Callbell Reviews

The clear and straightforward interface is designed, built and evolving with a sales or support agent workflow in mind. Easy to set up and manage. Close support in our language with precise knowledge of the Latin market needs.

Not a dislike but analytics can be easier to understand; the modules sometimes are tricky. Not a downside, just a thing to develop better.

Optimizing with a professional tool a centralized resource to attend better in quality and time our digital messaging channels, especially WhatsApp. It helps us go to the next level in performance and sales support, passing to them the technical task required to set up the official social channels.

Callbell offers an easy way to handle Whatsapp contact via a website or app. Their interface enables multiple users to manage conversations without access to a physical mobile.

The extra cost for Instagram direct message support

Check the costs for all the social media DM channels as well as Whatsapp - some have add-ons costs.

We needed a solution that allowed us to add Whatsapp to our website and have multiple agents in different locations manage the resulting sales enquiries. CallBell solved that, opening up a new communication channel that our clients were demanding.

Callbell is a great application for my taste, it has served me quite a bit, because it has served us to do things better, because communication is a fundamental part of business growth, the application allows you to go testing the functions it has, it integrates almost perfectly with Whattsapp bussines and facebook, is a new work experience, which had never been implemented, I love how it is implementing more and more things because every time it becomes more unique.

Really Callbell to this day has not given us inconvenience or displeasure, on the contrary every time we learn new functions we get hooked more with it is incredibly fantastic and adapts to our work needs.

I recommend you to try all the platforms with which callbell has because it has many social networks that has been adding little by little, with this application you will maintain direct contact with your customers in an easier way, help companies to grow organizationally, is a privilege to have this great software.

The use we give to this software is to communicate with our customers about certain uncertainties or doubts that cause our products, Callbell is the means that connects us with social networks and our customers to maintain a perfect communication in real time and thus keep the customer satisfied, really facilitates a lot of work, I think it is one of the best.

A really useful platform, because it makes our communication very effective, since we use it to communicate directly with clients who are far away and thanks to the fact that we unify it with Facebook, Instagram and WhatsApp Business, we do it in real time. Managing it is very easy and it's free.

We adapt quickly and learn to use immediately, as it has a very intuitive interface adapted to the needs of our organization. So far we have nothing negative to say about Callbell, because we love it.

I can say with certainty that Callbel is an excellent software, because our communication improved considerably. Every day we are proud to know that we can communicate directly with clients and colleagues without any problem, because the truth is that this software has not failed us. We recommend it because we have obtained great advantages to communicate and we have eliminated the expenses in long trips, because we do everything with our social networks integrated to Callbell.

We improve our communication, because communications are made without unforeseen events and, best of all, we use it with our phones, and the great advantage is that we do not have to be connected to our offices, because we do it freely wherever we want. We increase our clientele and our ability to unify allied companies, because we do it with Callbell.

I really like Callbell, because I feel that we are in total synchrony with each client that is part of us. We implemented Callbell as a trial period and since then it has remained with us, since it has comfortable and easy to use functions. In addition, its integration with WhatsApp Business guarantees us constant communication with customers and makes all the work with them develop in a way that we had not experienced. We feel we love Callbell.

We like the way to work with Callbell, because we accelerate the work process, answer any questions with customers because we integrate it perfectly with WhatsApp Business, and we communicate where we are because we always have our phone to communicate without problems.

Its configuration and adaptation is very easy, because each colleague felt very comfortable when he first used it and thanks to that we improved our service to our clients and we understood that each client has special needs and that the client is always right. Callbell is amazing and we are grateful to have this software.

From the beginning, Callbell has become the main preferred software to combine it with Whatsapp Business, and the efforts have paid off, because our customers have congratulated us and thanked us for our efficiency. In addition, its platform is very comfortable and has an interface that adapts to the needs of our organization. Callbell is making our job easier for us.

Support with other platforms is the strong point of callbell, it is very useful and is a very intuitive product. In addition, I like how easy it is to configure with other platforms such as Whatsapp, Instagram, Telegram, Facebook. Having a product like Callbell makes my life much easier, it helps me to have everything in one place and its configuration complications.

The customization is very basic and there is no variety of features, it does not allow me to execute functions to improve the poor visual appearance of Callbell.

Callbell allows you to be free, it helps you to have everything in one place (in Callbell), it is ideal to improve communication, it is easy to configure, it is easy to use, it has what I want most ... I recommend it and I still recommend it without hesitation.

Better to communicate with customers with the help of Callell than to communicate through Instagram, Telegram, and Whatsapp without having Callbell. It makes my life easier and safer because I can integrate different platforms in one place (in Callbell).

This software is phenomenal, because it allows us to communicate directly and associate our main social network accounts to be able to communicate from our mobile devices, and that has helped us a lot, because we do not need to be in front of a computer. It is very intuitive and has simple options that we all learned immediately. We really like Callbell despite using the free version.

At no time have we felt unhappy, as it is free, and this software allows us to maintain close communication with colleagues and customers who are far away, because with Callbell, we affiliate our Instagram and Telegram accounts to talk to them quickly and not lose the weather. We really thank God because this software has arrived because it helps us to specify all the details on time.

Recommend Callbell is an easy task for us, as it has a technical support service that is always attentive to solve problems that may arise, and the functions that this software has are splendid, since it works directly with the main social networks that use. That allows us to be always connected with customers.

The improvements we have obtained are basically efficient, because our customers inform us, because we improve the responsibility of finalizing the details thanks to the direct communication that exists with our customers. We are happy and every day we discover new things with Callbell that make us love each day more.

Callbell is a really intuitive software, because it adapts very well to the communication needs that all companies expect to achieve with customers, and being very fast, the union with all social networks becomes very effective, it is also very solid and we use it to achieve direct communication with our customers and solve all the details they have in mind. Every person who uses Callbel has a special affection, because it has generated good expectations for us.

We have no complaints about Callbell, as it is a very necessary software to maintain reliable and direct communication with customers. So far we have not had complaints, it is also free and we will not spend large amounts of money. We are happy with its implementation and we hope to maintain its effectiveness.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

I like that its main strength is the integration with the most current social networks at this moment, because the communication with our clients is more focused and comfortable. The technical support agents are always attentive to any concern and the best thing of all is that it is based on the cloud, so everything is lighter and more reliable. We use Callbell because it allows us a quick communication and we never leave the web to keep us informed at all times, because our mobile devices allow it.

We have not found anything negative about this software at this time, when we use it, we make sure to find a good use for ourselves and our clients, since we acquired it was for them. We hope to continue connecting in real time with our customers with the integration with WhatsApp, Facebook, Instagram and Telegram, which are the main social networks we use.

If you want to maintain an active communication with each client and effectively meet their needs, it is vital to implement Callbell as the main media integrator, since it easily integrates with all social networks and is very convenient to configure. I recommend it infinitely because in addition to being efficient, it's free.

Now we maintain excellent communication with our customers, because we do everything instantaneously thanks to the advantages of Callbell. We increase sales, profits and acquire new clients because we carry out a follow-up work to each requirement they request, and from the ease of social networks we do it intelligently.

Most helpful feature is the availability of all major messaging applications in Callbell

. It includes WhatsApp , Facebook messenger , Instagram message , telegram etc.

As such there is nothing to dislike , only thing that can improve is plan rates .

Our customer support team and the visitors interactions are being done via Callbell and finding it really easy to get in touch .