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Brainshark Reviews

User Rating

4.5/5 (Based on 308 Ratings)

Rating Distribution

  • Excellent

    66.6%
  • Very Good

    23.1%
  • Average

    6.8%
  • Poor

    1.9%
  • Terrible

    1.6%

User Sentiments

Ease of Use, Content Creation Capabilities, Versatile Training Content, Robust Reporting and Analytics

Outdated User Interface, Limited Video Editing Capabilities, Technical Issues and Bugs, Complex Administration and Navigation

Do You Use Brainshark?

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Review Summary

Our users appreciate the platform's ease of use and find it intuitive to navigate. They also value features like screen sharing, analytics, and integration options. The platform's ability to create and share interactive multimedia content is considered a major strength. However, some users have reported issues with video quality and encountered occasional glitches. Additionally, a few reviewers have expressed concerns about the pricing structure, suggesting that it might not be suitable for all budgets.

Pros

  • Facilitates the creation of interactive and engaging presentations with ease.
  • Flexible sharing options, including social media and email.
  • Analytics and reporting tools provide insights into presentation performance.

Cons

  • Certain features, like video editing tools, could be improved.
  • May require a learning curve for users unfamiliar with presentation software.
  • Analytics and reporting features could be more robust.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

August 17, 2023 Source: G2.com
"I use this platform at least weekly in my daily job."
What do you like best about Brainshark?

The ability to ensure that my PowerPoint slides are brand compliant, then just add voice and upload quickly.

What do you dislike about Brainshark?

I would like to be able to edit my video directly in the application. I typically will edit my video file in another, then upload to my Brainshark Project.

What problems is Brainshark solving and how is that benefiting you?

Sharing virual communications to a spread out team. The benefits include an ease of having an accessible URL link to anyone that needs to see the content.

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jg

jason g

April 26, 2023 Source: G2.com
"director of sales enablement"
What do you like best about Brainshark?

ease of use, video coaching, content creation, knowledge checks, connection with salesforce

What do you dislike about Brainshark?

need to optimize the scorecard and data analytics

What problems is Brainshark solving and how is that benefiting you?

it is helping us to reduce ramp up time and time to competency

Read more
AS

Ana S

November 9, 2022 Source: G2.com
"For me Brainshark is a new tool but it`s so nice to have it available for trainings."
What do you like best about Brainshark?

I like the idea of making creative content and sharing it with our colleagues. I think it's an innovative way of sharing information and maintaining people`s focus on the news.

What do you dislike about Brainshark?

Even though I enjoy it, it can be tricky to use it sometimes. It takes quite a lot of time to create a video of only a few minutes.

What problems is Brainshark solving and how is that benefiting you?

I can`t think of something at the moment.

Read more
BL

Billy L

October 5, 2022 Source: G2.com
"BrainShark has been the best for creating L&D videos"
What do you like best about Brainshark?

BrainShark has been essential for building a collective knowledge based platform - to present L & D materials to our newer agents and/or veteran reps.

What do you dislike about Brainshark?

I wish it could be more hands-on at times..

What problems is Brainshark solving and how is that benefiting you?

Helping agents gain real-time focus and attention during training. BrainShark has been essential especially for when it comes time for testing purposes.

**Tried uploading screenshots of myself within BraiNShark - your survey link wont allow..**

Read more
AR

Andra R

October 5, 2022 Source: G2.com
"Best experience for content creators, user friendly and many useful features"
What do you like best about Brainshark?

It came up as we transitioned from ILT to e-learns (virtual solutions) and I liked how easy it was to convert materials and use features that correspond very close to an ILT delivery (voice over, voice generating, videos, powerpoints, scripts etc.)

What do you dislike about Brainshark?

I couldn't find anything to dislike, I am still discovering many features and I am very happy to use Brainshark.

What problems is Brainshark solving and how is that benefiting you?

It saves a lot of time. I used to work with other solutions that needed more workarounds and time invested, and Brainshark just has the features built it.

Read more
MN

Melanie N

October 4, 2022 Source: G2.com
"Critical part of our L&D program - Love it!"
What do you like best about Brainshark?

We love the variety of ways we can use Brainshark to support our L&D programs- from creating and sharing CBTs, assessments, PPTs, videos, documents, etc. It's just so versatile. Plus, the user-friendly interface makes it easy to use and learn.

What do you dislike about Brainshark?

The Brainshark support team has been very open to feedback from anyone about changes to the site that might improve the experience. There are minor suggestions we have made to the team to tweak the interface.

What problems is Brainshark solving and how is that benefiting you?

We have an internal LMS, but our new hires do not usually have access to it right away. Brainshark allows us to begin training on day 1 for everyone regardless of any access issues or delays with credentials they might be having. This solved a big problem we were having with new hire training! It also solved the problem of having an easy-to-use online assessment and CBT system that feeds into our internal LMS.

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KR

Katelyn R

October 4, 2022 Source: G2.com
"Perfect for helping test the knowledge of the workers in the company, a great program!"
What do you like best about Brainshark?

It is incredibily useful as a tool for testing the knowledge of those in your team. Making it easier to focus on problem areas with different individuals on the team.

What do you dislike about Brainshark?

There is not much to say against Brainshark, Im sure that there are bugs here and there but overall its beena great program. I would like to see more features but that can be said with any program.

What problems is Brainshark solving and how is that benefiting you?

Brainshark is something everyone should be using to test the knowledge of theirs employees, I see no downsides to the way it is set up. It can help increase the knowledge of the employees under you.

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SB

Shane B

October 4, 2022 Source: G2.com
"Brainshark is easy to use and does exactly what I need when creating training videos."
What do you like best about Brainshark?

I can add links to my Sharepoint site. There are many quiz and test options to add to your videos.

What do you dislike about Brainshark?

Sometimes the site crashes. Brainshark support was helpful when this happened.

What problems is Brainshark solving and how is that benefiting you?

We can show implementation teams the step-by-step details of how to use our product.

Read more
MB

Mike B

September 30, 2022 Source: G2.com
"An excellent experience"
What do you like best about Brainshark?

The team I worked with (Michael & Marc) were both very patient and knowledgeable when training on the platform. In addition to this both were extremely professional.

What do you dislike about Brainshark?

Nothing. I literally do not have a single negative things to say about working with Michael and Marc nor do I have anything negative to say about the platform. 5 stars.

What problems is Brainshark solving and how is that benefiting you?

It serves as our brand's LMS. It not only houses our trainings and modules but provides detailed reporting so that we can act upon the users who do not complete the required trainings.

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FM

Frank M

September 26, 2022 Source: G2.com
"Very easy to use, very easy to share .. I have more than a decade experience with Brainshark."
What do you like best about Brainshark?

Works with almost any other file format and all devices.

What do you dislike about Brainshark?

It doesn't have an easy way of tracking who watches the Brainshark without the viewer having to login.

What problems is Brainshark solving and how is that benefiting you?

Benefits us with communications and training -- of employees who need the instruction, guidance and assistance quickly and in simple terms.

Read more

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