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Very easy to use and has some good features that make my job easier. Customer support has been good whenever we have needed them. And being a very small office; we like the fact we can choose the options that we need, but not pay for things we don't need.
Only the limited selection of specialties that are able to use and some manual work-arounds on submitting paper-claims.
I highly recommend CareCloud Charts. They did seem invested in continuous improvements. If you have a large practice and don't mind some software growing pains, then CareCloud Charts would be a great choice. I think they will lead the industry soon.