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Cardly Reviews

User Sentiments

Exceptional Customer Service, High-Quality Cards, Time-Saving Automation, Ease of Use

Difficult UI Navigation, Limited Envelope Options, Initial Setup Issues, Lack of Advanced List Features

Do You Use Cardly?

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Review Summary

Cardly users consistently praise its ability to save time and personalize greeting cards. The platform is lauded for its user-friendly interface, wide selection of designs, and exceptional customer service, particularly highlighting the responsiveness and helpfulness of Patrick, the CEO. While the UI can be a bit challenging to navigate at times, users also point out the platform's cost and a lack of integration with specific CRM systems. Overall, Cardly is perceived as a valuable tool for businesses and individuals looking to send personalized, handwritten-style cards efficiently.

Pros

  • Cardly saves significant time on sending cards.
  • Users appreciate the platform's ease of use.
  • Customer service is highly praised for responsiveness.
  • The handwriting feature adds a personal touch.

Cons

  • Some users find the website navigation clunky.
  • The handwriting feature could be more realistic.
  • The initial setup process can be confusing.
  • Some users wish for more design customization options.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

January 8, 2024 Source: G2.com
"Huge time saver"
What do you like best about Cardly?

I have loved the customer service we have recieved. We are sending out about 200 birthday cards a month and were doing it by hand. Now it takes me maybe 10 minuites! the best part is our employees can send their cards in their own handwriting!

What do you dislike about Cardly?

So far, I have found nothing to dislike.

What problems is Cardly solving and how is that benefiting you?

the time it takes to send birthday cards

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MB

Matthew B

December 28, 2023 Source: G2.com
"Excellent product and service so far"
What do you like best about Cardly?

The cards look great and it's easy to have them sent directly to our clients. It's good value and the cards arrive quickly.

What do you dislike about Cardly?

The UI is a little difficult to navigate at times

What problems is Cardly solving and how is that benefiting you?

I want to be able to send individualized messages and cards to our clients without having to mess around going to the post office and stuff!

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AE

Anna E

December 12, 2023 Source: G2.com
"Easy and Efficient"
What do you like best about Cardly?

Cardly is a super easy and intuitive platform to use and help is alwas readily available when needed

What do you dislike about Cardly?

There isn't anything that I dislike about this service

What problems is Cardly solving and how is that benefiting you?

We have a relatively large database of clients that we like to keep in touch with, writing hundreds of cards to each year at christmas time would be time consuming and hard on the wrists so being able to use a service that helps us keep up with our clients while adding a personal touches is amazing

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AU

Anonymous User

December 11, 2023 Source: G2.com
"Great service"
What do you like best about Cardly?

The platform is easy to use, there are demos at every step and offers many options to edit cards or messages.

The option to bulk-import data made it easy to interract with our systems.

What do you dislike about Cardly?

No downsides for now, all went well as expected.

What problems is Cardly solving and how is that benefiting you?

Sending personalised Christmas cards to our employees and customers used to be a time--consuming task.

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AM

Andrew M

December 11, 2023 Source: G2.com
"Cardly: The Ultimate Choice for Personalized Card Services"
What do you like best about Cardly?

I recently had the pleasure of using Cardly for my card-sending needs, and I must say, the experience was nothing short of exceptional. From the outset, the customer service was top-notch. A special shoutout to Patrick, who was not only tremendously helpful throughout the process but also ensured that every detail was taken care of with the utmost precision. The instructional videos provided were clear and informative, making the whole process smooth and hassle-free.

What truly sets Cardly apart is their vast selection of options. The level of customization is simply astounding – it's like whatever you can conjure up in your imagination, Cardly can bring to life in a card. Whether it's a special occasion, a personal milestone, or just a message from the heart, their array of designs and personalization features means you can create something truly unique and heartfelt.

Another highlight is the pricing. Considering the quality of service and the end product, the prices are incredibly reasonable. It's rare to find such a combination of exceptional quality and affordability, and Cardly nails it. You really get great value for your money, and the outcome is a beautifully crafted, personalized card that is sure to delight any recipient.

In summary, my experience with Cardly was nothing short of fantastic. Their exemplary customer service, a wide range of customizable options, and great pricing make them a standout in the online card-sending service industry. I highly recommend Cardly to anyone looking to send a special, personalized card that is sure to impress.

What do you dislike about Cardly?

