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C2CRM Reviews

User Rating

4.7/5 (Based on 67 Ratings)

Rating Distribution

  • Excellent

    76.1%
  • Very Good

    22.4%
  • Average

    0%
  • Poor

    1.5%
  • Terrible

    0%

User Sentiments

User Friendly Interface, Customizable Features, Excellent Customer Support, Robust Reporting Capabilities

Slow Software Performance, Limited Mobile App Functionality, Confusing Calendar and Reminder System, Lack of Extensive Integrations

Do You Use C2CRM?

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Review Summary

C2 CRM receives overwhelmingly positive feedback for its user-friendliness, intuitive interface, and customizable features. Users praise its ease of use, especially for sales-related tasks, and appreciate the robust reporting capabilities. While some users mention minor drawbacks like occasional slowness or limited customization options, the overall consensus is that the software is highly effective and beneficial for managing customer relationships, sales processes, and marketing campaigns. Furthermore, users consistently highlight the exceptional customer support provided by C2 CRM, emphasizing responsiveness, willingness to assist, and a strong partnership mentality.

Pros

  • C2 CRM is userfriendly and easy to navigate.
  • It offers robust features for managing customer information.
  • The customer support team is responsive and helpful.

Cons

  • Some users find the mobile app less userfriendly than the web version.
  • The platform can be slow, especially when loading large amounts of data.
  • There are some customization limitations, but Clear C2 is responsive to requests.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

December 26, 2023 Source: G2.com
"User friendly"
What do you like best about C2CRM?

Automation facility into C2CRM is amazing.

What do you dislike about C2CRM?

I didn't find anything that help me to dislike everything works smoothly.

What problems is C2CRM solving and how is that benefiting you?

Data segmentation

Read more
SM

Sattwik M

December 3, 2023 Source: G2.com
"It's great and proven software for Customer Relationship Management"
What do you like best about C2CRM?

C2 CRM platform is very easy to use and it is also a value for money product for our company. After using this product our growth has increased up to 8 to 10% so we are happy with their products and hope our company will continuously make new collaborations with c2crm

What do you dislike about C2CRM?

The portal is not mobile friendly. The customer support team is good but they can be better. This product is hard to use by beginners so you need I experience to use this seamlessly.

What problems is C2CRM solving and how is that benefiting you?

They are providing all in one services in a single package. It save our money. The email marketing facility of c2crm is far more better.

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KS

Krunal S

November 29, 2023 Source: G2.com
"Affordable Management Tool"
What do you like best about C2CRM?

It is great service provider and it is useful for sales pipelines, marketing &customer interactions

What do you dislike about C2CRM?

it takes timeto resolve regarding the CRM Solutions

What problems is C2CRM solving and how is that benefiting you?

it possess various features & it provides a great service for lead generation process also gives accurate statistical results.

Read more
AD

Arminda D

May 24, 2023 Source: G2.com
"My Amazing C2 Experience"
What do you like best about C2CRM?

C2 has fantastic information and usage that is simple to use.

What do you dislike about C2CRM?

Nothing, C2 is really an amazing software

What problems is C2CRM solving and how is that benefiting you?

There is no problem with C2; everything with the software is beneficial to the business.

Read more
AU

Anonymous User

April 28, 2023 Source: G2.com
"Highly Recommend!"
What do you like best about C2CRM?

The product and the ease of use has made this a success for our company. The team is very knowledgable and responsive. They are a please to work with.

What do you dislike about C2CRM?

I do not have anything I can say I dislike about C2CRM.

What problems is C2CRM solving and how is that benefiting you?

We use this for our CRM, forecasting, submitting sample requests to our ERP system. C2CRM has helped keep key stakeholders current regarding what is happening in the market and our business. It has streamlined many of our processes and provided much needed efficiencies.

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AU

Anonymous User

April 28, 2023 Source: G2.com
"C2 provided the support we were looking for and were extremely flexible and easy to work with."
What do you like best about C2CRM?

It was able to be customized to meet the needs of our specific industry. It's also intuitive to a sales person making it a quick learn.

What do you dislike about C2CRM?

I would like to see an online or written guide book on how the different functions work so I don't always have to call and take notes.

What problems is C2CRM solving and how is that benefiting you?

We are an exhibit builder for customers going to tradeshows. C2 is the first software program that allows us to enter our client's show schedules and track them in the system. Our sales team must stay on top of upcoming shows. Shows drive everything we do. The mobile app is also great for our sales people walking tradeshows to be able to access our customer database.

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PN

Paulette N

April 26, 2023 Source: G2.com
"The BEST Customer service"
What do you like best about C2CRM?

They assign you a project manager who is very responsive, even after the original orientation.

What do you dislike about C2CRM?

The only downside is the inability to map correctly at this time.

What problems is C2CRM solving and how is that benefiting you?

They are always updating the product and we are often pleasantly surprised with changes.

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JH

Jeff H

April 25, 2023 Source: G2.com
"Great experience overall with the entire C2 team"
What do you like best about C2CRM?

Mackenzie, Lindsay and everyone at C2 worked with our CRM launch committee and still work closely with our team to ensure the system was customized for our platform and works flawlessly. It's been a fantastic experience and I wish we had chosen C2 sooner.

What do you dislike about C2CRM?

I don't have anything negative to say about using C2...maybe the weekly reporting could be improved but I'm working closely with Lindsay to make that happen.

What problems is C2CRM solving and how is that benefiting you?

ECA had never implemented a CRM, so executing with our team has been a hurdle. Our group meets each month with Lindsay and talks about lessons learned and what works best for us.

Read more
DM

Darshan M

April 14, 2022 Source: G2.com
"C2CRM experience Review"
What do you like best about C2CRM?

It is one of the most flexible tool to manage customer cloud data in complete Sales Cycle.

Tools like Lead creation, Opportunity management, Pipeline review and Dashboard helped me alot

What do you dislike about C2CRM?

Nothing as such is noticed till date that I can dislike.

Everything worked well.

No betterment suggestion.

This product has no area of improvement as of now according to me.

What problems is C2CRM solving and how is that benefiting you?

Problem solving like Daily Sales Data Entry, Monitoring & Management was executed using this software.

It definitely added to my productivity and enhanced my performance.

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AU

Anonymous User

July 30, 2021 Source: G2.com
"Already referred C2 to a company called Ecolink (how about a finders fee if/when they sign up)."
What do you like best about C2CRM?

The ease of use & interface is good, not too overwhelming.

What do you dislike about C2CRM?

Time involved entering data can be a downside.

Recommendations to others considering C2CRM:

Ecolink

What problems is C2CRM solving and how is that benefiting you?

Follow-up is better and is easy to schedule. History is readily available when needed.

Read more

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