Home/ Social Media Management Software/ BrandMentions/ Reviews
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Built Brand in Minutes
67.2%
20.7%
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12.1%
Comprehensive Web Monitoring, User Friendly Interface, Valuable Data Insights, Effective Competitor Analysis
Limited Historical Data Retrieval, Occasional Delays in Mention Updates, Inaccurate Country Filters, Limited Native Integrations
Brand Mentions is a popular brand monitoring tool that users generally find easy to use and effective. Users praise its ability to find mentions from diverse sources, including social media and obscure corners of the internet. The platform's comprehensive search capabilities, including Boolean search and filtering options, allow users to uncover valuable insights for their brands. While some users report needing time to master the setup, Brand Mentions' user-friendly interface and helpful support team make it a valuable resource for those seeking to track their online presence and competitive landscape.
AI-Generated from the text of User Reviews
I like that I find so many mentions, which normally I wouldn't stumble upon ever. Even leads (potential clients) that mentioned us in very far away sources/forums and these get shared with the sales team.
I've been using it for several days now and haven't found major drawbacks until now. Maybe only the fact that if you don't set up the keywords correctly, you reach the limit very fast. But luckily Valentin explained how to set it up and now should be ok.
Helps to find all company's mentions, so we don't do it by hand - which is time-consuming. Besides, it's impossible to manually find all mentions.
Picks up a more comprehensive list of web mentions than I have in other similar tools. The quick search module is also very helpful because unlike other tools I've tried you can quickly search any term without attaching it to a project. The white-label PDF reports have been a huge hit with my clients, that feature alone makes the cost worth it. The customer support team is very responsive and helpful. You can also connect your Google Analytics account and get real time email notifications whenever someone new links to you company website.
I'd love it the custom PDF reports for clients had a bit more data on specific mentions or at least a different way to organize it. For bigger brands with lots of mentions, it's fine, but for smaller companies that only have a few, it would be nice to be able to show specific details about the mentions.
It helps monitor social media and the web for brand mentions of clients. I love that you can automatically send weekly PDF's to clients summarizing that weeks activities include sentiment analysis.
BrandMentions helps me build reports and statistics based on the web, Reddit, twitter posts, and news articles written about my company. It keeps track of reviews of services and of what our clients are saying in the public realm. Till now I don't have to take any help from support. It's too easy to use and works smoothly. We can relax knowing that BrandMentions is still working in the background to collect data - even if I don't have time to monitor it and it sends the report every day to our emails...
Need more article sources. Need some work on loading speeds. Except that everything works well.
Highly recommended for them who wants to track their reputations preciously.
Monitor our brand reputation, Track keywords etc,
— the quality and reach of monitored sources
— possibility to add a tracking pixel to find more mentions
— email alerts with mentions
I want to exclude mentions from our social media (for example from our Youtube channel). Partially it's available; I hope to dig deeper and set up settings to get only external mentions. Possible it's my false of set up.
We monitor our new mentions to understand how content marketing works. We know ASAP about new publications in mass media and have the possibility to react fast.
A clean dashboard and app, with useful features. I have multiple mention tracking software and Brandmentions is my favorite. The dashboard is intuitive and a pleasure to work with. The app has helped me find mentions and react quickly when I may have otherwise missed the mention. A great tool to implement for yourself or a client.
Nothing to dislike if you need a tool that helps you keep tabs on your brand or related keywords.
Talk to their team if you have questions, they have been very friendly.
I am using BrandMentions to track client projects and help them stay ahead of comments online. It has been great at catching things in channels we rarely pay attention to. It allows you to engage and react quickly.
Simple UX to use and it does perfectly what it is meant to do.
The search results are best only if you know how to search it with necessary conditions in place.
Price is on higher end for beginners because they need some time to figure out how to get best of the tool.
In total I use 3 tools for brand monitoring--Brand Mentions,Awario,Brand24.
But Brand Mentions stand out a little bit especially with the ease of search and simple UX makes it clean to use.
Generally the use of such a tool is for brand monitoring of our brand.
But after working on the tool for sometime,I started to use it as "search tool" of social mentions of particular keyword.
Example: I do teach English online and initially I struggled quite a bit to get students.
Then it stuck to me that I can use brand mentions for it.
So I used "Learn English" as keyword search in brand monitoring and as expected it shows social mentions where people discuss about "Learn English".
Quite a different use for brand monitoring but yeah it works like a charm and now I have almost 400 students of which atleast 200 came from Brand Mentions.
Brand Mentions is very useful for managing and monitoring brand reputation. The results we get from it are accurate and allowed us to make fact decisions.
I won't say that I dislike anything. instead I think their UX could improve. However this doesn't mean we cannot measure the success of my marketing campaigns.
I use it for brand reputation management services I provide for clients, since it allows me to act fast and engage with the client's audience.
I like the ease of use and the accuracy of the product - I am able to get the right, actionable information at the right time.
I wish the limits were a little higher so I can make more use of it.
This is a great product for keeping an eye on the conversation about your business or keeping an eye on competitors
reputation management, lead generation. Benefits I realized are having access to good data and information I can use in the business
This is such a powerful tool. When you get it you will wish you had sooner
Nothing It's all around Incredible, if I had to pick something, I would say wish I they had more native integrations but Zapier is avalible and you API so we work around, but I hope they get some more NAtive Integration
This Is a "No Brainer" For any company in any industry. You have to know what's happening on the Web good news travels fast but Bad News Travels Faster
I have found that seeing all mentions are pretty cool it is really convenient to see all data connected in one space truly impressive, but when there are negative or untrue mentions starting online, you better have this tool to help you respond quickly and directly. The Agency package Its worth the cost and then some !!
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Intuitive management panel and valuable results with many mentions.
At the moment I have not found any disadvantages of the tool. We could use the function of tracking closed groups on Facebook.
BrandMentions allows me to find statements about the products I sell and track the competition