CallRail Reviews

CallRail is very easy to use and extremely effective in my business.

There is not much to not like. Great platform, Great UI

CallRail is solving our calling problem and the best part is it records every conversation.

Stats were realtime i really liked those

some details I still need more in details at times some info we dont get.

I get real time whose who called us and those whom we missed thier callss and thus we get better leads

I manage about 50 clients for my marketing agency. Callrail makes my company look like experts to our clients and gives us powerful and insighful data to share.

I cannot think of anything right now. The product is great and service is awesome.

Helps us attribute calls our clients are receiving to website marketing and other efforts we are making. Helps us prove the ROI of the campaigns we run.

Ease of use and intuitive self-service platform. Reasonable fees and no long term commitments. Easy integration into popular website platforms, such as WordPress.

Inability to track attribution based upon overlay chat widgets that are becoming mainstream communication tools for websites.

Understanding lead attribution for both digital and traditional forms of advertising. In addition, having a centralized place where you can audit leads improve data accuracy when trying to work alongisde customer service and sales departments.

Knowing what is going on and being able to share the results with my clients

paying the bill and sifting through the non prospect calls

Data for clients

I like the amount of data callrail gives us as well as the intergrations with multiple platform like Google ads. Its also easy to get clients to use it and leave feedback on the calls. My business would not be where it is without it. Customer support is always helpful and fast to respond as well. Ive been using it for 3 years now and will continue to do so

Alot of the extra features are a bit pricey and it can add up, but the cost is worth it for what you get back in terms of data

Knowing what works in terms keywords that generate calls and also understanding and showing clients the quality of the leads

It allows me to rotate different phone numbers for the business. I also know in advance when someone is contacting me from website.

I do not have any current downsides to CallRail. They are used to track my incoming calls and know how customers are reaching my business.

It is stabilizing my inbound calls and helping me track where they are coming from.

How easy it is to navigate, and how I'm able to understand where the leads were generated from effortlessly.

The loading time can be tedious in moments.

I am able to calculate what strategies are working and attribute our success to specific areas of our efforts. This helps us granularly identify how we move forward with our strategies.

Tracking leads by seeing the form fills either from paid or organic traffic

Forms tracked could be the result of successful form fills or unsuccessful attempts to submit a form

Not sure

The ability to have multiple numbers and gather analytics on them

Price per line is a little bit higher than preferred.

Tracking lead capture per lead source