Brand24 Reviews

Brand24's user-friendly interface stands out as one of its major strengths. Navigating through the platform is intuitive, making it easy for users to set up and customize their monitoring preferences. The real-time tracking feature is impressive, providing up-to-the-minute insights into social media mentions and discussions.The sentiment analysis feature is another highlight. Brand24 accurately gauges the sentiment behind mentions, helping users understand the overall tone of conversations related to their brand.

Not many dislikes, just a suggestion - they could offer discounts more often!

Measuring the effectiveness of marketing campaigns across various channels is a common challenge. Brand24 allows us to monitor the impact of marketing campaigns in real-time, providing insights into audience reactions and engagement. This data helps in refining and optimizing future campaigns.

I’m confident that top-notch product specialists can genuinely enhance their products by heeding their clients’ opinions. Brand24 affords me this chance by overseeing customer feedback on our product throughout the entire internet.

I still have a sense that I need to delve deeper into this tool, but up to this point, it meets all my expectations.

Besides collecting customer feedback, I particularly appreciate the ease of generating a monthly report with just a few clicks.

Outstanding Customer Service! Simple, effective, and efficient tool.

Email reports could be more detailed....

Reduces the time needed for competitor analysis and staying up-to-date with industry developments.

I appreciate that it gathers data not just from social media but from all public sources, giving me a genuine overview of how my brand is doing, beyond just what people are saying about my product.

You have to pay for more expensive plan if you want to monitor YouTube and LinkedIn.

I didn't realize how much I needed this tool until I bought it. Now, I feel like I truly have control over my company's reputation.

As a marketer, staying on top of online conversations and brand mentions is crucial, and Brand24 has proven to be an invaluable tool for this purpose. I also love the real-time monitoring and great customer success.

There's nothing I can think of right now.

It offers a robust set of features, reliable real-time monitoring, insightful analytics, and excellent customer support. If you're serious about monitoring your brand's online presence and staying ahead of the social media conversation, I highly recommend giving Brand24 a try.

Results from all sources! It covers all needed data.

Reports access. Would be nice to have API access to fetch data.

Using Brand24, I want to collect mentions of one topic from the entire internet. The tool allows me to analyse in detail in real time which means I can make the necessary conclusions for me.

This is a fantastic tool that makes life easier by helping us to easily monitor and prevent crises. It is really challenging and sometimes even impossible to collect some of the data without the help of social listening tools.

Sometimes, I can't keep up with the new updates.

They could have more integrations.

We are mostly using Brand24 to measure our PR coverage, but also to identify micro-influencers whom we invite to join our Partner Program.

Brand24 to świetne narzędzie, które wykorzystujemy do śledzenia efektów kampanii #ChcęToPrzeżyć realizowanej w mediach społecznościowych, nie wyobrażamy sobie już prowadzenia tej akcji bez B24. Narzędzie jest intuicyjne, łatwe w obsłudze, a w razie pytań czy problemów obługa na czacie jest ekspresowa i mega pomocna :)

Brand24 oferuje idealne proporcje jakości do ceny, nie mam żadnych zastrzeżeń.

Co roku realizujemy akcję #ChcęToPrzeżyć opierającą się o mikro i nano influencerów, w trakcie jej trwania pojawia się od kilkuset do kilku tysięcy wzmianek naszej marki lub # akcji, bez B24 nie bylibyśmy w stanie obsłużyć (i wyłapać) interakcji z użytkownikami akcji czy ocenić jej skuteczności.

Easy to use and navigate. Lots of educational material - very useful for new users. Great customer service focused on problem solving.

I find it hard to find major drawbacks when using the tool.

We used Brand24 to monitor social media and respond to any concerns from our clients and potential clients. Additionally, during nationwide campaigns, we tracked mentions of the campaign and checked the sentiment of the mentions.

It's easy to use. Tracking online discussions about your brand doesn't require much effort.

I didn't use the sentiment chart too much.

I can easily locate all the media outlets that have published my press releases.