and how is that benefiting you?

Recruiting and tracking. I've transformed numerous Clients' hiring processes with the help of CATS. No paper files, spreadsheets, or manual notes. Every event from requisition development to hire is automated in CATS. Time-to-Fill often drops to 2-3 days thanks to the automated approval processes.

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AU

Anonymous User

October 22, 2019 Source: G2.com
"Great applicant tracking system and very user friendly"
What do you like best about CATS?

I like that CATS is super user friendly. I also like that it's customizable. More recently, we've been using it with our HRIS system and it has been helpful that it integrates so well with that (BambooHR). We also use it to integrate with job postings on our website and it helps to track people who apply to positions. I like that when someone applies, it automatically moves their information into the ATS portion.

What do you dislike about CATS?

I wish there was the ability to bulk email a little bit easier but it's not a huge issue. Otherwise, there are no dislikes that I have about the system.

Recommendations to others considering CATS:

It is a great applicant tracking system and it is very cost-effective and user friendly. The pricing is not outrageous and it helps keep us extremely organized as a whole. It is helpful to keep historical data of conversations our recruiters have with potential candidates.

What problems is CATS solving and how is that benefiting you?

We are using it for our applicant tracking system. It keeps our recruiting team very well organized and up to date with items.

Read more
AU

Anonymous User

September 4, 2019 Source: G2.com
"AMAZING Sourcing and Pipelining Tool"
What do you like best about CATS?

I love how intuitive and user friendly CATS is. It allows me to see all of my candidates for each job at a glance. I also love how I can email candidates right from the status tab.

What do you dislike about CATS?

I don't like the fact that I can't change the status to the same thing twice in a row on a particular candidate in the workflow. Instead I have to choose a new workflow status and then change it back to leave a new note.

What problems is CATS solving and how is that benefiting you?

We used to use an excel spreadsheet to keep track of candidates we contacted and then use mail merge to email them. Now, I can upload them as I go into CATS and easily email them right away right from the app. It also makes sure that I never miss an email because my email syncs with the CATS system

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JH

JT H

March 11, 2019 Source: G2.com
"Best I’ve ever used!"
What do you like best about CATS?

For starters, customer service is awesome. I have use this software since 2012, and it keeps getting better and better. It’s very user-friendly and keeps a lot of data at your fingertips. It doesn’t take a lot to get started, and it has a lot of integrations that Connect with my chrome browser for easy data entry.

What do you dislike about CATS?

The reporting function has a lot to be desired. I personally like to be able to break down into small bits of information to find places for improvement across my team. This really just measures very basic data.

Recommendations to others considering CATS:

Not only is the price point exceptional, but it is very functional across the board

What problems is CATS solving and how is that benefiting you?

Having a good software where I can manage clients and candidates has soft many problems. It keeps things very easy and accessible.

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KR

Kimberly R

December 26, 2018 Source: G2.com
"Best program for candidate tracking"
What do you like best about CATS?

With CATS you literally have everything you need for candidate tracking. Is user friendly and very detailed. Apart from the candidate friendly application process, it let's me upload resumes from candidates who show up to our offices without applying online. The easiest part of it all are the metrics. Easy to download reports too, makes my job alot easier so I can concentrate on other tasks. Furthermore, they recently integrated the SMS service, were I can send messages to candidates and keep track of it all in the candidates file.

What do you dislike about CATS?

The only thing I could suggest is having different language settings. For example, I use this program here in Puerto Rico, many of my coworkers a do not understand English as good as I do.

Recommendations to others considering CATS:

Review all the training videos they provide on their website.

What problems is CATS solving and how is that benefiting you?

One of the problems we resolved with CATS was the EEO tracking of our candidates.

Read more
DO

Derek O

November 14, 2018 Source: G2.com
"I can't imagine using a different service"
What do you like best about CATS?

The workflow automation is amazing and it makes my job so much easier. The effectiveness of the system allows me focus on what I'm best at. I love the ability to customize basically everything within the system.

What do you dislike about CATS?

I wish there was a click to call feature.

What problems is CATS solving and how is that benefiting you?

I am finding amazing effectiveness in my recruiting business because of the automation of my workflow in sending emails and creating tasks. I can just spend my time doing the things I do best rather than organizing information or deciding what my next task is.

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AU

Anonymous User

November 12, 2018 Source: G2.com
"Great Applicant Portal"
What do you like best about CATS?

I've worked with other Applicant Portals, but CATS is always the best for me. It is easy to receive applicants as well as going back to search candidates

What do you dislike about CATS?

I do not like that some times when I check to see if a candidate is in the Portal, it does not show me that they are there until I try adding them again

Recommendations to others considering CATS:

Yes highly recommended

What problems is CATS solving and how is that benefiting you?

CATS provides candidates from various job boards

Read more
AU

Anonymous User

November 12, 2018 Source: G2.com
"Easy to use"
What do you like best about CATS?

It is extremely easy to use once you get to understand the way it works. It helps to find exactly the candidates that you are looking for.

What do you dislike about CATS?

There is nothing as such to dislike. If there was a way to find more information regarding the cnadidates then that would have been awesome.

Recommendations to others considering CATS:

Looking for candidates. This is a portal where you find them from everywhere.

What problems is CATS solving and how is that benefiting you?

I use cats to look for candidates who are looking for a job according to the positions that open up with our clients.

Read more
AD

Austin D

November 11, 2018 Source: G2.com
"Fantastic!"
What do you like best about CATS?

Efficiency, tracking candidates is very fast & clean.

What do you dislike about CATS?

I cannot find anything that I dislike about CATS.

What problems is CATS solving and how is that benefiting you?

Tracking Candidates is easy and clean.

Read more
FJ

François J

November 9, 2018 Source: G2.com
"The best ATM of all times !!"
What do you like best about CATS?

I love the integration with LinkedIn and CV sent by emails to Cats !

What do you dislike about CATS?

I think that the features arround job posting are not enough developped. The layout and the fields are not very good...

Recommendations to others considering CATS:

Try it !!

What problems is CATS solving and how is that benefiting you?

Recruitment !!!

Read more

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