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Bright Data Reviews

User Rating

4.8/5 (Based on 169 Ratings)

Rating Distribution

  • Excellent

    78.1%
  • Very Good

    20.1%
  • Average

    1.2%
  • Poor

    0%
  • Terrible

    0.6%

User Sentiments

Customer Support, High-Quality Proxies, Reliable Service, Ease of Use

High Pricing, Complex User Interface, Limited Documentation, Occasional Service Interruptions

Do You Use Bright Data?

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Review Summary

User reviews for Bright Data highlight its robust proxy services, fast speed, and excellent customer support. Many users appreciate the platform's ease of use and the ability to access a wide range of IPs from various locations. While some users find the pricing slightly expensive, they acknowledge the value delivered by the high-quality service. A few users mention occasional challenges with specific configurations or limited access to certain websites, but overall, Bright Data is considered a reliable and efficient data collection solution.

Pros

  • Bright Data provides a reliable and efficient proxy network for web scraping and data collection.
  • The platform is userfriendly and easy to use, even for those with minimal IT knowledge.
  • Bright Data offers excellent customer support, with a responsive team that is always willing to help.
  • The Bright Data team is dedicated to providing highquality products and services that meet the needs of its customers.

Cons

  • The pricing can be expensive compared to other providers, but the quality justifies the cost.
  • The documentation could be more comprehensive, especially for those looking to develop their own data collectors.
  • The verification process for freelancers can be somewhat complicated.

AI-Generated from the text of User Reviews

Reviews
AB

Antoine B

December 19, 2023 Source: G2.com
"White glove service"
What do you like best about Bright Data?

The Population Project attempts to list the full name and date of birth of all humans alive. We're constantly looking for online resources, querying Google in various languages and from multiple locations. We found about Bright Data as we were looking for a provider of proxies.

We got lucky enough to be handpicked as a non-profit partner and joined the Bright Data Initiative program as a result. We now have access to the full spectrum of Bright Data's services, a privilege on which it's difficult to pin a dollar value. The breadth of the product range is mindboggling.

What I like best about Bright Data is the ease of interaction with both the service and the technical teams. All of our questions or requests are quickly accommodated. I wish all our IT providers were as kind and diligent!

What do you dislike about Bright Data?

It took me a bit of time to get acclimated with the dashboard interface and the permission system. But we're all good now!

What problems is Bright Data solving and how is that benefiting you?

We query search engines thousands of times a day. Bright Data helps us emulate the experience of running searches from multiple countries or platforms.

Read more
CA

Claudio A

December 15, 2023 Source: G2.com
"We analyze Tiktok's personalization algorithm worldwide thanks to Brightdata's global network."
What do you like best about Bright Data?

I like the different form of integration for technical tools, so we can build a toolchain that can easily integrate with the network.

We are building tools in the big and still loosely defined area of platform responsibility, and we need to simulate user behavior. With BrightData, our IP address is considered residential and we don't qualify as a bot, so we can investigate personalization and localization algorithms with less difficulty.

What do you dislike about Bright Data?

If I don't like something about brightdata, it's because I haven't read the documentation well enough to understand what's going on.

What problems is Bright Data solving and how is that benefiting you?

Because platforms behave differently for users with different languages and source IP addresses, brightdata's global network allows me to easily compare how the same app would behave differently for the same content.

Read more
AU

Anonymous User

December 11, 2023 Source: G2.com
"Product worked great"
What do you like best about Bright Data?

Bottom line is that the product worked great. Collecting the publicly available data that I needed manually was impractical, so Bright Data's help was critical.

What do you dislike about Bright Data?

Nothing really. The product suited my needs perfectly.

What problems is Bright Data solving and how is that benefiting you?

I needed information on real estate listings over 200 markets. With their web tool, I was able to get this information over all 200 listings. I was able to use this information in an academic study.

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BD

Bogdan D

December 8, 2023 Source: G2.com
"Best value for the money"
What do you like best about Bright Data?

Service quality, support is awesome, fast responses and always resolving the issues. Couldn't find other providers of similar products to have this complete list of services.

