CallTools Reviews

User Rating

4.9/5 (Based on 344 Ratings)

Rating Distribution

Excellent
95.1%
Very Good
3.2%
Average
1.2%
Poor
0.3%
Terrible
0.3%

User Sentiments

Excellent Customer Support, Ease of Use, Effective Sales Funnel Management, Reliable Web-Based Dialer

Occasional System Downtime, Limited Reporting Functionality, Complex Lead Upload Process, Lack of Bulk Text Messaging

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Review Summary

CallTools is generally well-received by users, earning praise for its user-friendly interface, comprehensive features, and strong analytics capabilities. Reviewers noted its effectiveness in improving sales performance, with particular appreciation for its lead management, call tracking, and reporting functionality. However, some users expressed concerns regarding occasional technical glitches and limited customization options. Overall, CallTools is considered a reliable and efficient solution for businesses seeking to enhance their sales operations.

Pros

Comprehensive call tracking and analytics.
Robust reporting and dashboards for datadriven decisions.
Easytouse interface and intuitive design.
Integrations with leading CRM and marketing platforms.

Cons

Occasional technical glitches and downtime.
Limited customization options for advanced users.
High cost compared to some competitors.

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Reviews

Marco Suarez

December 9, 2024 Source: Trustpilot.com

David Rojo Was very professional and…

David Rojo Was very professional and was able to answer any question I had and gave me some good info I didn’t even ask for

frank sheehan

November 22, 2024 Source: Trustpilot.com

Excellent communication

I have been with this company for over 2 years now and I wanted to say I'm very grateful to have Will as my sales representative, and the tech support is amazing! Thank you all for making my life and my team's life easier by your transparency!

PHX OFF MARKET

October 1, 2024 Source: Trustpilot.com

Call Tools is THE BEST! THANKS BRANDON!

We started using Call Tools some time ago for our online Real Estate business, and I have to say, it is ABSOLUTELY AMAZING! Brandon helped us get setup and was super helpful in teaching us how their program works. Along with this, he has been extremely helpful and reliable in giving us support anytime we have needed it. Call Tools is an amazing dialer program. I have used many programs in the past, and Call tools is by far the greatest. Would totally recommend it to EVERYONE!

customer

October 1, 2024 Source: Trustpilot.com

Great company very supportive

Date of experience: October 01, 2024

Justin T

September 20, 2024 Source: Trustpilot.com

Outstanding Support …

We still get outstanding and ongoing support from Brandon Conrad. We recommend CallTools to all of our colleagues who need cloud call management solutions.

Brock

September 20, 2024 Source: Trustpilot.com

Calltools has been an incredible…

Calltools has been an incredible software to add to our company. Not only has Chaz been great at making sure our account is as successful as possible, but he's also now turned into a good friend of ours. Never had a bad experience with Calltools so far. Easily integrates with all APIs and other platforms. Seriously recommend.

Shout out Chaz for the help and our journey for success :)

Dashawn

September 20, 2024 Source: Trustpilot.com

GREAT SERVICE!

CallTools service is amazing. They operate with 100% integrity and is always on top of their communication. There was never a time where I have called and didn’t get a hold of someone that can help me out right on the spot. Support is always there. If you decide to start the service with them, reach out to Shawnie!

Anthony G

September 19, 2024 Source: Trustpilot.com

Unmatched Productivity and Support with CallTools and Brandon

CallTools is a fantastic call dialer system! With the help of our sales rep Brandon, we've had a smooth onboarding experience and have seen a significant boost in our team's efficiency. The automatic dialing feature saves us time, allowing us to reach more clients quickly and effortlessly. The interface is user-friendly, and the detailed call analytics offer valuable insights to improve our outreach strategy. Thanks to CallTools and Brandon, our workflow is more streamlined, and productivity has soared. Highly recommended!

customer

September 19, 2024 Source: Trustpilot.com

We love the connection rate and the way…

We love the connection rate and the way we can keep track of our campaigns and our lead sources success. The attention to detail by the support team and our account manager Brandon have exceeded our expectations based on passed experiences with other dialers. Thanks again!

Denise Hammett-Kelly

September 19, 2024 Source: Trustpilot.com

Best KPI reporting features and API…

Best KPI reporting features and API integration is second to none! Brandon, my account manager goes above and beyond to ensure we are successful!

CallTools Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use CallTools?

Review Summary

Pros

Cons

Marco Suarez

frank sheehan

PHX OFF MARKET

customer

Justin T

Brock

Dashawn

Anthony G

customer

Denise Hammett-Kelly

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