CaseFox Reviews

SIMRAN - she's very helpful and responsive. thank you

I prefer to older user interface because it makes more sense to me.

Billing - simple in the original interface

I like this system because it allows me to take my cases in an orderly manner and anywhere without affecting the storage capacity of my laptop, and its interface is very versatile and easy to use. With this system I can easily integrate it with systems like Dropbox and google drive.

For me, the attention that the technical support people have given me is very important, since I have been able to give them certain recommendations in order to improve this great program.

I also asked them for certain functions as they are, improving the memos for my work team, putting in more detail the separation of the positions of each team with their respective cases. Among other things, it is not a good idea to mention them, but I can say that they solved these requirements in record time.

At the moment the only thing I really do not like and I told the technical support people is that it is possible that such a complete program does not bring a mobile application. Of the rest I have no complaints.

This software is able to adapt to any type of business, not only in the legal plane, but also can be adapted in the medical field and other types of businesses. I would only recommend you to try it because of what I do, I have been able to experience excellent progress and growth in my company.

Being able to use this system has been very helpful because it has allowed me to streamline all the processes of my cases, allowing me to track every detail in the legal field and thus be able to earn them with professionalism. I am very satisfied to have acquired and acquired this system.

Easy to input details of what I've worked on so clients can know what I've done for them in an easy to read fashion.

I don't like the drop down menus as sometimes my work doesn't fit in those.

Billing difficulties. I like knowing how many hours I have billed to ensure I meet billables.

The data is maintained in the cloud so the lawyer can use phone, tablet or computer in order to enter his/her billable time.

Not easy to transfer a billing entry from one case to another.

Good cloud-based solution for billing and time management.

CaseFox is my go-to billing software. After using various other options, I decided on CaseFox. It created LEDES compatible invoices which are easy to upload if you are using Bottomline, for example.

Easy to use, fairly intuitive and affordable. Versatile enough to suit lawyers, freelancers and other contract workers

Timer needs to be easier to use, should be able to bill for any interval not just by the 3 min, app could be much more robust

I used it to track time for work I was doing at a company with no formal time tracking system

I like their product. Great value for your money.

We were pretty happy with their product until this incredulous customer support experience. We hope not everyone at Casefox is like this but whoever is managing the service@casefox.com account needs to be fired. This person blocked access to our account and unilaterally canceled our membership on top of hurling f-bombs and racist remarks in our email exchanges. This person had total control over our account access and was not being supervised. It's shocking that a complaint over subscription charges would escalate to such non-sense. We can't believe they would allow this to happen. It's completely unprofessional and hurting our business.

Invoicing and time entry.