What do you dislike about Bright Data?

Maybe the lack of benefits for long lasting clients?

What problems is Bright Data solving and how is that benefiting you?

The essential of our business is to get the data correctly. Their services help us to do so.

Read more
JR

Jamie R

December 5, 2023 Source: G2.com
"It is the best in my work life"
What do you like best about Bright Data?

It is the best in my work life,and very useful for me, I would like share it with my friends

What do you dislike about Bright Data?

No, I like it so much, ease of use,It help me so much

What problems is Bright Data solving and how is that benefiting you?

I can use it to access foreign network fastly and get quick response.

Read more
MS

Marcin S

November 19, 2023 Source: G2.com
"Outstanding quality of services and customer support"
What do you like best about Bright Data?

The porfolio of services covers all our research requirements. The stability and speed of the solution has not been compromised even once since we'd started using it on a daily basis more that a year ago . We've had a few questions when designing a very specific solution which were all immediately awnsered by the tech team. The integration with the remaining components was very quick due to very flxible configuations. The reach of the data analysis that we have obtained from the tools is unprecedented.

What do you dislike about Bright Data?

We've not enountred any shortcomings with regards to the product, commnication or service therefore there is nothing that we could recommend to improve.

What problems is Bright Data solving and how is that benefiting you?

Bright Data solves our fundanmental issue of accessing large numbers of websites in search for disinformation. We need to be able to scan as many various media sources as possible therefore we cannot technicaly negotiate indivdually the terms of accessing data for each source.

WIthout Bright Data our scrappers are often not let in, blocked or severly slowed down after several requests. Bright Data allows us to bypass those restriction and increase our ability for data collection by orders of magnitude.

Read more
AU

Anonymous User

November 7, 2023 Source: G2.com
"Very effective professional web scraping tool"
What do you like best about Bright Data?

Bright data proxies are very effective in preventing blocking.

The integration of the bright data tool in our pipeline is very easy.

We use it on a daily basis, with thousands of requests, without any problem.

The Bright Data dedicated support is also always on hand to help.

What do you dislike about Bright Data?

No real downsides have been met for now.

What problems is Bright Data solving and how is that benefiting you?

We need to crawl millions of web pages about scientific publications, in order to map the scientific research conducted worldwide, with details about the authors and their affiliations. These pieces of information should be entirely public, but can be blocked with anti-bot systems. Bright Data Web Unlocker is very efficient to secure access to this information.

Read more
AU

Anonymous User

November 6, 2023 Source: G2.com
"Really fast & good customer support"
What do you like best about Bright Data?

Easy to use and whenever I have a concern their support is really fast and comprehensive to answer

What do you dislike about Bright Data?

If you use to a specific way of using their proxy, they will always answer to you with the curl request even if you provide another way to use it (axios / fetch)

What problems is Bright Data solving and how is that benefiting you?

It's helping us in making sure that we are getting the data as expected

Read more
HB

Harry B

October 30, 2023 Source: G2.com
"A professional company with a great product and admirable vision."
What do you like best about Bright Data?

What they stand for. Their stance on giving "pro-bono access to leading data technology and expertise to drive positive change", is admirable.

Their product is also great. I haven't come across a better product in the data space.

What do you dislike about Bright Data?

It's still early, but their data marketplace has not got a lot of grocery based e-commerce sites (only 1 which is Walmart US).

What problems is Bright Data solving and how is that benefiting you?

Collecting a large dataset in a structured format, that would otherwise be very time consuming to do so.

Read more
BR

BITTU R

August 15, 2023 Source: G2.com
"Best platform for software knowledge."
What do you like best about Bright Data?

Tools to build a software and build the product review.

What do you dislike about Bright Data?

There nothing that I have not like in Bright Data.

What problems is Bright Data solving and how is that benefiting you?

Bright Data's network offers businesses access to millions of genuine residential and mobile IPs from all around the world. This unique P2P network allows companies to perform traffic throughput on these IPs for business purposes, making it easier than ever to perform research and gather competitive intelligence

Read more

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