Not a damn thing! Impressed with the process and how they have it covered. I just wish I had more cards to send!

What problems is Cardly solving and how is that benefiting you?

It solves the most important problem of them all: time.

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MC

Maximilian C

December 7, 2023 Source: G2.com
"Amazing Product, Amazing Platform, Amazing Support... just Amazing"
What do you like best about Cardly?

From start to finish, my experience with Cardly has been nothing short of phenomenal.

Cardly's platform is a easy to use. The interface is incredibly user-friendly, making the customization process a breeze.

What truly sets Cardly apart is their remarkable turnaround time. I was amazed at how quickly my custom cards were produced and shipped. It's evident that Cardly values their customers' time and strives for efficiency without compromising on quality.

Equally impressive is the level of customer service I received from Cardly. Their support team was not only quick to respond but also exceptionally helpful in explaining any questions I might have. Their dedication to customer satisfaction is truly commendable and speaks volumes about the company's commitment to excellence.

Cardly has earned my trust and loyalty, and I am more than happy to continue giving them my business.

What do you dislike about Cardly?

Nothing negetive to report, only positive!

What problems is Cardly solving and how is that benefiting you?

Cardly addresses common challenges associated with personalized card creation, offering solutions that save time, reduce stress, and elevate the overall customer experience. The benefits I've gained include a hassle-free customization process, prompt delivery, and the assurance of receiving high-quality, personalized cards tailored to my preferences so I can grow my business.

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CS

Carolin S

December 7, 2023 Source: G2.com
"Fantastic experience - highly recommend to any business!!!"
What do you like best about Cardly?

“Dealing with Cardly has been an absolute pleasure from the first moment the collaboration started. Patrick was the best support we could ask for while being in the process of managing and sending our first campaign, and it was fantastic working with him. The customer service is outstanding, and I haven’t experienced something like this in a long time.

Thank you again for your time, the quick responses and, most importantly, the most professional & high-quality cards you can ask for.”

What do you dislike about Cardly?

I have nothing negative to say. I loved the service overall!

What problems is Cardly solving and how is that benefiting you?

It will save you so much time!

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AS

Al S

November 25, 2023 Source: G2.com
"Seamless Customization and Exceptional Support"
What do you like best about Cardly?

I have been a loyal customer of Cardly since 2021, and I thought I would share the convenience and satisfaction I've experienced with their card service. Since I began using their platform, the ability to upload my contacts list and effortlessly pick or personalize a card has been a game-changer for me.

Whenever I've needed to make quick changes or sought assistance, the Cardly team has been stellar. Their quick responses and willingness to help ensured that the cards I sent were great and delivered on time. The service saves me time and allows me to customize, schedule, and make sending a personal touch to family, friends, and Clients a breeze.

What do you dislike about Cardly?

It took me a while to discover the service and to realize that I could create my custom card (front designs)

What problems is Cardly solving and how is that benefiting you?

Two of the most beneficial features for me are the time savings and the ability to schedule card deliveries months in advance.

The holidays would stress me since I was handwriting 30+ cards and always took me longer than expected.

This foresight has been a time saver for keeping up with birthdays, anniversaries, and other events without the last-minute rush.

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AU

Anonymous User

November 22, 2023 Source: G2.com
"Excellent Customer Service"
What do you like best about Cardly?

My favorite part of Cardly was working w/ Patrick, the CEO of the company. He does a phenomenal job at helping establish your campaign and creates custom videos to help you walk through the different parts of the website. Cardly was half the cost of other sites I was looking at and they have more options when it comes to services.

I'm looking forward to using their automation services and continued use of bulk campaigns

What do you dislike about Cardly?

There are a few clunky parts of the website that take some getting used to but after awhile I figured it out -- I think that goes for any website where your building out a project. Also I would like to be able to have colored envelopes or some kind of fulfillment where they can add something like a business card in the envelope.

What problems is Cardly solving and how is that benefiting you?

Mass sending of handwritten cards

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SP

Sharna P

November 14, 2023 Source: G2.com
"Fabulous Addition to our admin function"
What do you like best about Cardly?

It takes all the admin away from me and my team

What do you dislike about Cardly?

Can be a bit awkward to uplaod addresses

What problems is Cardly solving and how is that benefiting you?

making sure we dont miss any birthdays and sending a bit of cheer to the team

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