BrightLocal Reviews

What I like best is the map. Many places assist with citations and GBP management, but the rank tracking map is fantastic.

So far I haven't seen anything I dislike.

Local SEO visibility through the rank tracking map and keyword tracking.

I wasn't aware of the actual support you would get once you signed up for the package. Its so nice to be able to speak to a person and get face to face feedback to check what you are doing is correct.

As a small business owner this support is invaluable and so far Hayden Hands has been excellent mentor.

I would also llike to mention the Academy which is excellent!

Nothing. I dont know what I dont know and so far Brightlocal has given me what I need

Helping us increase our SEO in our local area

I love the abundance of resources, from podcasts to the academy, to the group and so much more. The support is second to none.

I'm yet to encounter any downsides and I've only seen improvements so far!

Understanding ranking position to be able to perform effective local SEO for myself and clients

I basically run my agency on BrightLocal. They keep adding more features, and clients are really impressed by the reporting dashboard and free local search audit, which is easily the best lead magnet I've ever used. Last but not least, the tech support and customer service are superb.

I've honestly found nothing to dislike. The tools and reports just keep getting better.

BrightLocal gives my agency insight into our clients' search presence that's both comprehensive and detailed.

Ability to visually show my clients how their local business locations are ranking in our community. Also getting that sneak peak behind the scenes of what competitors are doing in the GPB profiles makes a huge difference.

It's a robust system with a lot of tools to learn. I almost wished their academy was required before being able to onboard as a first-timer.

Visual reporting and having a new solid way to deliver this information to my client who do not understand traditional analytics. I have a more solid sense of confidence that they feel good about the work I provide.

I like this product because we can generate reports of our clients

If you log in to other computer sometimes you will automitcally out

Generating report

Local Listing

Google ranking

BrightLocal not only provides all the SEO tools needed to put your business at the top! Best customer service, very responsive to all our questions.

Honestly, I can't think of anything negative to say about BrightLocal. They are just a real pleasure to work with!

Fixing all my citations with incorrect information

The tool is easy to manage and saves time in my work. Also, they have courses that help me to update my knowledge.

For now, I don't have comments about things that I dislike.

-Monitor reviews

-Strategy to ask for reviews

-Google My Business audit

The customer service is what I find most hopeful. If you don't understand the intricate use of a tool you can set up unlimited half-hour sessions as soon as the same day to get insight into product expert tips and tricks. A close second is the abundance of tools that you can choose from. For our uses the reputation management that comes out of the box with Bright Local works great whereas Birdeye or Podium would charge $300+ to tack on extra features you don't need.

The only confusing bit about using it is the add-ons. There are so many addons for using all the tools beyond your monthly allotment but it can feel overwhelming trying to figure out if you need them or not.

Local SEO metrics aren't a problem with bright local. They have all the tools you would need to properly track your GBP

It shows you trackable local results and indicates steps you should take to improve them.

It is great that I can easily book a support call to discuss any issues

I wish you had someone at Google you could ask about weird issues. And your site can be a little slow at times.

Today I discussed issues around a client moving offices. I booked a half hour support call, and Becki knew exactly what my issues where and made good suggestions of how to go forward. I really appreciated our call!