Brandworkz Reviews

Very dedicated customer support, through initial enquiry, to tailoring the platform to your needs and delivery of the project. Account manager always available to respond. Platform met all our needs that are both, simple and complex.

There are a few functionalities that require some knowledge and workarounds (like embedding a pdf file) but the development team is aware of them and believe they are trying to find a solution.

Governance around management of audiovisual content.

Repository of all our brand assets and organisational library of documents.

How the team always responds quickly and efficiently

tagging assets sometimes when they're not approved

generating consistency and cohesion across markets globally

My team was very patient with me during the set-up, providing explanations, guidance and support through the whole process.

Time difference could create an issue with communications (mostly my issue).

Central location for brand assets with the option to make those assets available to internal and external customers.

an incredibly sophisticated system. Despite the very extensive possibilities and solutions with an extremely short training period. I have tested several systems and have come to the best system here (also in terms of price). We have been using it for 5 years and also appreciate the very good and friendly support with very fast response times...

Für uns gibt es hier keine negativen Aspekte.

We needed a multilingual multibrand DAM system that we could expand (webtoprint etc.). In addition, the brand showcase, workflow optimisation and the possibility of evaluation were important to us.

We found all this here without a very long training period.

Brandworkz is forward thinking and a vital asset for our brand. They are proactive and truly stand above other suppliers.

Brandworkz has a fairly responsive support team, but it could always be faster.

Ease of use for our audience.

The team is always on hand, and nothing is too much trouble.

An old feature not working in the site update

From day 1, they have been honest and delivered at every point. Problems are solved promptly.

With our extensive image library centralised, the knowledge that the visible assets are within usage rights. Before the DAM, imagery could be accessed by anyone without the knowledge whether that the image could be used. Our Creative department now has the ability to download to virtually any format with the predetermined designated resolutions. Our clients have the ability to source their files saving everyones time.

They are always available and actively seek to improve the user experience, providing excellent training and customer support.

Ongoing development of the site always delivers new insight and improved functionality.

The templating system (chilli) can be over complicated to work with.

Take the time to engage with the team and don't be afraid to ask for a function that doesn't readily appear - we did and it all worked.

As an institution having over 2000 employees our image library had been fractured and cumbersome. The platform now gives access to over 21000 images, videos and active templates giving our staff and academics unparalleled access.

As a brand management tool, Brandworkz allows us to maintain, control and monitor our brand equity across the globe. Managing restrictions by setting expiration dates and assigning permission levels of accessibility to various sections and individual assets ensures complete control over our branded content and licensed assets. These features provide additional security and peace of mind while distributing our brand assets throughout our company's departments, distributor network and external agency partners on a global level..

Many users would like to be able to download an asset from the search page. It would be a great feature to be able to print a document from the system. These ideas have been communicated to Brandworkz and as a result they have scheduled these features to be developed in upcoming upgrades.

Having to replace an antiquated brand management system, we required technology that not only was reliable to our far flung regions but also one that would adapt to our future requirements. Brandworkz is intuitive and adaptable to our current needs across many departments. The ability to add value and continue to support foreseeable changes in our business processes in the future gives us confidence that we have partnered with a progressive and forward thinking supplier. Managing technological change takes time and effort. Brandworkz has proven time again to be a supportive partner during times of transition.

All our most important brand assets are in one manageable place. Remote access to editable branded templates is a great time saver for the brand team.

Nothing to dislike. If there was, it would be considered and quickly acted on by the friendly, helpful and professional Brandworkz team.

Too many to list. There hasn't been anything so far that Brandworkz can't handle.

I think my favorite part of working with Brandworkz is their professionalism and willingness to go the extra mile to meet the needs of their customers. If there is a feature that is beneficial to the customer they always try to incorporate it or discover another way to meet the customers needs.

There is really nothing to dislike, possibly not having 24 hour customer service I guess. I really have no complaints.

We deliver our content to a very diverse audience. Having the ability to personalize it for each separate group has helped drastically in our content delivery. The highly customizable security has made our jobs much easier.