Call Journey Reviews

There is many qualities in this software but speech analyzing and monitoring the conversation of my client or internal process is I like most, it made my work very easy.

Nothing so far everything is great about Call Journey.

Call journey helped me a lot but AI system I want to talk about it, which makes your effort zero, gives you maximum analysis on the conversation while talking with client or you are monitoring a call.

It has good configurable drag and drop capabilities with multi dimensional reporting

Integration with third party systems is not readily available

Helps to automate end to end journeys for any kind of business and provides great conversation intelligence

It has amazing configurable interface for all events and actions to be handled in an effective manner

Customizations beyond a point becomes difficult and there are no audit logs to trace user and system activities which makes it less secure

Configurable dynamic workflows helps to simplify the overall conversation intelligence