CallHub Reviews

Simple to use, great live chat support, lots of options and flexibility in the software.

None that I can think of - Callhub has been so so helpful to our business.

Saving us headcount by being able to outreach to so many people at once.

This is all in one platform including Text campaign, voice broadcast, email campaign (currently in beta) and P2P. CallHub is helping us to reachout our Patients. Also we are sending appoinment updates by using voice broadcast.

This is best tool. I never came any cons such as till now.

Before we used to send appoinment updates one by one, after started to use CallHub we are sending bulk SMS updates to patients very customized way. Also we are sending Voice broadcast to get patient feedback about the service.

it has a very simple UI where the user can Independently do a campaign without any support. also, this is all one tool. we can send SMS campaigns, Email campaigns, Voice broadcasts, and many more.

It's a bit costly. apart from that I couldn't see any Cons here.

When I'm sending outbound emails, I didn't get a response from Prospects then when I start sending SMS campaigns over CallHub I got many leads. it mostly helped us to generate the leads.

Callhub is easy to set up, user-friendly (most people in my phone bank are not tech-savy) and allows us to reach more people, fast!

The language barrier. Most of the tools and support system is built for English speaker, but I knew that coming in.

We were only making calls using paper lists before. Callhub allows us to reach out to more members, faster and collect valuable information about the calls.

I am just starting out on my CallHub journey, and so far, so good! Support is attentive and gets back to me right away. The software is easy to use. And my leadership team thought there was a catch in terms of the pricing. Because CallHub supports such a wide range of clients, they are able to offer their product at a great cost to institutions like higher ed who need more flexible calling options. Definitely worth getting the demo and meeting with the team!

I haven't been with them that long and setting up a call script, I wish there were options to save scripts mid-way through creating them instead of making sure all branches make sense and going through to the end. But this is minor and we have really learned how best to draft scripts.

We have 23,000 alumni and one of the ways we like to get in touch with them is through phone channels. However, with the advent of robo and scam calling, phone isn't as effective a channel for alumni fundraising as it once was. CallHub makes out outreach scaleable. We love the texting features and budgeting calls and other touchpoints with credits. It's cost-effective and efficient.

The solutions they offer for communication automation are available on a functional and easy to manage platform, we noticed results from the very first campaign we launched with CallHub. We are now monthly subscribers and we could not be happier with the results.

Nothing to dislike, they have a normal etiquette for customer support.

Ease of use, this is a great tool is you have a responsive audience.

Consumers reaching out to our business in a effective way.

filters the dispositions of calls, easy use

sometimes it doesn't allocate calls into the not interested disposition

calling leads we have forgotten about, different campaigns can be made

I love that the one platform allows me to do peer-to-peer, sms broadcasting, AND log my phone campaigns. I

I have very few dislikes about this platform, it has been a better experience than other peer-to-peer texting options. I do think there could be improvement in reporting capabilities.

Give yourself at least a day or two to get comfortable with the platform. Consider assigning one person to learn it thoroughly and then guide your team.

It has streamlined our texting and outbound calling outreach to one platform. Saving us both time and money.

Easy to use and intuitive for calling agents and great 2-way data flow integration with our CRM contact data.

No-cost account set-up and testing makes for very easy start-up process and all subsequent costs are based on pay-as-you-go call connection time usage.

Our implementation with NationBuilder allowed for real-time integration with membership database for immediate tracking of call results, Survey Answers, specifically assigned Tags, and needed member follow-up. (Direct integration also available for OSDI, CiviCRM, Action Network, and Blue State Digital, among others.)

The easy Agent sign-up process allowed us to mobilize over 1,000 remote volunteer calling agents for very effective call campaigns.

Some limitations on the ability to easily manage large volume of calling agents that required customer support intervention. Support was responsive and issues were resolved in a timely manner.

Learn how to effectively integrate CallHub with your CRM to create real-time feedback into your membership database.

Dramatically more effective means of reaching our members and providing them with the information that they need on voting process and pending registration deadlines.

CallHub customer support is simply amazing. I was having an issue activating my account for first use and they promptly assisted me into this. Furthermore, I love how CallHub SMS Custom Sender ID helped us consolidate our branding by having our phone number replaced by the company's name for the promotional campaign that we sent via SMS.

The pricing is a little to high, to be honest, compared to local and even other bulk SMS providers.

CallHub is indeed a reliable and professional solutions when it comes to SMS marketing. I have no hesitation to recommend CallHub to you. They are amazing.

Thanks to CallHub, we managed to reach our customers' lists with our promotional message and made an increase in sales of 12% for this period.