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BuildFire Reviews

User Rating

4.6/5 (Based on 471 Ratings)

Rating Distribution

  • Excellent

    84.1%
  • Very Good

    5.7%
  • Average

    0.8%
  • Poor

    0.6%
  • Terrible

    8.7%

User Sentiments

User-Friendly Interface, Extensive Integrations, Excellent Customer Support, No Coding Required

Technical Issues and Bugs, Misleading Marketing and Pricing, Poor App Performance, Limited Customization Options

Do You Use BuildFire?

Write a Review

Review Summary

BuildFire is a mobile app-building platform praised by many users for its user-friendly interface and extensive features. Reviewers on SoftwareSuggest commend its drag-and-drop functionality, while Capterra users appreciate the platform's suitability for non-technical individuals. Trustpilot reviews highlight BuildFire's excellent customer support, noting the team's responsiveness and willingness to go the extra mile. G2 users applaud BuildFire for its flexibility and customizability, allowing them to create tailored mobile apps that meet their specific requirements.

Pros

  • Userfriendly interface and draganddrop functionality simplify app creation.
  • Prebuilt templates and components accelerate the development process.
  • Cloudbased platform enables easy access and collaboration from anywhere.

Cons

  • Limited customization options may hinder the creation of highly personalized apps.
  • Occasional glitches and bugs can disrupt the appbuilding process.
  • Limited integrations with thirdparty tools and services can restrict functionality.

AI-Generated from the text of User Reviews

Reviews
CM

Claire M

January 12, 2024 Source: G2.com
"Superb Customer Service"
What do you like best about BuildFire?

Slick communications whether by intercom, direct email or call back.

All features are amazing - its the flexibility of use & configuration that is mist appealing

What do you dislike about BuildFire?

Nothing really to dislike. Amazing support & tutorial manuals as well.

Recommendations to others considering BuildFire:

Buildfire is a serious consideration to help you improve your business performance no matter what the sector. Even if as a business you are unsure, the support Team are there to assist all the way.

What problems is BuildFire solving and how is that benefiting you?

They help immensely with customer engagement, improve business performance

Read more
AS

Antoine S

November 8, 2023 Source: G2.com
"I SEE WHY THEY CALL IT BUILD FIRE"
What do you like best about BuildFire?

The proficiency at which we completed deliverables. This is a great company.

Sean was amazing, James was super great, BuildFire has been a great experience.

I would recommend. It's been easy to use, great customer support, a lot of great features, integration was on point. I don't really have any complaints.

What do you dislike about BuildFire?

I'm not sure to be honest. So far the experience has been great.

What problems is BuildFire solving and how is that benefiting you?

It allowed me to create a breathtaking app that the world needs.

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MV

Mike V

May 2, 2023 Source: G2.com
"Great customer service from presales to implementation!"
What do you like best about BuildFire?

Their sales rep was extremely knowledgable and was able to get us answers to our questions quickly. Our implementation specialist worked very hard to keep us on task throughout the process. Extremely professional!

What do you dislike about BuildFire?

Once the project starts, make sure you have all your ducks in a row because these work fast!

What problems is BuildFire solving and how is that benefiting you?

Easy to use App builder. This will allow us to provide a great product add-on solution to our clients and will allow us to stay more connected with this through push notifications.

Read more
AU

Anonymous User

January 31, 2023 Source: G2.com
"The support you receive is unmatched"
What do you like best about BuildFire?

The speed of support is what I like best

What do you dislike about BuildFire?

The learning curve is a little steep at first but that is overcome with great support.

What problems is BuildFire solving and how is that benefiting you?

BuildFire is helping me make an impact with speed and agility

Read more
HL

Hayley L

January 18, 2023 Source: G2.com
"It has been lovely, team was very responsive and easy to work with."
What do you like best about BuildFire?

The most useful part of BuilFire, I have found, is the responsiveness of the team and how quickly our needs were met. Also, the very long list of plug-ins and how easy the back-end is to navigate.

What do you dislike about BuildFire?

The only issue I ran into was not being notified when our app was no longer available in the IOS app store due to changes I had made on the back-end. However, Demetrius and Ehab from buildfire were both very helpful in quickly resolving this issue and getting our app republished the next day!

What problems is BuildFire solving and how is that benefiting you?

We have needed a walking site map of our venue for years, which is where this project began. We needed something to help our guests navigate our intricate pathways and various food and drink offerings without confusing things. Our venue is already flooded with signage, and instructing staff to tell everyone where everything is accurate, was not working out for us. Buildfire has helped immensely in this by solving all of the listed problems; we now have a medium for guests to view a map as they walk, we have the ability to let guests view and order food from their phones, as well as all the functions as our website carries.

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TJ

Theron J

December 15, 2022 Source: G2.com
"It has been great working with the Buildfire team"
What do you like best about BuildFire?

I like the fact they are always available to assist me and have walked me through the process from start to finish.

What do you dislike about BuildFire?

None, I like it all, I do not have any complaints

What problems is BuildFire solving and how is that benefiting you?

They are solving the communication problem for our education foundation.

Read more
AU

Anonymous User

December 4, 2022 Source: G2.com
"Technical Support"
What do you like best about BuildFire?

Buildfrire is a great platform to develop your app. It is a great to have a liaison between you and Google and Apple. If there are any issues, they are there to help (and often do needed behind the scenes submissions for you). It is great to have them as a resource. Also when building your app they have the same level of service to help guide you on choices and technical questions.

What do you dislike about BuildFire?

You have to test to see if things are working on your app. This is not a complaint, but a reality in app development. Although there platform works out of the box, you still need to test and make sure the user experience is solid. This is not a fault of buildfifre, but a reality with app development.

What problems is BuildFire solving and how is that benefiting you?

I want an app for my business to allow for "habit formation"... apps are great for that.

Read more
AU

Anonymous User

December 2, 2022 Source: G2.com
"An excellent platform designed with innovation in mind"
What do you like best about BuildFire?

There is very little in the Buildfire platform that cannot be changed through custom CSS and the project managers and their teams are always willing to try and figure things out.

What do you dislike about BuildFire?

You become locked into the Buildfire platform, which to an extent, is not necessarily bad. Also, there is not an easy place to have new plugins developed - it would be great to have a service where you could pay for them to develop a custom plugin.

What problems is BuildFire solving and how is that benefiting you?

They are helping us to distribute training materials to delegates and are allowing us to build new connections.

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SG

Shane G

December 1, 2022 Source: G2.com
"Great service. I’m not good with this kind of thing and they have helped tremendously."
What do you like best about BuildFire?

Customer service is fantastic. They're prompt and most of all patient.

What do you dislike about BuildFire?

I can't think of anything. My clients love the app and I love the service I get trying to keep it up.

What problems is BuildFire solving and how is that benefiting you?

The app is increasing my client's productivity and therefore freeing up our schedule faster so we can always take new clients.

Read more
CW

Cutler W

December 1, 2022 Source: G2.com
"Cutler's review"
What do you like best about BuildFire?

Incredible focus placed on customer service and they are very responsive. So impressed! Also, BuildFire uses a very intuitive process for app building.

What do you dislike about BuildFire?

Nothing. The only thing that would enhance the experience would be click-and-drag options for formatting; or a workflow of the app screens (similar to XCode)

What problems is BuildFire solving and how is that benefiting you?

They're solving the problem of me being able to post a minimum viable product (MVP) in record time.

Read more

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