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Cacoo Reviews

User Rating

4.7/5 (Based on 343 Ratings)

Rating Distribution

  • Excellent

    68.2%
  • Very Good

    29.2%
  • Average

    2.6%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Ease of Use, Extensive Templates, Real-time Collaboration, Variety of Diagrams

Limited Free Plan Features, Occasional Performance Issues, Limited Offline Access, Confusing Interface Elements

Do You Use Cacoo?

Write a Review

Review Summary

Overall, reviewers praise Cacoo for its user-friendly interface, extensive shape library, and real-time collaboration features. They appreciate its drag-and-drop functionality, making diagram creation effortless. Reviewers also commend its integration with various productivity tools, enhancing its utility. However, some users express concerns about limited customization options, occasional glitches, and the need for improved export and file-sharing capabilities. Additionally, feedback suggests room for improvement in customer support responsiveness and the speed of the application, particularly when handling large diagrams.

Pros

  • Userfriendly interface with draganddrop functionality simplifies diagram creation.
  • Extensive shape library and templates accelerate the diagramming process.
  • Collaboration features, such as realtime editing and commenting, enhance teamwork.

Cons

  • May require a learning curve for users unfamiliar with diagramming tools.
  • Limited integration options with certain thirdparty applications.
  • Occasional performance issues, especially with large and complex diagrams.

AI-Generated from the text of User Reviews

Reviews
VA

Vanessa A

January 19, 2024 Source: G2.com
"User friendly app"
What do you like best about Cacoo?

The easy way to use it very user friendly and open to use creativity.

What do you dislike about Cacoo?

For the moment i dont negative opinion with the app.

What problems is Cacoo solving and how is that benefiting you?

I used to make organigrams for projects

Read more
FS

Fábio S

January 10, 2024 Source: G2.com
"A great tool for all your needs"
What do you like best about Cacoo?

Cacoo is a game-changer for product managers because it's easy to use and implement. Its seamless visual collaboration, diverse diagramming options, and remote team capabilities enhance communication. The platform's integration features make it an indispensable tool for boosting team efficiency and project success. It's such a great tool that I've never even needed to use customer support yet, even though I'm sure it is amazing.

What do you dislike about Cacoo?

Perhaps the lack of diverse shapes for wireframing is a minor issue. Other than that, there isn't much to complain about.

What problems is Cacoo solving and how is that benefiting you?

Cacoo proves instrumental in addressing our company's remote teams flowchart and wireframe challenges. Its user-friendly interface and diverse diagramming options facilitate seamless creation, collaboration, and sharing. With real-time editing and remote team capabilities, Cacoo enhances our efficiency, ensuring clear communication and streamlined workflows.

Read more
AU

Anonymous User

December 22, 2023 Source: G2.com
"Great way to visually display workflows"
What do you like best about Cacoo?

The ability to customize the objects so that I can show different shapes/colors for different actions taking place.

What do you dislike about Cacoo?

I wish I could export my workflows into a cohesive spreadsheet that outlines each step.

What problems is Cacoo solving and how is that benefiting you?

I work remotely, so I can't write things on a whiteboard with different shapes and colors. Cacoo allows me to do that and to share my proposed workflows in a permanent way that won't get erased by the next meeting.

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EZ

Edward Z

December 21, 2023 Source: G2.com
"Una herramienta de gran utilidad."
What do you like best about Cacoo?

Cacoo, una herramienta líder en la creación de diagramas, ofrece ventajas notables. Con su interfaz intuitiva y colaborativa, facilita la creación de diagramas profesionales en tiempo real. Ofrece una amplia variedad de plantillas y formas personalizables, promoviendo la eficiencia en la visualización de ideas y proyectos de manera sencilla y efectiva.

What do you dislike about Cacoo?

Aunque Cacoo es una herramienta sólida, presenta algunas limitaciones. La versión gratuita tiene funciones básicas, y para acceder a características avanzadas, es necesario suscribirse. Además, la velocidad de carga puede ser lenta en conexiones más débiles, afectando la experiencia del usuario en entornos con ancho de banda limitado.

What problems is Cacoo solving and how is that benefiting you?

