Canary Technologies Reviews

Canary Technologies makes life easier in many different ways for our Resort. First off, the customer service Team is excellent. The website is very user friendly and easy to use for all of our Departments.

Nothing comes to mind. Our Team loves Canary services and we have used them for quite some time now.

We use Canary services for contract signatures in our Sales Department, and this makes life easier for everyone involved. We have never had any complaints or issues.

The speed of use while assisting guest is what I liked best

I wish it was already integrated into software where we didn't have to login externally

The benefit is more for the customer than it is for us. Customers spend less time at our desk and can get to their room happily and quickly.

We appreciate the verification process for each card. Thank you.

I haven't used the product enough to find any problems with it.

Verification process is helpful in preventing fraudulent charges. Although nothing is foolproof, this is an excellent tool.

The best and the most simple support system I have dealt with!

do not dislike anything at this time.Everything seems to be working great

Easy credit card authorizations forms that guest can understand. Benefits for us is the minimal work we have to do to verify any fraud information.

easy to use, secure, fast and reliable,

Nothing at the moment, the product works fine

Canary technology made our job safer and easier. Guests feel comfortable to use a safer product.

The program is user friendly and my team love it. The biggest selling point for me would be not having any more faxes to destroy and receive in real time the information.

the biggest problem solved is No more paper copy of credit card.

Benefit are many, secure for our guest, easy to use for my team and faster then faxes.

I like the fact that it is easy and secure to use.

I currently have nothing to dislike about this service at the moment

Been able to advise the guest that they are able to share their cc in a secure and proper way.

I enjoyed how easy it was to connect with all the support staff to make our transition to Canary. They also offer a tutorial for you and your team to hop onto and understand the program - which is very user friendly. Again, it continues to be seamless while connecting with Canary's team for any questions or concerns.

There isn't anything that I dislike about this program. All is great so far!

Ensuring our company is PCI compliant.

Prior to using canary, authorization forms had to be receive via fax machines due to PCI compliance issues. As anyone who lives in the modern era will tell you, getting non-corporate customers to send in authorization forms via fax often feels like it should require a time machine. This not only modernizes the process but also makes it quick and efficient.

There's nothing I don't love about the product. Even when I had issues logging in, their customer service reps were quick to handle the situation.

Canary has simplified our billing process significantly. That, in and of itself, is a huge benefit.

So simple to fill out the form, then copy and send the link for the client to fill out.

I would like to be able to see notes what the client is authorizing - room and tax only or all charges, and in some cases that the card is to be used for all that company's reservations for the remainder of the year.

Yes, I reccomend!

Meets Hilton requirements for secure credit card forms.

Very simple to use! I like that we can print out the secure form, capturing the last 4 digits of the credit card.

We do group sales contracts. I suppose there should be an option on there for a direct bill application.

Sometimes I receive the deposit now before-e I receive the contract. That is refreshing.