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CaptivateIQ Reviews

User Rating

4.8/5 (Based on 3,130 Ratings)

Rating Distribution

  • Excellent

    79.4%
  • Very Good

    19.8%
  • Average

    0.6%
  • Poor

    0.1%
  • Terrible

    0%

User Sentiments

User-friendly interface, Detailed commission breakdowns, Transparency into commission payouts, Accurate commission calculations

Slow loading times, Limited reporting capabilities, Confusing navigation, Lack of mobile app

Do You Use CaptivateIQ?

Write a Review

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

December 27, 2023 Source: G2.com
"Keeps Getting Better!"
What do you like best about CaptivateIQ?

After using this for about 18 months to review earned commissions, I have appreciated having a bespoke platform for calculating commissions earned. Over time, the calculation speed has improved dramatically (there is so much data to drill through). It does a good job handling past periods, and the next "preview" statement, but as we are paid a month back, it doesn't natively give you a preview of the actual current month - this has to be manually pulled instead which is not as intuitive. Overall this is a valuable tool that fulfills the required functionality.

What do you dislike about CaptivateIQ?

It would be nice if it had some built in logic to track performance over time both from a quota and earnings perspective. It can be difficult to go "back in time" to check this data manually.

What problems is CaptivateIQ solving and how is that benefiting you?

Understanding sales performance and individual comp.

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AS

Austin S

December 20, 2023 Source: G2.com
"Such a great way to see your numbers as a seller in a meaningful way"
What do you like best about CaptivateIQ?

How the payouts are listed and the data as a whole. The website is very easy to navigate and makes it very convienent when trying to valid.

What do you dislike about CaptivateIQ?

only when trying to file a discrepency on payment amount. The extra clicking can be easily forgotten

What problems is CaptivateIQ solving and how is that benefiting you?

It has now allowed for sellers to see comp plan and how you are progressing. And it helps be 1 source of truth for your comp-the plan and how you are progressing. Easy to understand when laid out in the way it is done.

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QA

Quynn A

December 20, 2023 Source: G2.com
"Captivate IQ has been great to simplify my commissions."
What do you like best about CaptivateIQ?

It's a very easy way to get a quick view of my commissions and stubs for the month. I like the ability to have multiple ways to view the information and to easily be able to track things.

What do you dislike about CaptivateIQ?

I wish there was a feature to further breakdown earnings by line item. For example commissions, bonuses, salary, etc. An all-encompassing view for each item would be great.

What problems is CaptivateIQ solving and how is that benefiting you?

In past roles I had to calculate my bonuses and commissions and it took a lot of time. This platform takes a lot of that away and gives me a clear, concise view of my earnings.

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AB

Alexandre B

December 19, 2023 Source: G2.com
"Channel Manager"
What do you like best about CaptivateIQ?

The forecasting and the clarity of the paid commission and the run out

What do you dislike about CaptivateIQ?

I do not have any complaint, it is great.

What problems is CaptivateIQ solving and how is that benefiting you?

Clarity of commission payment

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MS

Mauricio S

December 18, 2023 Source: G2.com
"It's incredible, I can see my next commission payment in detail"
What do you like best about CaptivateIQ?

Visibility of my commission payment in detail and the possibility of requesting a review before payment is made

What do you dislike about CaptivateIQ?

The payment graph could have more filters to filter by quarter, for example

What problems is CaptivateIQ solving and how is that benefiting you?

visibility of my payment before it is made.

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AU

Anonymous User

December 17, 2023 Source: G2.com
"Amazing service"
What do you like best about CaptivateIQ?

Previously, I had to check my sales performance by Excel every quater. It takes time and effort. After the introduction of CaptivateIQ, it became very comfortable. Thank you so much!

What do you dislike about CaptivateIQ?

If possible, could you please make Japanese function?

What problems is CaptivateIQ solving and how is that benefiting you?

I couldn't check the detail of my sales performance before our company integrated CaptivateIQ.

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LL

Lawrence Manoah L

December 15, 2023 Source: G2.com
"Best sales commission tool"
What do you like best about CaptivateIQ?

Best in Salesforce Integration, The platform is neatly designed, Automated calculations,

What do you dislike about CaptivateIQ?

Takes time to understand personally I feel there are a lot of columns which can be minimised.

What problems is CaptivateIQ solving and how is that benefiting you?

Needs to reduce columns.

A mobile app would be apt.

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AU

Anonymous User

December 15, 2023 Source: G2.com
"The reporting is very detailed and accurate."
What do you like best about CaptivateIQ?

The summary of all of my earned commissions through year-end is very helpful and always available

What do you dislike about CaptivateIQ?

Nothing presents as an issue for me with using CaptivateIQ

What problems is CaptivateIQ solving and how is that benefiting you?

Our comp plan has several layered components to our compensation. CaptivateIQ provides a simple yet detailed analysis for a quick and easy review.

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AU

Anonymous User

December 15, 2023 Source: G2.com
"A great tool to follow up on comission in realtime"
What do you like best about CaptivateIQ?

I can easiler follow up on my monthly comission with CaptivateIQ.

What do you dislike about CaptivateIQ?

Nothing, it's so simple and easy to use.

What problems is CaptivateIQ solving and how is that benefiting you?

the ease of usage to follow up on comissions

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MP

Marina P

December 15, 2023 Source: G2.com
"Highly recommended"
What do you like best about CaptivateIQ?

Сaptivate IQ is very useful comissions calculation tool, with the full integration with Salesforce! It gives a lot of visibility on numerous deals and dedicated compensations.

Once you open it-you`ve full understanding of performance payments. In case of any questions it`s very helpful to make an inquiry. I`d recommend it for frequent usage.

What do you dislike about CaptivateIQ?

When some Salesforce configuration changes the integration must be remade in order to keep the comissions visibility.The customer support is very helpful to ease the new implementation.

What problems is CaptivateIQ solving and how is that benefiting you?

It help to the accounying teams to improve efficiency and better interact with sales reps to help to solve questions asap.

Read more

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