Casi no he presentado ningun problema ha sido una herramienta de gran utilidad para mis trabajos universitarios

Read more
SH

Shunsuke H

December 21, 2023 Source: G2.com
"Must-have tool for software architect"
What do you like best about Cacoo?

You can draw both architecture diagram and er diagram with one tool.

What do you dislike about Cacoo?

Everytime you generate er diagram from table definition, each table locates different places on screen and it takes some time for you to find tables.

What problems is Cacoo solving and how is that benefiting you?

Before I found Cacoo, I used diagram.io and google slides. You can draw architecture diagram with them. But I wanted a tool to generate an ER diagram from existing table definition of PostgreSQL and Cacoo can do it. So it was a big plus for me. In addition to that, Cacoo has built-in Azure Icons and that was really helpful when drawing architecture diagram.

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SD

Sarah D

December 19, 2023 Source: G2.com
"Cacoo has been instrumental in my workflow mapping"
What do you like best about Cacoo?

I love that I'm able to create custom icons and workflow elements that fit my specific needs and even save my own reusable templates.

I also love that I'm able to share view-only links with clients that still allows them to add their own comments without worrying about them "messing things up."

What do you dislike about Cacoo?

I dislike the new "unlimited/borderless" sheets. While it's nice to have more room to spread things out, it becomes very difficult to find your place when you come back to a diagram because there's no anchor starting point. It also makes it more difficult to export documents in a viewable format for clients.

What problems is Cacoo solving and how is that benefiting you?

I needed an affordable yet customizable solution for mapping out automated workflows for my clients. I had previously created my own version of a custom workflow mapping tool in Microsoft Excel, but when I found Cacoo I realized just how much manual labor I had been putting into my projects on my own. Cacoo was 1000x better than Excel!

Read more
GS

Gary S

December 15, 2023 Source: G2.com
"Easy to Use and Versatile"
What do you like best about Cacoo?

It's very easy to stay organized

It's very easy to use templates

It's very easy to customize your nodes

It's very easy to collaborate with others outside of your business

It's very easy to build quickly even from scratch

What do you dislike about Cacoo?

Hyperlinks within text don't always come through when copying into Cacoo

What problems is Cacoo solving and how is that benefiting you?

Allows us to show the logic and flow of chatbot content

Read more
CM

Charles M

December 15, 2023 Source: G2.com
"Great for organisational and business charts"
What do you like best about Cacoo?

I have been using a variety of programs to create our business flowcharts and organisational charts for a number of years, but Cacoo is by far the sleekest, easiest and creates the most most professional charts of the lot.

What do you dislike about Cacoo?

There is only one minor drawback that I have come across so far, that some of the line options are a little finicky, and it would be useful to be able to connect one line end to another line start, so that a longer with more placeable shoulders could be created easily.

What problems is Cacoo solving and how is that benefiting you?

Cacoo allows me to make a large number of our organisational charts and diagrams in one place.

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VS

Veronika S

December 14, 2023 Source: G2.com
"I've created several diagrams for my job tasks (e.g., SWOT analysis, Survey Logic)."
What do you like best about Cacoo?

The best about Cacoo was the ease of implementation and integration. I liked that it is possible to fit the diagram of any size into one page!

What do you dislike about Cacoo?

In the beginning, it was challenging for me to deal with different line types, but after practising, I started to get better.

What problems is Cacoo solving and how is that benefiting you?

Cacoo helps to prepare visuals for my organization projects. These visuals are usually used to present our company's capabilities to the clients.

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JS

John S

December 14, 2023 Source: G2.com
"A great collaboration tool for both diagrams and whiteboards"
What do you like best about Cacoo?

I like how the workspace seamlessly supports both diagrams and whiteboard functionality. The sharing and collaboration works really well and also supports video. I also enjoy that you can have multiple pages in one space.

What do you dislike about Cacoo?

I think the way text size is handled could be more automatic based on its hosting shape or box.

What problems is Cacoo solving and how is that benefiting you?

We're looking at a viable alternative to Lucid chart given how expensive the product is, Cacoo ticks many of the boxes as a viable solution

Read more

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